Antivirus Suite is a rogue anti-spyware and ransomware program
from the same family as Antivirus
Soft. This family of rogues are installed through the use of malware that
installs the program on your computer without your knowledge or your permission.
When installed, Antivirus Suite will be configured to start automatically when
you login to Windows. Once started, the program will scan your computer and
list a variety of infections, but will not allow you to remove anything it finds
until you first purchase the program. In reality, though, any of the infections
it detects are fake and are only being shown to scare you into purchasing the
When Antivirus Suite starts it will perform various functions in order to protect
itself from being removed. First, it will configure your Internet Explorer and
Windows Internet settings to use a proxy server. This proxy server will not
allow you to update anti-malware programs or let you visit a variety of sites
and will instead show a screen stating that the site you are visiting is harmful.
This warning will state "Internet Explorer Warning - visiting this web
site may harm your computer!" and then prompt you to purchase Antivirus
Suite in order to protect yourself. The program will also not allow you to launch
most applications other than those absolutely required for Windows or Antivirus
Suite to run properly. When you attempt to launch other programs, Antivirus
Suite will state that they are infected. It will then prompt you to purchase
the rogue to repair the infection. These are just further scare tactics and
should be ignored.
Antivirus Suite screen shot
For more screen shots of this infection click on the image above.
There are a total of 8 images you can view.
Finally, when this rogue is running you will see various fake security alerts
appear from the Windows taskbar. These security warnings will state that your
computer is infected or under attack. Examples of some of the alerts you may
Windows Security alert
Windows reports that computer is infected. Antivirus software helps to protect
your computer against viruses and other security threats. Click here for the
scan you computer. Your system might be at risk now.
Windows Security Alert
Application cannot be executed. The file cmd.exe is infected. Do you want
to active your antivirus software now?
Antivirus software alert
Your computer is being attacked by an internet virus. It could be a password-stealing
attack, a trojan - dropper or similar.
Attack from: ip address, port 39096
Attacked Port: 30516
Just like the fake scan results, these security alerts are all fake and are
just being shown to trick you into purchasing the program.
Without a doubt, Antivirus Suite was created to scam you into thinking that
your computer is infected in the hopes that you will then purchase the program.
It goes without saying that you should not purchase this program, and if you
already have, please contact your credit card company and dispute the charges
stating the program is a scam. Finally, to remove this infection please use
the removal guide below to remove it for free.
View Antivirus Suite files.
View Antivirus Suite Registry Information.
Tools Needed for this fix:
Symptoms that may be in a HijackThis Log:
O4 - HKLM\..\Run: [<random>] %UserProfile%\Local Settings\Application Data\<random>\<random>tssd.exe
O4 - HKCU\..\Run: [<random>] %UserProfile%\Local Settings\Application Data\<random>\<random>tssd.exe
03/31/10 - Initial guide creation.
Automated Removal Instructions for Antivirus Suite using Malwarebytes Anti-Malware:
- Print out these instructions as we may need to close every window that is
open later in the fix.
- It is possible that the infection you are trying to remove will not allow
you to download files on the infected computer. If you run into this problem
when following the steps in this guide you will need to download the files
requested in this guide on another computer and then transfer them to the
infected computer. You can transfer the files via a CD/DVD, external drive,
or USB flash drive.
- Reboot your computer into Safe Mode with Networking using
the instructions for your version of Windows found in the following tutorial:
to start Windows in Safe Mode
When following the steps in the above tutorial, select Safe Mode with
Networking rather than just Safe Mode. When the computer reboots
into Safe Mode with Networking make sure you login with the username you normally
use. When you are at your Windows desktop, please continue with the rest of
- This infection changes your Windows settings to use a proxy server that
will not allow you to browse any pages on the Internet with Internet Explorer
or update security software. Regardless of the web browser you use, for these
instructions we will first need need to fix this problem so that we can download
the utilities we need to remove this infection.
Please start Internet Explorer, and when the program is open, click on the
Tools menu and then select Internet Options
as shown in the image below.
- You should now be in the Internet Options screen as shown in the image below.
Now click on the Connections tab as designated by the blue
- You will now be at the Connections tab as shown by the image below.
Now click on the Lan Settings button as designated by the
blue arrow above.
- You will now be at the Local Area Network (LAN) settings screen as shown
by the image below.
Under the Proxy Server section, please uncheck the checkbox labeled Use
a proxy server for your LAN. Then press the OK button
to close this screen. Then press the OK button to close the
Internet Options screen. Now that you have disabled the proxy server you will
be able to browse the web again with Internet Explorer.
- Now we must end the processes that belong to
so that it does not interfere with the cleaning procedure. To do this, please
download RKill to your desktop from the following link.
Download Link - (Download page will open in a new tab or browser window.)
When at the download page, click on the Download Now button
labeled iExplore.exe download link. When you are prompted
where to save it, please save it on your desktop.
