How to remove Personal Antivirus (Removal Guide)

Posted by Grinler on March 15, 2009 @ 03:44 PM · Views: 869,756

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What this programs does:

Personal Antivirus is a rogue anti-spyware created by company named Innovagest 2000 and is a clone of General Antivirus and Internet Antivirus Pro. This program is advertised through the use of Trojans that display fake security alerts on your computer. These alerts will contain messages stating that your computer is under attack or that malware has been detected running on your computer. When you click on these alerts, Personal Antivirus will be installed on your computer and automatically be configured to run when you start Windows. When running, it will scan your computer and display a variety of infections that cannot be removed unless you first purchase the program. In reality, though, these infections are all fake and are only be shown to scare you into purchasing the program.

Personal Antivirus screen shot
For more screen shots of this infection click on the image above.
There are a total of 1 images you can view.

While the program is running you will also see the following undesirable behavior:

• A Window impersonating Windows Security Center stating that you should purchase Personal Antivirus.
  
• Numerous alerts stating that your computer is under attack or that you have malware running on your computer. If you click on these alerts, Personal Antivirus will be installed, or you will be brought to the purchase page for the program.
  
• Your Internet Explorer browser will be hijacked to show security warnings when browsing the web that stop you from reaching your desired page.

All of these alerts and tactics are being used for one thing; to convince you that you have a problem in the hopes that you purchase Personal Antivirus. Instead of doing so, please use the free removal guide below to remove this program and any related malware.

Threat Classification:

• Information on Rogue Programs & Scareware

Advanced information:

View Personal Antivirus files.
View Personal Antivirus Registry Information.

Entries for this program found in the Add or Remove Programs control panel:

Personal Antivirus (2.0.0.1)

Tools Needed for this fix:

• Malwarebytes' Anti-Malware

Symptoms that may be in a HijackThis Log:

O4 - HKCU\..\Run: [Personal Antivirus] "C:\Program Files\Personal Antivirus\PerAvir.exe" /s
O4 - HKCU\..\Run: [Microsoft Windows logon process] C:\Documents and Settings\Bleeping\Application Data\Microsoft\Windows\winlogon.exe
O4 - HKCU\..\Policies\Explorer\Run: [iv] "C:\Documents and Settings\Bleeping\Local Settings\Application Data\Microsoft\Internet Explorer\iv.exe"
O23 - Service: Guard Service (ITGrdEngine) - Unknown owner - %UserProfile%\Local Settings\Application Data\Microsoft\Windows\services.exe

Guide Updates:

03-15-09 - Initial guide creation.

Automated Removal Instructions for Personal Antivirus using Malwarebytes' Anti-Malware:

1. Print out these instructions as we will need to close every window that is open later in the fix.
   
   
2. Download Malwarebytes' Anti-Malware, or MBAM, from the following location and save it to your desktop:
   
   Malwarebytes' Anti-Malware Download Link
   
   


3. Once downloaded, close all programs and Windows on your computer, including this one.
   
   
4. Double-click on the icon on your desktop named mbam-setup.exe. This will start the installation of MBAM onto your computer.
   
   
5. When the installation begins, keep following the prompts in order to continue with the installation process. Do not make any changes to default settings and when the program has finished installing, make sure you leave both the Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware checked. Then click on the Finish button.
   
   
6. MBAM will now automatically start and you will see a message stating that you should update the program before performing a scan. As MBAM will automatically update itself after the install, you can press the OK button to close that box and you will now be at the main program as shown below.
   
   
   
   
   
   
   
7. On the Scanner tab, make sure the the Perform full scan option is selected and then click on the Scan button to start scanning your computer for Personal Antivirus related files.
   
   
8. MBAM will now start scanning your computer for malware. This process can take quite a while, so we suggest you go and do something else and periodically check on the status of the scan. When MBAM is scanning it will look like the image below.
   
   
   
   
   
   
   
9. When the scan is finished a message box will appear as shown in the image below.
   
   
   
   
   
   
   You should click on the OK button to close the message box and continue with the PersonalAntivirus removal process.
   
   
10. You will now be back at the main Scanner screen. At this point you should click on the Show Results button.
    
    
11. A screen displaying all the malware that the program found will be shown as seen in the image below. Please note that the infections found may be different than what is shown in the image.
    
