PcsSecure is a rogue anti-spyware program from the Wini family of malware. This rogue is promoted and installed through the use of Trojans that pretend to be programs necessary to view certain online videos. When you download and install this Trojan it will install the rogue and configure it to start automatically when your computer starts. This same Trojan will also create fake malware files on your computer with random filenames that are then detected as viruses when PcsSecure scans your computer. The program, though, will state that it will not remove these files until you first purchase it. This is obviously a scam as the program is only detecting the files it created in the first place. In reality, these files are harmless and do not pose any risk to your computer. Thus this programs scan results should be ignored.
Please note, this variant of Wini rogues has been bundling a rootkit infection called TDL3. Therefore, though MalwareByte's may remove the rogue infection, you may still have problems with pop-ups or redirections when you click on search engine results. If this type of behavior is occurring on your computer you should also follow the steps in this guide: How to remove the TDSS, TDL3, or Alureon rootkit using TDSSKiller.
The Trojan that installed PcsSecure will also display fake security alerts and messages on your desktop. These alerts will state that active malware has been found, that your being attacked by a remote computer, or that you are sending sensitive data to a remote location. The titles of these alerts will be Spyware Alert!, Infiltration Alert!, or Security Center Alert!. The current text of one of the alerts is:
Ihr Computer ist mit Spionprogramm infektioniert. Das kann Ihren Dateien und die im Internet zugänglich machen. Klicken bitte hier, um Ihre Kopie von PcsSecure zu registrieren und Ihr PC von Spyprogramm frei zu machen.
Your computer is infected with spyware. It could damage your critical files or expose your private data on the Internet. Click here to register your copy of PcsSecure and remove spyware threats from your PC.
Votre ordinateur est infecté de spyware. Il pourrait endommager vos fichiers critiques ou exposer vos données prives sur 'Internet. Cliquez ici pour enregistrer votre copie de PcsSecure et enléver des menaces spyware de votre OP.
Il suo computer è infetto di spyware. Puo dannegiare i suoi files criticali rivelare i suoi dati personali nell'Internet. Clicca qui per registrare la sua coppia di PcsSecure e rimouvere le minacce di spyware dal suo computer.
The Trojan will also display a fake Windows Security Center screen that will suggest that you purchase PcsSecure to protect yourself. PcsSecure will also hijack Internet Explorer so that it randomly displays a security warning when you browse the web. This security warning will state that the site you are visiting is infected or malicious and that you should purchase PcsSecure to protect yourself. Just like the scan results, these fake warnings and messages should be ignored as they are just another attempt to make you think your computer has a security problem.
As you can see, you should not purchase this program regardless of what it may state. If you have already purchased the program, then please contact your credit card company and dispute the charges. Finally, please use the guide below to remove this infection and any related malware for free.
Self Help Guide
How to remove PcsSecure:
- Step 1: Print out instructions before we begin.
- Step 2: Use Rkill to terminate suspicious programs.
- Step 3: Use Malwarebytes AntiMalware to clean infections.
- Step 4: Use HitmanPro to scan your computer for badware
- Step 5: Run Secunia PSI to find outdated and vulnerable programs.
This removal guide may appear overwhelming due to the amount of the steps and numerous programs that will be used. It was only written this way to provide clear, detailed, and easy to understand instructions that anyone can use to remove this infection for free. Before using this guide, we suggest that you read it once and download all necessary tools to your desktop. After doing so, please print this page as you may need to close your browser window or reboot your computer.
To terminate any programs that may interfere with the removal process we must first download the Rkill program. Rkill will search your computer for active malware infections and attempt to terminate them so that they wont interfere with the removal process. To do this, please download RKill to your desktop from the following link.
When at the download page, click on the Download Now button labeled iExplore.exe. When you are prompted where to save it, please save it on your desktop.
Once it is downloaded, double-click on the iExplore.exe icon in order to automatically attempt to stop any processes associated with PcsSecure and other malware. Please be patient while the program looks for various malware programs and ends them. When it has finished, the black window will automatically close and a log file will open. Please review the log file and then close so you can continue with the next step. If you have problems running RKill, you can download the other renamed versions of RKill from the rkill download page. All of the files are renamed copies of RKill, which you can try instead. Please note that the download page will open in a new browser window or tab.
