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Remove Digital Protection (Uninstall Guide)

Posted by on April 11, 2010 @ 11:02 AM · Views: 59,989

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What this infection does:

Digital Protection is a rogue anti-spyware program from the same family as Your Protection . This rogue is installed on your computer through the use of Trojans that display fake security alerts on your computer that state your computer has a security problem. When you click on one of these alerts, Digital Protection will be installed on to your computer without your permission or knowledge. Once Digital Protection is installed, it will be configured to start automatically when Windows starts. The installer will also attempt to uninstall various security applications in order to protect itself from being removed. Some of the security applications that it attempts to uninstall are:

  • F-Secure
  • NOD32
  • Malwarebytes' Anti-Malware
  • Norton Internet Security
  • Avira AntiVir
  • AVG8
  • AntiVir
  • Agnitum Outpost Security Suite
  • avast!

When Digital Protection starts it will scan your computer and then state it has found numerous infections on your computer. These infections though are either fake or legitimate Windows programs. Therefore, please do not delete any of the files it states are infections as you may remove a legitimate Windows application that is required for Windows to operate properly.

 

Digital Protection screen shot
Digital Protection screen shot
For more screen shots of this infection click on the image above.
There are a total of 8 images you can view.

 

While Digital Protection is running it will also display a fake Windows Security Center that promotes the Digital Protection software. It will then display fake security alerts on your desktop that include messages stating that your computer is under attack, that personal information is being upload to the Internet, or that malicious viruses have been detected. Some of the alerts you will see are:

DANGEROUS! ANTIVIRUS DETECTED SOME HARMFUL PROGRAMS ON YOUR PC! THEY MAY CORRUPT YOUR INFORMATION OR SEND IT TO HACKERS.

A security threat detected on your computer! This malicious program may steal your private data. Click on the message to ensure the protection of your computer.

Harmful viruses detected on your computer. This malicious software may harm your computer. Click on the message to ensure the protection of your computer.

A security threat detected on your computer. TrojanASPX.JS.Win32. It strongly recommended to remove this threat right now. Click on the message to remove it.

Unauthorized person tries to steal your passwords and private information. Click on the message to prevent identity theft.

System files of your computer are damaged. Please, restart your system ASAP.

Digital Protection will also randomly state that programs you run on your computer are infected when you attempt to run a program. The alert you will see is:

Warning! Virus threat detected!
Virus activity detected!
Trojan-Clicker.Win32 adware has been detected. This adware module advertises websites with explicit content. Be advised of such content being possibly illegal. Please click the button below to locate and remove this threat now.

Just like the fake scan results, these security alerts are all fake and are just being used as a tactic to scare you into thinking that you have a security problem. Therefore, please do not purchase this program based upon any of the security alerts it shows. Last, but not least, this infection will also create shortcuts to the the porn sites called youporn.com, nudetube.com, and pornotube.com and place them on your Windows Desktop.

As you can see, Digital Protection was created to scam you out of your money by making you think you are infected in the hopes that you will then purchase the program. It goes without saying that you should definitely not purchase this program, and if you already have, please contact your credit card company to dispute the charges. To remove this infection and any related malware, please use the removal guide below.

 

Threat Classification:

 

Advanced information:

View Digital Protection files.
View Digital Protection Registry Information.

 

Entries for this program found in the Add or Remove Programs control panel:

Digital Protection

 

Tools Needed for this fix:

 

Symptoms that may be in a HijackThis Log:

O4 - HKCU\..\Run: [Digital Protection] "C:\Program Files\Digital Protection\digprot.exe" -noscan

 

Guide Updates:

04/11/10 - Initial guide creation

 


Automated Removal Instructions for Digital Protection using Malwarebytes' Anti-Malware:

 

  1. Print out these instructions as we will need to close every window that is open later in the fix.

  2. Reboot your computer into Safe Mode with Networking. To do this, turn your computer off and then back on and immediately when you see anything on the screen, start tapping the F8 key on your keyboard. Eventually you will be brought to a menu similar to the one below:


    MalwareBytes Anti-Malware Screen

    Using the arrow keys on your keyboard, select Safe Mode with Networking and press Enter on your keyboard. If you are having trouble entering safe mode, then please use the following tutorial: How to start Windows in Safe Mode

    Windows will now boot into safe mode with networking and prompt you to login as a user. Please login as the same user you were previously logged in with in the normal Windows mode. Then proceed with the rest of the steps.

  3. Download Malwarebytes' Anti-Malware, or MBAM, from the following location and save it to your desktop:

    http://download.bleepingcomputer.com/malwarebytes/mbam-setup.exe - Malwarebytes' Anti-Malware Download Link (Download page will open in a new window)

  4. Once downloaded, close all programs and Windows on your computer, including this one.

  5. Double-click on the icon on your desktop named mbam-setup.exe. This will start the installation of MBAM onto your computer.

  6. When the installation begins, keep following the prompts in order to continue with the installation process. Do not make any changes to default settings and when the program has finished installing, make sure you leave both the Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware checked. Then click on the Finish button.

  7. MBAM will now automatically start and you will see a message stating that you should update the program before performing a scan. As MBAM will automatically update itself after the install, you can press the OK button to close that box and you will now be at the main program as shown below.


    MalwareBytes Anti-Malware Screen

  8. On the Scanner tab, make sure the the Perform full scan option is selected and then click on the Scan button to start scanning your computer for Digital Protection related files.

