How to remove Pest-Patrol
Posted by Lawrence Abrams on May 28, 2008 @ 01:24 PM · Views: 5,473
What this infection does:
Pest-Patrol is a new rogue anti-spyware program from the
same family as XP-Shield.
When Pest-Patrol is installed on your computer, it will automatically scan it
and display a list of supposed infections on your computer that cannot be removed
unless you first purchase a license of the software. These infections, though,
are legitimate Windows files that should not be deleted, as doing so may cause
problems with the proper functionality of your computer. It is also important
to note that though this rogue has a similar name, it should not be confused
with the legitimate anti-malware program from Computer Associates called PestPatrol.
Pest-Patrol screen shot
For more screen shots of this infection click on the image above.
There are a total of 5 images you can view.
This guide will walk you through removing the Pest-Patrol program and any related
malware.
Threat Classification:
Advanced information:
View Pest-Patrol files.
View Pest-Patrol Registry Information.
Entries for this program found in the Add or Remove Programs control panel:
Pest-Patrol 2.1.0
Tools Needed for this fix:
Symptoms that may be in a HijackThis Log:
O2 - BHO: WarningBHO Class - {56FA7933-DC3E-403b-8D47-BB5E3F345A21} - C:\Program Files\Pest-Patrol\IEWarning.dll
O4 - HKLM\..\Run: [Pest-Patrol 2.1.0] "C:\Program Files\Pest-Patrol\Pest-Patrol.exe"
O4 - HKCU\..\Run: [Pest-Patrol] C:\Program Files\Pest-Patrol\Pest-Patrol.exe
Guide Updates:
05/28/08 - Initial guide creation.
Automated Removal Instructions for Pest-Patrol using Malwarebytes' Anti-Malware:
- Print out these instructions as we will need to close every window that
is open later in the fix.
- Download Malwarebytes' Anti-Malware, or MBAM, from the following location
and save it to your desktop:
Malwarebytes' Anti-Malware Download Link (Download page will open in a new window)
- Once downloaded, close all programs and Windows on your computer, including
this one.
- Double-click on the icon on your desktop named mbam-setup.exe.
This will start the installation of MBAM onto your computer.
- When the installation begins, keep following the prompts in order to continue
with the installation process. Do not make any changes to default settings
and when the program has finished installing, make sure you leave both the
Update Malwarebytes' Anti-Malware and Launch
Malwarebytes' Anti-Malware checked. Then click on the Finish
button.
- MBAM will now automatically start and you will see a message stating that
you should update the program before performing a scan. As MBAM will automatically
update itself after the install, you can press the OK button
to close that box and you will now be at the main program as shown below.
- On the Scanner tab, make sure the the Perform
full scan option is selected and then click on the Scan
button to start scanning your computer for
Pest-Patrol
related files.
- MBAM will now start scanning your computer for malware. This process can
take quite a while, so we suggest you go and do something else and periodically
check on the status of the scan. When MBAM is scanning it will look like the
image below.
- When the scan is finished a message box will appear as shown in the image
below.
You should click on the OK button to close the message box and continue with
the Pest-Patrol removal process.
- You will now be back at the main Scanner screen. At this point you should
click on the Show Results button.
- A screen displaying all the malware that the program found will be shown
as seen in the image below. Please note that the infections found may be different than what is shown in the image.
You should now click on the Remove Selected button to remove
all the listed malware. MBAM will now delete all of the files and registry
keys and add them to the programs quarantine. When removing the files, MBAM
may require a reboot in order to remove some of them. If it displays a message
stating that it needs to reboot, please allow it to do so. Once your computer
has rebooted, and you are logged in, please continue with the rest of the
steps.
- When MBAM has finished removing the malware, it will open the scan log and
display it in Notepad. Review the log as desired, and then close the Notepad
window.
- You can now exit the MBAM program.
Your computer should now be free of the Pest-Patrol program. If your current anti-virus solution let this infection through, you may want to consider purchasing the PRO version of Malwarebytes' Anti-Malware to protect against these types of threats in the future.
If you are still having problems with your computer after completing these instructions, then please follow the steps outlined in the topic linked below:
Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help
Associated Pest-Patrol Files:
c:\Program Files\Pest-Patrol
c:\Program Files\Pest-Patrol\IEWarning.dll
c:\Program Files\Pest-Patrol\Pest-Patrol.exe
c:\Program Files\Pest-Patrol\uninst.exe
c:\Documents and Settings\forensics\Desktop\Pest-Patrol 2.1.0.lnk
c:\Documents and Settings\forensics\Start Menu\Pest-Patrol 2.1.0.lnk
c:\Documents and Settings\forensics\Start Menu\Programs\Pest-Patrol 2.1.0
c:\Documents and Settings\forensics\Start Menu\Programs\Pest-Patrol 2.1.0\Pest-Patrol 2.1.0.lnk
c:\Documents and Settings\forensics\Application Data\Microsoft\Internet Explorer\Quick Launch\Pest-Patrol 2.1.0.lnk
Associated Pest-Patrol Windows Registry Information:
HKEY_CURRENT_USER\Software\Pest-Patrol
HKEY_CLASSES_ROOT\CLSID\{56FA7933-DC3E-403b-8D47-BB5E3F345A21}
HKEY_CLASSES_ROOT\CLSID\{8499C835-DEFD-267E-3DCE-D3832CC3F983}
HKEY_CLASSES_ROOT\Interface\{967A494A-6AEC-4555-9CAF-FA6EB00ACF91}
HKEY_CLASSES_ROOT\TypeLib\{A8954909-1F0F-41A5-A7FA-3B376D69E226}
HKEY_CLASSES_ROOT\IEWarning.WarningBHO
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\Pest-Patrol.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{56FA7933-DC3E-403b-8D47-BB5E3F345A21}
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Pest-Patrol
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run "Pest-Patrol"
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List "C:\Program Files\Pest-Patrol\Pest-Patrol.exe"
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