Do not reboot your computer after running RKill as the malware programs will start again.
At this point you should download Malwarebytes Anti-Malware, or MBAM, to scan your computer for any any infections or adware that may be present. Please download Malwarebytes from the following location and save it to your desktop:
Once downloaded, close all programs and Windows on your computer, including this one.
Double-click on the icon on your desktop named mbam-setup-bc.1878-18.104.22.1683.exe. This will start the installation of MBAM onto your computer.
When the installation begins, keep following the prompts in order to continue with the installation process. Do not make any changes to default settings and when the program has finished installing, make sure you leave Launch Malwarebytes Anti-Malware checked. Then click on the Finish button. If MalwareBytes prompts you to reboot, please do not do so.
MBAM will now start and you will be at the main screen as shown below.
We now need to enable rootkit scanning to detect the largest amount of malware that is possible with MalwareBytes. To do this, click on the Settings section at the top of the MalwareBytes application and you wil be brought to the general settings section.
Now click on the Detection and Protection settings category on the left sidebar. You will now be shown the settings MalwareBytes will use when scanning your computer.
At this screen, please put a checkmark in the option labaled Scan for rootkits. If you do not see this option, please make sure you are using the latest version of MalwareBytes.
Now that you have enabled rootkit scanning, click on the Scan button to go to the scan screen.
Make sure Threat Scan is selected and then click on the Start Scan button. If there is an update available for Malwarebytes it will automatically download and install it before performing the scan.
MBAM will now start scanning your computer for malware. This process can take quite a while, so we suggest you do something else and periodically check on the status of the scan to see when it is finished.
When MBAM is finished scanning it will display a screen that displays any malware that it has detected. Please note that the infections found may be different than what is shown in the image below due to the guide being updated for newer versions of MBAM.
You should now click on the Remove Selected button to remove all the seleted malware. MBAM will now delete all of the files and registry keys and add them to the programs quarantine. When removing the files, MBAM may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot, please allow it to do so. Once your computer has rebooted, and you are logged in, please continue with the rest of the steps.
You can now exit the MBAM program.
Now you should download HitmanPro from the following location and save it to your desktop:
When you visit the above page, please download the version that corresponds to the bit-type of the Windows version you are using.
Once downloaded, double-click on the file named HitmanPro.exe (for 32-bit versions of Windows) or HitmanPro_x64.exe (for 64-bit versions of Windows). When the program starts you will be presented with the start screen as shown below.
Now click on the Next button to continue with the scan process.
You will now be at the HitmanPro setup screen. If you would like to install the 30 day trial for HitmanPro, select the Yes, create a copy of HitmanPro so I can regularly scan this computer (recommended) option. Otherwise, if you just want to scan the computer this one time, please select the No, I only want to perform a one-time scan to check this computer option.
Once you have selected one of the options, please click on the Next button.
HitmanPro will now begin to scan your computer for infections. When it has finished it will display a list of all the malware that the program found as shown in the image below. Please note that the infections found may be different than what is shown in the image.
You should now click on the Next button to have HitmanPro remove the detected infections. When it is done you will be shown a Removal Results screen that shows the status of the various infections that were removed. At this screen you should click on the Next button and then if prompted you should click on the Reboot button. If HitmanPro does not prompt you to reboot, please just click on the Close button.
Once your computer has has restarted or you pressed the Close button, you should now be at your Windows desktop.
As many malware and unwanted programs are installed through vulnerabilities found in out-dated and insecure programs, it is strongly suggested that you use Secunia PSI to scan for vulnerable programs on your computer. A tutorial on how to use Secunia PSI to scan for vulnerable programs can be found here:
Your computer should now be free of the PcsSecure program. If your current security solution allowed this program on your computer, you may want to consider purchasing the full-featured version of Malwarebytes Anti-Malware to protect against these types of threats in the future.
If you are still having problems with your computer after completing these instructions, then please follow the steps outlined in the topic link ed below:
Purchase the full-featured version of Malwarebytes Anti-Malware, which includes real-time protection, scheduled scanning, and website filtering, to protect yourself against these types of threats in the future!