SafeKeeper is a rogue anti-spyware program from the Wini
family. This rogue is promoted through the use of Trojans that pretend to be
video codecs or flash updates that are required to watch an online video. When
a user runs the Trojan it will download and install SafeKeeper onto your computer
and configure it to start automatically. The same Trojan will also create numerous
files in the C:\Windows and C:\Windows\System32 folder that are then detected
as malware when SafeKeeper scans your computer. The program, though, will
then state it will not remove them until you first purchase it. This is obviously
a scam as the programs creates the same files it will detect to try and trick
you into thinking there is actual malware on your computer. The reality is that
these files are harmless and do not pose any risk to your computer. Thus this
programs scan results should be ignored.
SecureKeeper screen shot
For more screen shots of this infection click on the image above.
There are a total of 5 images you can view.
The Trojan that installed SafeKeeper will also display fake security alerts
and messages on your desktop. These alerts will state that active malware has
been found, that your being attacked by a remote computer, or that you are sending
sensitive data to a remote location. The Trojan will also display a fake Windows
Security Center screen that will suggest that you purchase SafeKeeper to protect
yourself. Just like the scan results, these fake warnings and messages should
be ignored as they are just another attempt to make you think your computer
has a security problem.
As you can see, you should not purchase this program regardless of what it
may state. If you have already purchased the program, then please contact your
credit card company and dispute the charges. Last, but not least, please use
the guide below to remove this infection and any related malware for free.
View SecureKeeper files.
View SecureKeeper Registry Information.
Entries for this program found in the Uninstall Programs control panel:
Tools Needed for this fix:
Symptoms that may be in a HijackThis Log:
O4 - HKCU\..\Run: [<random>.exe] C:\WINDOWS\system32\<random>.exe
O4 - HKCU\..\Run: [SecureKeeper] C:\Program Files\SecureKeeper Software\SecureKeeper\SecureKeeper.exe -min
11/18/09 - Initial guide creation.
Automated Removal Instructions for SecureKeeper using Malwarebytes Anti-Malware:
- Print out these instructions as we will need to close every window that
is open later in the fix.
- Download Malwarebytes Anti-Malware, or MBAM, from the following location
and save it to your desktop:
Malwarebytes Anti-Malware Download Link (Download page will open in a new window)
- Once downloaded, close all programs and Windows on your computer, including
- Double-click on the icon on your desktop named mbam-setup.exe.
This will start the installation of MBAM onto your computer.
- When the installation begins, keep following the prompts in order to continue
with the installation process. Do not make any changes to default settings
and when the program has finished installing, make sure you leave both the
Update Malwarebytes Anti-Malware and Launch
Malwarebytes Anti-Malware checked. Then click on the Finish
- MBAM will now automatically start and you will see a message stating that
you should update the program before performing a scan. As MBAM will automatically
update itself after the install, you can press the OK button
to close that box and you will now be at the main program as shown below.
- On the Scanner tab, make sure the the Perform
full scan option is selected and then click on the Scan
button to start scanning your computer for
- MBAM will now start scanning your computer for malware. This process can
take quite a while, so we suggest you go and do something else and periodically
check on the status of the scan. When MBAM is scanning it will look like the
- When the scan is finished a message box will appear as shown in the image
You should click on the OK button to close the message box and continue with
the SecureKeeper removal process.
- You will now be back at the main Scanner screen. At this point you should
click on the Show Results button.
- A screen displaying all the malware that the program found will be shown
as seen in the image below. Please note that the infections found may be different than what is shown in the image.
You should now click on the Remove Selected button to remove
all the listed malware. MBAM will now delete all of the files and registry
keys and add them to the programs quarantine. When removing the files, MBAM
may require a reboot in order to remove some of them. If it displays a message
stating that it needs to reboot, please allow it to do so. Once your computer
has rebooted, and you are logged in, please continue with the rest of the
- When MBAM has finished removing the malware, it will open the scan log and
display it in Notepad. Review the log as desired, and then close the Notepad
- You can now exit the MBAM program.
Your computer should now be free of the SecureKeeper program. If your current anti-virus solution let this infection through, you may want to consider purchasing the PRO version of Malwarebytes Anti-Malware to protect against these types of threats in the future.
If you are still having problems with your computer after completing these instructions, then please follow the steps outlined in the topic linked below:
Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help
Associated SecureKeeper Files:
c:\Program Files\SecureKeeper Software
c:\Program Files\SecureKeeper Software\SecureKeeper
c:\Program Files\SecureKeeper Software\SecureKeeper\SecureKeeper.exe
c:\Program Files\SecureKeeper Software\SecureKeeper\uninstall.exe
c:\Documents and Settings\All Users\Desktop\SecureKeeper.lnk
c:\Documents and Settings\All Users\Start Menu\Programs\SecureKeeper
c:\Documents and Settings\All Users\Start Menu\Programs\SecureKeeper\1 SecureKeeper.lnk
c:\Documents and Settings\All Users\Start Menu\Programs\SecureKeeper\2 Homepage.lnk
c:\Documents and Settings\All Users\Start Menu\Programs\SecureKeeper\3 Uninstall.lnk
File Location Notes:
%Temp% refers to the Windows Temp folder. By default, this is C:\Windows\Temp for Windows 95/98/ME, C:\DOCUMENTS AND SETTINGS\<Current User>\LOCAL SETTINGS\Temp for Windows 2000/XP, and C:\Users\<Current User>\AppData\Local\Temp in Windows Vista, Windows 7, and Windows 8.
Associated SecureKeeper Windows Registry Information:
This is a self-help guide. Use at your own risk.
BleepingComputer.com can not be held responsible for problems that may occur by using this information. If you would like help with any of these fixes, you can ask for malware removal assistance in our Virus, Trojan, Spyware, and Malware Removal Logs forum.
If you have any questions about this self-help guide then please post those questions in our Am I infected? What do I do? and someone will help you.