If you are unable to connect to the site to download RKill, please go back
and do steps 3-6 again and make sure the infection has not reenabled the proxy
settings. You may have to do this quite a few times before you can get RKill
downloaded. If you still cannot download the RKill program on the infected
computer, you should download it to a clean computer and copy it to the infected
one via a USB flash drive or CDROM.
- Once it is downloaded, double-click on the iExplore.exe
icon in order to automatically attempt to stop any processes associated with
and other Rogue programs. Please be patient while the program looks for various
malware programs and ends them. When it has finished, the black window will
automatically close and you can continue with the next step. If you get a
message that RKill is an infection, do not be concerned. This message is just
a fake warning given by
when it terminates programs that may potentially remove it. If you run into
these infections warnings that close RKill, a trick is to leave the warning
on the screen and then run RKill again. By not closing the warning, this typically
will allow you to bypass the malware trying to protect itself so that RKill
. So, please try running RKill until the malware is no longer running. You
will then be able to proceed with the rest of the guide. Do not reboot
your computer after running RKill as the malware programs will start again.
If you continue having problems running RKill, you can download the other
renamed versions of RKill from the RKill
download page. Both of these files are renamed copies of RKill, which
you can try instead. Please note that the download page will open in a new
browser window or tab.
- Now you should download Malwarebytes Anti-Malware, or MBAM, from the following
location and save it to your desktop:
Malwarebytes Anti-Malware Download Link
(Download page will open in a new window)
If you are unable to connect to the site to download Malwarebytes', please
go back and do steps 3-6 again and make sure the infection has not reenabled
the proxy settings.
- Once downloaded, close all programs and Windows on your computer, including
- Double-click on the icon on your desktop named mbam-setup.exe.
This will start the installation of MBAM onto your computer.
- When the installation begins, keep following the prompts in order to continue
with the installation process. Do not make any changes to default settings
and when the program has finished installing, make sure you leave both the
Update Malwarebytes Anti-Malware and Launch
Malwarebytes Anti-Malware checked. Then click on the Finish
button. If MalwareBytes' prompts you to reboot, please do not do so.
- MBAM will now automatically start and you will see a message stating that
you should update the program before performing a scan. As MBAM will automatically
update itself after the install, you can press the OK button
to close that box and you will now be at the main program as shown below.
- On the Scanner tab, make sure the the Perform
full scan option is selected and then click on the Scan
button to start scanning your computer for
- MBAM will now start scanning your computer for malware. This process can
take quite a while, so we suggest you go and do something else and periodically
check on the status of the scan. When MBAM is scanning it will look like the
- When the scan is finished a message box will appear as shown in the image
You should click on the OK button to close the message box and continue with
- You will now be back at the main Scanner screen. At this point you should
click on the Show Results button.
- A screen displaying all the malware that the program found will be shown
as seen in the image below. Please note that the infections found may be different
than what is shown in the image.
You should now click on the Remove Selected button to remove
all the listed malware. MBAM will now delete all of the files and registry
keys and add them to the programs quarantine. When removing the files, MBAM
may require a reboot in order to remove some of them. If it displays a message
stating that it needs to reboot, please allow it to do so. Once your computer
has rebooted, and you are logged in, please continue with the rest of the
- When MBAM has finished removing the malware, it will open the scan log and
display it in Notepad. Review the log as desired, and then close the Notepad
- You can now exit the MBAM program.
- As many rogues and other malware are installed through vulnerabilities found
in out-dated and insecure programs, it is strongly suggested that you use
Secunia PSI to scan for vulnerable programs on your computer. A tutorial on
how to use Secunia PSI to scan for vulnerable programs can be found here:
detect vulnerable and out-dated programs using Secunia Personal Software Inspector
Your computer should now be free of the
program. You may want to consider purchasing
the PRO version of Malwarebytes Anti-Malware to protect against these types
of threats in the future, as if you had the real-time protection component,
that comes with the paid for version, activated it would not have allowed this
infection to install.
If you are still having problems with your computer after completing these instructions, then please follow the steps outlined in the topic linked below:
Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help
Associated Antivirus Suite Files:
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Download "RunInvalidSignatures" = "1"
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings "ProxyOverride" = "<local"
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings "ProxyServer" = "http=127.0.0.1:5555"
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Associations "LowRiskFileTypes" = ".exe"
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Attachments "SaveZoneInformation" = "1"
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Download "CheckExeSignatures" = "no"
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings "ProxyEnable" = "1"
Associated Antivirus Suite Windows Registry Information:
%UserProfile%\Local Settings\Application Data\<random>\
%UserProfile%\Local Settings\Application Data\<random>\<random>tssd.exe
This is a self-help guide. Use at your own risk.
BleepingComputer.com can not be held responsible for problems that may occur by using this information. If you would like help with any of these fixes, you can ask for malware removal assistance in our Virus, Trojan, Spyware, and Malware Removal Logs forum.
If you have any questions about this self-help guide then please post those questions in our Am I infected? What do I do? and someone will help you.