  9. MBAM will now start scanning your computer for malware. This process can take quite a while, so we suggest you go and do something else and periodically check on the status of the scan. When MBAM is scanning it will look like the image below.


    MalwareBytes Anti-Malware Scanning Screen

  10. When the scan is finished a message box will appear as shown in the image below.


    MalwareBytes Anti-Malware Scan Finished Screen

    You should click on the OK button to close the message box and continue with the Digital Protection removal process.

  11. You will now be back at the main Scanner screen. At this point you should click on the Show Results button.

  12. A screen displaying all the malware that the program found will be shown as seen in the image below. Please note that the infections found may be different than what is shown in the image.


    MalwareBytes Scan Results


    You should now click on the Remove Selected button to remove all the listed malware. MBAM will now delete all of the files and registry keys and add them to the programs quarantine. When removing the files, MBAM may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot, please allow it to do so. Once your computer has rebooted, and you are logged in, please continue with the rest of the steps.

  13. When MBAM has finished removing the malware, it will open the scan log and display it in Notepad. Review the log as desired, and then close the Notepad window.

  14. You can now exit the MBAM program.

  15. As many rogues and other malware are installed through vulnerabilities found in out-dated and insecure programs, it is strongly suggested that you use Secunia PSI to scan for vulnerable programs on your computer. A tutorial on how to use Secunia PSI to scan for vulnerable programs can be found here:

    How to detect vulnerable and out-dated programs using Secunia Personal Software Inspector

Your computer should now be free of the Digital Protection program. If your current anti-virus solution let this infection through, you may want to consider purchasing the PRO version of Malwarebytes' Anti-Malware to protect against these types of threats in the future.

If you are still having problems with your computer after completing these instructions, then please follow the steps outlined in the topic linked below:

Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help

 


 

Associated Digital Protection Files:

c:\Documents and Settings\All Users\Application Data\fiosejgfse.dll
%UserProfile%\Application Data\Microsoft\Internet Explorer\Quick Launch\Digital Protection.lnk
%UserProfile%\Desktop\Digital Protection Support.lnk
%UserProfile%\Desktop\Digital Protection.lnk
%UserProfile%\Start Menu\Programs\Digital Protection
%UserProfile%\Start Menu\Programs\Digital Protection\About.lnk
%UserProfile%\Start Menu\Programs\Digital Protection\Activate.lnk
%UserProfile%\Start Menu\Programs\Digital Protection\Buy.lnk
%UserProfile%\Start Menu\Programs\Digital Protection\Digital Protection Support.lnk
%UserProfile%\Start Menu\Programs\Digital Protection\Digital Protection.lnk
%UserProfile%\Start Menu\Programs\Digital Protection\Scan.lnk
%UserProfile%\Start Menu\Programs\Digital Protection\Settings.lnk
%UserProfile%\Start Menu\Programs\Digital Protection\Update.lnk
c:\Program Files\Digital Protection
c:\Program Files\Digital Protection\about.ico
c:\Program Files\Digital Protection\activate.ico
c:\Program Files\Digital Protection\buy.ico
c:\Program Files\Digital Protection\dig.db
c:\Program Files\Digital Protection\digext.dll
c:\Program Files\Digital Protection\dighook.dll
c:\Program Files\Digital Protection\digprot.exe
c:\Program Files\Digital Protection\help.ico
c:\Program Files\Digital Protection\scan.ico
c:\Program Files\Digital Protection\settings.ico
c:\Program Files\Digital Protection\splash.mp3
c:\Program Files\Digital Protection\Uninstall.exe
c:\Program Files\Digital Protection\update.ico
c:\Program Files\Digital Protection\virus.mp3
%Temp%\4otjesjty.mof
%Temp%\asd1.tmp
%Temp%\c865.tmp
%Temp%\davclnt.exe
%Temp%\dhdhtrdhdrtr5y
%Temp%\dig.dat
%Temp%\digr.dat

File Location Notes:

%UserProfile% refers to the current user's profile folder. By default, this is C:\Documents and Settings\<Current User> for Windows 2000/XP, C:\Users\<Current User> for Windows Vista/7, and c:\winnt\profiles\<Current User> for Windows NT.

%Temp% refers to the Windows Temp folder. By default, this is C:\Windows\Temp for Windows 95/98/ME, C:\DOCUMENTS AND SETTINGS\<Current User>\LOCAL SETTINGS\Temp for Windows 2000/XP, and C:\Users\<Current User>\AppData\Local\Temp for Windows Vista and Windows 7.

 

Associated Digital Protection Windows Registry Information:

HKEY_CLASSES_ROOT\CLSID\{5E2121EE-0300-11D4-8D3B-444553540000}
HKEY_CLASSES_ROOT\Folder\shellex\ContextMenuHandlers\SimpleShlExt
HKEY_LOCAL_MACHINE\SOFTWARE\Digital Protection
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Digital Protection
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System "DisableTaskMgr" = "1"
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run "Digital Protection"

 


 

This is a self-help guide. Use at your own risk.

BleepingComputer.com can not be held responsible for problems that may occur by using this information. If you would like help with any of these fixes, you can ask for malware removal assistance in our Virus, Trojan, Spyware, and Malware Removal Logs forum.

If you have any questions about this self-help guide then please post those questions in our AntiVirus, Firewall and Privacy Products and Protection Methods forum and someone will help you.

 

 


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