    
    
    
    
    
    
    You should now click on the Remove Selected button to remove all the listed malware. MBAM will now delete all of the files and registry keys and add them to the programs quarantine. When removing the files, MBAM may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot, please allow it to do so. Once your computer has rebooted, and you are logged in, please continue with the rest of the steps.
    
    
12. When MBAM has finished removing the malware, it will open the scan log and display it in Notepad. Review the log as desired, and then close the Notepad window.
    
    
13. You can now exit the MBAM program.
    

Your computer should now be free of the PersonalAntivirus program. If your current anti-virus solution let this infection through, you may want to consider purchasing the PRO version of Malwarebytes' Anti-Malware to protect against these types of threats in the future.

If you are still having problems with your computer after completing these instructions, then please follow the steps outlined in the topic linked below:

Preparation Guide For Use Before Posting A Hijackthis Log

Associated Personal Antivirus Files:

c:\Documents and Settings\All Users\Desktop\Personal Antivirus.lnk
c:\Documents and Settings\All Users\Start Menu\Programs\Personal Antivirus
c:\Documents and Settings\All Users\Start Menu\Programs\Personal Antivirus\Personal Antivirus Home Page.lnk
c:\Documents and Settings\All Users\Start Menu\Programs\Personal Antivirus\Personal Antivirus.lnk
c:\Documents and Settings\All Users\Start Menu\Programs\Personal Antivirus\Purchase License.lnk
%UserProfile%\Application Data\Microsoft\Internet Explorer\Quick Launch\Personal Antivirus.lnk
%UserProfile%\Application Data\Personal Antivirus
%UserProfile%\Application Data\Personal Antivirus\settings.ini
%UserProfile%\Application Data\Personal Antivirus\uill.ini
%UserProfile%\Application Data\Personal Antivirus\unins000.exe
%UserProfile%\Application Data\Personal Antivirus\Uninstall Personal Antivirus.lnk
%UserProfile%\Application Data\Personal Antivirus\db
%UserProfile%\Application Data\Personal Antivirus\db\config.cfg
%UserProfile%\Application Data\Personal Antivirus\db\Timeout.inf
%UserProfile%\Application Data\Personal Antivirus\db\Urls.inf
%UserProfile%\Local Settings\Application Data\Microsoft\Windows\log.txt
%UserProfile%\Local Settings\Application Data\Microsoft\Windows\pguard.ini
%UserProfile%\Local Settings\Application Data\Microsoft\Windows\services.exe
c:\Program Files\Personal Antivirus
c:\Program Files\Personal Antivirus\activate.ico
c:\Program Files\Personal Antivirus\Explorer.ico
c:\Program Files\Personal Antivirus\PerAvir.exe
c:\Program Files\Personal Antivirus\unins000.dat
c:\Program Files\Personal Antivirus\uninstall.ico
c:\Program Files\Personal Antivirus\working.log
c:\Program Files\Personal Antivirus\db
c:\Program Files\Personal Antivirus\db\DBInfo.ver
c:\Program Files\Personal Antivirus\db\ia080614.db
c:\Program Files\Personal Antivirus\db\ia080618x.db
c:\Program Files\Personal Antivirus\Languages
c:\Program Files\Personal Antivirus\Languages\IAEs.lng
c:\Program Files\Personal Antivirus\Languages\IAFr.lng
c:\Program Files\Personal Antivirus\Languages\IAGer.lng
c:\Program Files\Personal Antivirus\Languages\IAIt.lng
c:\WINDOWS\system32\log.txt
%UserProfile%\Application Data\Microsoft\Windows\winlogon.exe
%UserProfile%\Local Settings\Application Data\Microsoft\Internet Explorer\iGSh.png
%UserProfile%\Local Settings\Application Data\Microsoft\Internet Explorer\iMSh.png
%UserProfile%\Local Settings\Application Data\Microsoft\Internet Explorer\iPSh.png
%UserProfile%\Local Settings\Application Data\Microsoft\Internet Explorer\iv.exe
%UserProfile%\Local Settings\Application Data\Microsoft\Windows\log.txt
%UserProfile%\Local Settings\Application Data\Microsoft\Windows\pguard.ini
%UserProfile%\Local Settings\Application Data\Microsoft\Windows\services.exe

Associated Personal Antivirus Windows Registry Information:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Personal Antivirus_is1
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_ITGRDENGINE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ITGrdEngine
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer "PrS"
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run "Personal Antivirus"