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How to remove DataHealer

By on March 27, 2008 @ 04:10 PM | Read 3,874 times.
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DataHealer is a rogue anti-spyware from the makers of SpySheriff. DataHealer is advertised through misleading website popups that attempt to look like anti-malware scans of your computer. When these fake scans are done they will state you are infected with a variety of malware. In reality, these are just advertisements and no program is actually scanning your computer. They show these fake scans in order to scare you into downloading and installing DataHealer. Once DataHealer is installed, it will automatically scan your computer and list a variety of found infections and security risks. All of these risks are either grossly exaggerated or wrong and are being shown in order to scare you into purchasing a license of the software so that you can remove them. This is obviously a scam and you should not purchase the software.

 

DataHealer Screenshot
DataHealer Screenshot

 

This guide will walk you through removing the DataHealer program.

 

Threat Classification:

 

Advanced information:

View DataHealer files.
View DataHealer Registry Information.

 

Entries for this program found in the Uninstall Programs control panel:

DataHealer

 

Tools Needed for this fix:

 

Symptoms that may be in a HijackThis Log:

O4 - HKCU\..\Run: [DataHealer] C:\Program Files\DataHealer\DataHealer.exe

 

Guide Updates:

03/27/08 - Initial guide creation.

 


Automated Removal Instructions for DataHealer using Malwarebytes Anti-Malware:

 

  1. Print out these instructions as we will need to close every window that is open later in the fix.

  2. Download Malwarebytes Anti-Malware, or MBAM, from the following location and save it to your desktop:

    Malwarebytes Anti-Malware Download Link (Download page will open in a new window)


  3. Once downloaded, close all programs and Windows on your computer, including this one.

  4. Double-click on the icon on your desktop named mbam-setup.exe. This will start the installation of MBAM onto your computer.

  5. When the installation begins, keep following the prompts in order to continue with the installation process. Do not make any changes to default settings and when the program has finished installing, make sure you leave both the Update Malwarebytes Anti-Malware and Launch Malwarebytes Anti-Malware checked. Then click on the Finish button.

  6. MBAM will now automatically start and you will see a message stating that you should update the program before performing a scan. As MBAM will automatically update itself after the install, you can press the OK button to close that box and you will now be at the main program as shown below.


    MalwareBytes Anti-Malware Screen

  7. On the Scanner tab, make sure the the Perform full scan option is selected and then click on the Scan button to start scanning your computer for DataHealer related files.

  8. MBAM will now start scanning your computer for malware. This process can take quite a while, so we suggest you go and do something else and periodically check on the status of the scan. When MBAM is scanning it will look like the image below.


    MalwareBytes Anti-Malware Scanning Screen

  9. When the scan is finished a message box will appear as shown in the image below.


    MalwareBytes Anti-Malware Scan Finished Screen

    You should click on the OK button to close the message box and continue with the Data Healer removal process.

  10. You will now be back at the main Scanner screen. At this point you should click on the Show Results button.

  11. A screen displaying all the malware that the program found will be shown as seen in the image below. Please note that the infections found may be different than what is shown in the image.


    MalwareBytes Scan Results


    You should now click on the Remove Selected button to remove all the listed malware. MBAM will now delete all of the files and registry keys and add them to the programs quarantine. When removing the files, MBAM may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot, please allow it to do so. Once your computer has rebooted, and you are logged in, please continue with the rest of the steps.

  12. When MBAM has finished removing the malware, it will open the scan log and display it in Notepad. Review the log as desired, and then close the Notepad window.

  13. You can now exit the MBAM program.

Your computer should now be free of the Data Healer program. If your current anti-virus solution let this infection through, you may want to consider purchasing the PRO version of Malwarebytes Anti-Malware to protect against these types of threats in the future.

If you are still having problems with your computer after completing these instructions, then please follow the steps outlined in the topic linked below:

Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help

 


 

Associated DataHealer Files:

c:\Program Files\DataHealer
c:\Program Files\DataHealer\DataHealer.exe
c:\Program Files\DataHealer\DataHealer.lic
c:\Program Files\DataHealer\DataHealer0.dh
c:\Program Files\DataHealer\DataHealer0.dll
c:\Program Files\DataHealer\DataHealer1.dh
c:\Program Files\DataHealer\DataHealer1.dll
c:\Program Files\DataHealer\DataHealer3.dll
c:\Program Files\DataHealer\Uninstall.exe
%UserProfile%\Desktop\DataHealer.lnk
%UserProfile%\Local Settings\Temp\Perflib_Perfdata_d4.dat
%UserProfile%\Start Menu\Programs\DataHealer
%UserProfile%\Start Menu\Programs\DataHealer\DataHealer.lnk
%UserProfile%\Start Menu\Programs\DataHealer\Uninstall.lnk

File Location Notes:

%UserProfile% refers to the current user's profile folder. By default, this is C:\Documents and Settings\<Current User> for Windows 2000/XP, C:\Users\<Current User> for Windows Vista/7/8, and c:\winnt\profiles\<Current User> for Windows NT.

 

Associated DataHealer Windows Registry Information:

HKEY_CLASSES_ROOT\.key
HKEY_CURRENT_USER\Software\DataHealer
HKEY_CURRENT_USER\Software\DataHealer\Scan
HKEY_CURRENT_USER\Software\DataHealer\Updates
HKEY_CURRENT_USER\Software\Install
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\DataHealer
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run "DataHealer"

 


 

This is a self-help guide. Use at your own risk.

BleepingComputer.com can not be held responsible for problems that may occur by using this information. If you would like help with any of these fixes, you can ask for malware removal assistance in our Virus, Trojan, Spyware, and Malware Removal Logs forum.

If you have any questions about this self-help guide then please post those questions in our Am I infected? What do I do? and someone will help you.


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