Antispyware Soft is a rogue from the same family as Antivirus Soft and Antivirus Suite. This rogue is promoted through malware that will install the program on to your computer without your permission or knowledge. In fact, when the program is installed it will stay running in the background and perform no actions until some later date when it then starts to display its warnings and program screen. This program is also configured to start automatically when Windows loads, and once running, will scan your computer and state that your computer has numerous infections. If you try to remove any of these infections, though, the program will not allow it until you purchase the program. This is a scam, as the infections this program displays do not actually exist on your computer. Instead they are being showed to scare you into purchasing it.
While Antispyware Soft is running it will also block the majority of programs from running on your computer. When you attempt to run them, it will display a warning stating that the program is infected and then terminate it. The message you would see is:
Windows Security Alert
Application cannot be executed. The file cmd.exe is infected. Do you want to active your antivirus software now?
It blocks programs in order to protect itself from being removed.
While running it will also display fake security alerts stating that active infections have been found or that a remote computer is attacking yours. The text of these alerts are:
Windows Security alert
Windows reports that computer is infected. Antivirus software helps to protect your computer against viruses and other security threats. Click here for the scan you computer. Your system might be at risk now.
Antivirus software alert
Your computer is being attacked by an internet virus. It could be a password-stealing attack, a trojan - dropper or similar.
Attack from: IP Address, port 39096
Attacked Port: 30516
Last, but not least, the program will also configure your computer to use a proxy server for its Internet connection. This proxy server will not allow you connect to any sites, but will instead display a warning stating that the site is malicious and that you should purchase Antispyware Soft to protect yourself. All of these warnings and infections messages should be ignored as they are false and just being shown to scare you into purchasing the software.
Without a doubt, Antispyware Soft was created to scam you out of your money by trying to convince you that you are infected. It goes without saying that you should not purchase this software, and if you already have, you should contact your credit card company and dispute the charges. To remove Antispyware Soft and any associated malware, please follow the removal guide below.
Self Help Guide
Antispyware Soft Removal Steps
- Step 1: Print out instructions before we begin.
- Step 2: Reboot into Safe Mode with Networking
- Step 3: Remove proxy servers from installed web browsers.
- Step 4: Use Rkill to terminate suspicious programs.
- Step 5: Use Malwarebytes AntiMalware to clean infections.
- Step 6: Run Secunia PSI to find outdated and vulnerable programs.
This removal guide may appear overwhelming due to the amount of the steps and numerous programs that will be used. It was only written this way to provide clear, detailed, and easy to understand instructions that anyone can use to remove this infection for free. Before using this guide, we suggest that you read it once and download all necessary tools to your desktop. After doing so, please print this page as you may need to close your browser window or reboot your computer.
Reboot your computer into Safe Mode with Networking using the instructions for your version of Windows found in the following tutorial:
When following the steps in the above tutorial, select Safe Mode with Networking rather than just Safe Mode. When the computer reboots into Safe Mode with Networking make sure you login with the username you normally use. When you are at your Windows desktop, please continue with the rest of the steps.
This infection changes your Windows settings to use a proxy server that will not allow you to browse any pages on the Internet with Internet Explorer or update security software. Regardless of the web browser you use, for these instructions we will first need need to fix this problem so that we can download the utilities we need to remove this infection.
Please start Internet Explorer, and when the program is open, click on the Tools menu and then select Internet Options as shown in the image below.
You should now be in the Internet Options screen as shown in the image below.
Now click on the Connections tab as designated by the blue arrow above.
You will now be at the Connections tab as shown by the image below.
Now click on the Lan Settings button as designated by the blue arrow above.
You will now be at the Local Area Network (LAN) settings screen as shown by the image below.
Under the Proxy Server section, please uncheck the checkbox labeled Use a proxy server for your LAN. Then press the OK button to close this screen. Then press the OK button to close the Internet Options screen. Now that you have disabled the proxy server you will be able to browse the web again with Internet Explorer.
To terminate any programs that may interfere with the removal process we must first download the Rkill program. Rkill will search your computer for active malware infections and attempt to terminate them so that they wont interfere with the removal process. To do this, please download RKill to your desktop from the following link.
When at the download page, click on the Download Now button labeled iExplore.exe. When you are prompted where to save it, please save it on your desktop.
Once it is downloaded, double-click on the iExplore.exe icon in order to automatically attempt to stop any processes associated with Antispyware Soft and other malware. Please be patient while the program looks for various malware programs and ends them. When it has finished, the black window will automatically close and a log file will open. Please review the log file and then close so you can continue with the next step. If you have problems running RKill, you can download the other renamed versions of RKill from the rkill download page. All of the files are renamed copies of RKill, which you can try instead. Please note that the download page will open in a new browser window or tab.
Do not reboot your computer after running RKill as the malware programs will start again.
At this point you should download Malwarebytes Anti-Malware, or MBAM, to scan your computer for any any infections or adware that may be present. Please download Malwarebytes from the following location and save it to your desktop:
Once downloaded, close all programs and Windows on your computer, including this one.
Double-click on the icon on your desktop named mbam-setup-bc.1878-18.104.22.1684.exe. This will start the installation of MBAM onto your computer.
When the installation begins, keep following the prompts in order to continue with the installation process. Do not make any changes to default settings and when the program has finished installing, make sure you leave Launch Malwarebytes Anti-Malware checked. Then click on the Finish button. If MalwareBytes prompts you to reboot, please do not do so.
MBAM will now start and you will be at the main screen as shown below.
We now need to enable rootkit scanning to detect the largest amount of malware that is possible with MalwareBytes. To do this, click on the Settings section at the top of the MalwareBytes application and you wil be brought to the general settings section.
Now click on the Detection and Protection settings category on the left sidebar. You will now be shown the settings MalwareBytes will use when scanning your computer.
At this screen, please put a checkmark in the option labaled Scan for rootkits. If you do not see this option, please make sure you are using the latest version of MalwareBytes.
Now that you have enabled rootkit scanning, click on the Scan button to go to the scan screen.
Make sure Threat ScanStart Scan button. If there is an update available for Malwarebytes it will automatically download and install it before performing the scan.
MBAM will now start scanning your computer for malware. This process can take quite a while, so we suggest you do something else and periodically check on the status of the scan to see when it is finished.
When MBAM is finished scanning it will display a screen that displays any malware that it has detected. Please note that the infections found may be different than what is shown in the image below due to the guide being updated for newer versions of MBAM.
You should now click on the Remove Selected button to remove all the seleted malware. MBAM will now delete all of the files and registry keys and add them to the programs quarantine. When removing the files, MBAM may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot, please allow it to do so. Once your computer has rebooted, and you are logged in, please continue with the rest of the steps.
You can now exit the MBAM program.
If your computer is still in Safe Mode with Networking, you can reboot your computer back to normal mode. Once your computer is rebooted and you are back at the desktop, you can proceed with the rest of the instructions.
As many malware and unwanted programs are installed through vulnerabilities found in out-dated and insecure programs, it is strongly suggested that you use Secunia PSI to scan for vulnerable programs on your computer. A tutorial on how to use Secunia PSI to scan for vulnerable programs can be found here:
Your computer should now be free of the Antispyware Soft program. If your current security solution allowed this program on your computer, you may want to consider purchasing the full-featured version of Malwarebytes Anti-Malware to protect against these types of threats in the future.
If you are still having problems with your computer after completing these instructions, then please follow the steps outlined in the topic link ed below:
Purchase the full-featured version of Malwarebytes Anti-Malware, which includes real-time protection, scheduled scanning, and website filtering, to protect yourself against these types of threats in the future!