Remove Guard Pro (Uninstall Guide)

Posted by Grinler on January 7, 2010 @ 04:05 PM · Views: 2,778

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What this infection does:

Guard Pro is a rogue anti-spyware program that is installed through the use of malware and Trojans. Once installed this rogue will be configured to start automatically when Windows starts. Once started, GuardPro will scan your computer and display numerous infections on your computer, but will not remove them until you first purchase the program. In reality, though, the infections this program states are present are either legitimate programs or fake files that do not exist on your computer. They are only showing you these files so that you will be scared into purchasing the program. Therefore, please do not purchase this program.

Guard Pro Screen shot
For more screen shots of this infection click on the image above.
There are a total of 3 images you can view.

While Guard Pro is running you will also see numerous security alerts appear on your computer. These alerts will state that malicious software is running or that a program is trying to connect to the Internet. Just like the scan results, these security warnings are all fake and are only being shown to scare you into purchasing the program.

As you can see, GuardPro was created to scam you into thinking you have a computer problem so that you will then purchase the program. Please do not purchase this program, and if you already have, you should contact your credit card company to dispute the charges. Please follow the steps in the removal guide below to remove Guard Pro and any related malware.

Threat Classification:

• Information on Rogue Programs & Scareware

Advanced information:

View Guard Pro files.
View Guard Pro Registry Information.

Tools Needed for this fix:

• Malwarebytes' Anti-Malware

Symptoms that may be in a HijackThis Log:

O4 - HKLM\..\Run: [Guard Pro] "C:\Documents and Settings\All Users\Application Data\117fc\VH339.exe" /s /d

Guide Updates:

01/07/10 - Initial guide creation.

Automated Removal Instructions for Guard Pro using Malwarebytes' Anti-Malware:

1. Print out these instructions as we will need to close every window that is open later in the fix.
   
   
2. Download Malwarebytes' Anti-Malware, or MBAM, from the following location and save it to your desktop:
   
   Malwarebytes' Anti-Malware Download Link (Download page will open in a new window)
   
   


3. Once downloaded, close all programs and Windows on your computer, including this one.
   
   
4. Double-click on the icon on your desktop named mbam-setup.exe. This will start the installation of MBAM onto your computer.
   
   
5. When the installation begins, keep following the prompts in order to continue with the installation process. Do not make any changes to default settings and when the program has finished installing, make sure you leave both the Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware checked. Then click on the Finish button.
   
   
6. MBAM will now automatically start and you will see a message stating that you should update the program before performing a scan. As MBAM will automatically update itself after the install, you can press the OK button to close that box and you will now be at the main program as shown below.
   
   
   
   
   
   
   
7. On the Scanner tab, make sure the the Perform full scan option is selected and then click on the Scan button to start scanning your computer for Guard Pro related files.
   
   
8. MBAM will now start scanning your computer for malware. This process can take quite a while, so we suggest you go and do something else and periodically check on the status of the scan. When MBAM is scanning it will look like the image below.
   
   
   
   
   
   
   
9. When the scan is finished a message box will appear as shown in the image below.
   
   
   
   
   
   
   You should click on the OK button to close the message box and continue with the GuardPro removal process.
   
   
10. You will now be back at the main Scanner screen. At this point you should click on the Show Results button.
    
    
11. A screen displaying all the malware that the program found will be shown as seen in the image below. Please note that the infections found may be different than what is shown in the image.
    
    
    
    
    
    
    
    You should now click on the Remove Selected button to remove all the listed malware. MBAM will now delete all of the files and registry keys and add them to the programs quarantine. When removing the files, MBAM may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot, please allow it to do so. Once your computer has rebooted, and you are logged in, please continue with the rest of the steps.
    
    
12. When MBAM has finished removing the malware, it will open the scan log and display it in Notepad. Review the log as desired, and then close the Notepad window.
    
    
13. You can now exit the MBAM program.
    

Your computer should now be free of the GuardPro program. If your current anti-virus solution let this infection through, you may want to consider purchasing the PRO version of Malwarebytes' Anti-Malware to protect against these types of threats in the future.

If you are still having problems with your computer after completing these instructions, then please follow the steps outlined in the topic linked below:

Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help

Associated Guard Pro Files:

c:\Documents and Settings\All Users\Application Data\117fc
c:\Documents and Settings\All Users\Application Data\117fc\VH339.exe
c:\Documents and Settings\All Users\Application Data\117fc\VHOOK.ico
c:\Documents and Settings\All Users\Application Data\VHMELHOOOK
c:\Documents and Settings\All Users\Application Data\VHMELHOOOK\VHJJOOK.cfg
%UserProfile%\Application Data\Guard Pro
%UserProfile%\Application Data\Guard Pro\cookies.sqlite
%UserProfile%\Application Data\Guard Pro\mozcrt19.dll
%UserProfile%\Application Data\Guard Pro\sqlite3.dll
%UserProfile%\Application Data\Guard Pro\BackUp
%UserProfile%\Application Data\Guard Pro\Quarantine Items
%UserProfile%\Application Data\Guard Pro\RootLib
%UserProfile%\Application Data\Microsoft\Internet Explorer\Quick Launch\Guard Pro.lnk
%UserProfile%\Desktop\Guard Pro.lnk
%UserProfile%\Start Menu\Guard Pro.lnk
%UserProfile%\Start Menu\Programs\Guard Pro.lnk

Associated Guard Pro Windows Registry Information:

HKEY_CURRENT_USER\Software\3
HKEY_CLASSES_ROOT\CLSID\{3F2BBC05-40DF-11D2-9455-00104BC936FF}
HKEY_CLASSES_ROOT\trial_ca8cf.DocHostUIHandler
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Download "RunInvalidSignatures" = "1"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run "Guard Pro"