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Antivirus 2010 Security Centre is a rogue anti-spyware program
that is promoted through the use of malware and fake online anti-malware scanners.
If you encounter this rogue through malware, then the program will be installed
on your computer without your permission or knowledge. More commonly, though,
you will instead see a pop-up while browsing the web that states that your computer
is infected and that you should scan your computer. When you click on the pop-up
it will automatically open a site that contains an advertisement pretending
to be an online anti-malware scanner. Once this advertisement is finished, it
will state that you are infected and prompt you to download and install Antivirus
2010 Security Centre. The truth is that the fake online scanner has no possible
way of knowing what is running on your computer and will state you are infected
even if you computer is clean.
When Antivirus 2010 Security Centre is installed it will be configured to start
automatically when Windows starts. Once started it will scan your computer and
state that there are numerous infectons on your computer, but will not allow
you to remove any of them until you first purchase the program. All of the infections
it shows, though, are actually legitimate Windows files. Therefore, do not delete
any of the files it states are infections or your computer will no longer operate
correctly.
Antivirus 2010 Security Centre For more screen shots of this infection click on the image above. There are a total of 6 images you can view.
As you can see, Antivirus 2010 Security Centre was created to scare you into
thinking that your computer was infected so that you will then purchase it.
It goes without saying that you should definitely not purchase it, and if you
have, you should contact your credit card company to dispute the charge. To
remove Antivirus 2010 Security Centre and any related malware, please follow
the steps in the removal guide below.
Automated Removal Instructions for Antivirus 2010 Security Centre using Malwarebytes' Anti-Malware:
Print out these instructions as we may need to close every window that is
open later in the fix.
It is possible that the infection you are trying to remove will not allow
you to download files on the infected computer. If this is the case, then
you will need to download the files requested in this guide on another computer
and then transfer them to the infected computer. You can transfer the files
via a CD/DVD, external drive, or USB flash drive.
Before we can do anything we must first end the processes that belong to
Antivirus 2010 Security Centre
so that it does not interfere with the cleaning procedure. To do this, download
the following file to your desktop.
Once it is downloaded, double-click on the rkill.com in
order to automatically attempt to stop any processes associated with
Antivirus 2010 Security Centre
and other Rogue programs. Please be patient while the program looks for various
malware programs and ends them. When it has finished, the black window will
automatically close and you can continue with the next step. If you get a
message that rkill is an infection, do not be concerned. This message is just
a fake warning given by
Antivirus 2010 Security Centre
when it terminates programs that may potentially remove it. If you run into
these infections warnings that close Rkill, a trick is to leave the warning
on the screen and then run Rkill again. By not closing the warning, this typically
will allow you to bypass the malware trying to protect itself so that rkill
can terminate
Antivirus 2010 Security Centre
. So, please try running Rkill until the malware is no longer running. You
will then be able to proceed with the rest of the guide. If you continue
having problems running rkill.com, you can download iExplore.exe
or eXplorer.exe,
which are renamed copies of rkill.com, and try them instead.
Do not reboot your computer after running rkill as the malware programs will
start again.
Now you should download Malwarebytes' Anti-Malware, or MBAM, from the following
location and save it to your desktop:
Once downloaded, close all programs and Windows on your computer, including
this one.
Double-click on the icon on your desktop named mbam-setup.exe.
This will start the installation of MBAM onto your computer.
When the installation begins, keep following the prompts in order to continue
with the installation process. Do not make any changes to default settings
and when the program has finished installing, make sure you leave both the
Update Malwarebytes' Anti-Malware and Launch
Malwarebytes' Anti-Malware checked. Then click on the Finish
button. If MalwareBytes' prompts you to reboot, please do not do so.
MBAM will now automatically start and you will see a message stating that
you should update the program before performing a scan. As MBAM will automatically
update itself after the install, you can press the OK button
to close that box and you will now be at the main program as shown below.
On the Scanner tab, make sure the the Perform
full scan option is selected and then click on the Scan
button to start scanning your computer for
Antivirus 2010 Security Centre
related files.
MBAM will now start scanning your computer for malware. This process can
take quite a while, so we suggest you go and do something else and periodically
check on the status of the scan. When MBAM is scanning it will look like the
image below.
When the scan is finished a message box will appear as shown in the image
below.
You should click on the OK button to close the message box and continue with
the
Antivirus 2010 Security Centre
removal process.
You will now be back at the main Scanner screen. At this point you should
click on the Show Results button.
A screen displaying all the malware that the program found will be shown
as seen in the image below. Please note that the infections found may be different
than what is shown in the image.
You should now click on the Remove Selected button to remove
all the listed malware. MBAM will now delete all of the files and registry
keys and add them to the programs quarantine. When removing the files, MBAM
may require a reboot in order to remove some of them. If it displays a message
stating that it needs to reboot, please allow it to do so. Once your computer
has rebooted, and you are logged in, please continue with the rest of the
steps.
When MBAM has finished removing the malware, it will open the scan log and
display it in Notepad. Review the log as desired, and then close the Notepad
window.
You can now exit the MBAM program.
As many rogues and other malware are installed through vulnerabilities found
in out-dated and insecure programs, it is strongly suggested that you use
Secunia PSI to scan for vulnerable programs on your computer. A tutorial on
how to use Secunia PSI to scan for vulnerable programs can be found here:
Your computer should now be free of the
Antivirus 2010 Security Centre
program. If your current anti-virus solution let this infection through,
you may want to consider purchasing the
PRO version of Malwarebytes' Anti-Malware to protect against these types
of threats in the future.
If you are still having problems with your computer after completing these instructions, then please follow the steps outlined in the topic linked below:
BleepingComputer.com can not be held responsible for problems that may occur by using this information. If you would like help with any of these fixes, you can ask for malware removal assistance in our Virus, Trojan, Spyware, and Malware Removal Logs forum.
Have a problem and would like to ask us for help? To learn how to ask your question Click Here!
Do you have popups or other malware infecting your computer? If so, Start Here!
Are you having trouble using this site? Then you should visit the New User Orientation Center!
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