How to remove Anti-virus-1 (Removal Guide)
Posted by Grinler on February 18, 2009 @ 05:05 PM · Views: 44,311
What this programs does:
Anti-virus-1 is a new rogue anti-spyware program from the
same family as Antivirus
2010 and Antivirus
360. This program is promoted primarily through two methods. The first is
through the use of advertisements that pretend to be online anti-malware scanners.
These advertisements go through what appears to be a scan of your machine and
then when finished, state that your computer is infected and that you should
download Anti-virus-1 to protect yourself. Remember, though, that this is just
an advertisement and it has no way of knowing what is running on your computer.
The second method that is used to promote this rogue is through the use of Trojans.
When certain Trojans are installed on your computer they will display security
alerts stating that your computer is infected or that you have some other security
risk. When you click on these alerts, it will download and install Anti-virus-1
onto your computer.
Anti-virus-1 screen shot
For more screen shots of this infection click on the image above.
There are a total of 16 images you can view.
When Anti-virus-1 is installed it will configure itself to start automatically
when Windows starts. It will also modify your C:\Windows\System32\drivers\etc\hosts
file so that when you visit certain sites you will be go to a site under the
malware developer's control rather than the legitimate site you were expecting
to go to. This allows them to show you information that further promotes the
Anti-virus-1 program. When the program is started it will automatically scan
your computer and then display a list of infections that cannot be removed unless
you first purchase the program. The infections that it will show include Spyware.IEMonster.d,
Zlob.PornAdvertiser.ba, Spyware.IMMonitor, Infostealer.Banker.E, and Dialer.Xpehbam.biz_dialer
among many others. All of these infections do not actually exist on your computer,
but are only being shown to scam you into thinking that you have infections
on your computer.
While the program is running you will also see security alerts in the form
of a balloon appearing from the Windows taskbar. These alerts will have messages
like:
Spyware activity alert!
Spyware.IEMonster activity detected.
It is spyware that attempts to steal passwords from Internet Explorer, Mozilla
Firefox, Outlook and other programs, including logins and passwords from online
banking sessions, eBay, PayPal.
and
svchost.exe
Internal conflict alert.
Anti-virus-1 detected internal software
conflict. Some applicztion <sic>
tries to get access to system kernel (such behavior is typical to Spyware/Malware).
It may cause crash of your computer.
You may also encounter what appears to be a crash screen, or Blue Screen of
Death, that states SPYWARE.MONSTER.FX_WILD has been detected. Your computer
will then pretend to reboot and in the fake Windows boot screen you will see
the following message under the Windows logo:
Your Anti-virus-1 copy is unregistered.
Microsoft Security recommends you to activate your antivirus protection software.
When you see these fake taskbar alerts, blue screen crashes, and reboots, please
do not be alarmed as they are all fake. In fact the blue screen crash, and the
subsequent reboot, are just a screen saver run by the c:\Documents and
Settings\All Users\Application Data\AV1\svchost.exe file. In reality
your computer never crashed or rebooted.
Though Anti-virus-1 may look like a legitimate anti-malware program it is important
to remember that these programs are scripted to always show that you have infections.
This program, when run will always show you the same infections, the same alerts,
and the same warnings. It does this for one reason and only one reason. To scare
you into thinking you are infected and thus you purchase their software. Instead
of doing so, please use the free removal guide outlined below to remove Anti-virus-1
and the malware that was installed with it.
Threat Classification:
Advanced information:
View Anti-virus-1 files.
View Anti-virus-1 Registry Information.
Tools Needed for this fix:
Symptoms that may be in a HijackThis Log:
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O2 - BHO: QWProtectBHO - {70FEAD04-A7FD-4B89-B814-8A8251C90EF7} - C:\Documents and Settings\All Users\Application Data\AV1\QWProtect.dll
O4 - HKLM\..\Run: [Monitor calibration] C:\Documents and Settings\All Users\Application Data\AV1\AV1i.exe
Guide Updates:
02/18/08 - Initial guide creation.
Automated Removal Instructions for Anti-virus-1 using Malwarebytes' Anti-Malware:
- Print out these instructions as we will need to close every window that
is open later in the fix.
- Download Malwarebytes' Anti-Malware, or MBAM, from the following location
and save it to your desktop:
Malwarebytes' Anti-Malware Download Link
- Once downloaded, close all programs and Windows on your computer, including
this one.
- Double-click on the icon on your desktop named mbam-setup.exe.
This will start the installation of MBAM onto your computer.
- When the installation begins, keep following the prompts in order to continue
with the installation process. Do not make any changes to default settings
and when the program has finished installing, make sure you leave both the
Update Malwarebytes' Anti-Malware and Launch
Malwarebytes' Anti-Malware checked. Then click on the Finish
button.
- MBAM will now automatically start and you will see a message stating that
you should update the program before performing a scan. As MBAM will automatically
update itself after the install, you can press the OK button
to close that box and you will now be at the main program as shown below.
- On the Scanner tab, make sure the the Perform
quick scan option is selected and then click on the Scan
button to start scanning your computer for Anti-virus-1 related
files.
- MBAM will now start scanning your computer for malware. This process can
take quite a while, so we suggest you go and do something else and periodically
check on the status of the scan. When MBAM is scanning it will look like the
image below.
- When the scan is finished a message box will appear as shown in the image
below.
You should click on the OK button to close the message box and continue with
the Anti-virus-1 removal process.
- You will now be back at the main Scanner screen. At this point you should
click on the Show Results button.
- A screen displaying all the malware that the program found will be shown
as seen in the image below. Please note that the infections found may be different than what is shown in the image.
You should now click on the Remove Selected button to remove
all the listed malware. MBAM will now delete all of the files and registry
keys and add them to the programs quarantine. When removing the files, MBAM
may require a reboot in order to remove some of them. If it displays a message
stating that it needs to reboot, please allow it to do so. Once your computer
has rebooted, and you are logged in, please continue with the rest of the
steps.
- When MBAM has finished removing the malware, it will open the scan log and
display it in Notepad. Review the log as desired, and then close the Notepad
window.
- You can now exit the MBAM program.
Your computer should now be free of the Anti-virus-1 program. If your current anti-virus solution let this infection through, you may want to consider purchasing the PRO version of Malwarebytes' Anti-Malware to protect against these types of threats in the future.
If you are still having problems with your computer after completing these instructions, then please follow the steps outlined in the topic linked below:
Preparation Guide For Use Before Posting A Hijackthis Log
Associated Anti-virus-1 Files:
c:\Documents and Settings\All Users\Application Data\AV1
c:\Documents and Settings\All Users\Start Menu\Programs\Anti-virus-1
c:\Documents and Settings\All Users\Application Data\AV1\AV1.cab
c:\Documents and Settings\All Users\Application Data\AV1\av1.exe
c:\Documents and Settings\All Users\Application Data\AV1\AV1i.exe
c:\Documents and Settings\All Users\Application Data\AV1\AV1i2.exe
c:\Documents and Settings\All Users\Application Data\AV1\QWProtect.dll
c:\Documents and Settings\All Users\Application Data\AV1\svchost.exe
c:\Documents and Settings\All Users\Desktop\Anti-virus-1.lnk
c:\Documents and Settings\All Users\Start Menu\Programs\Anti-virus-1\Anti-virus-1.lnk
c:\Documents and Settings\All Users\Start Menu\Programs\Anti-virus-1\Uninstall.lnk
Associated Anti-virus-1 Windows Registry Information:
HKEY_CURRENT_USER\Software\AV1
HKEY_CURRENT_USER\Software\AV1\AV1\{F275E931-AFEC-4f70-B0D4-CC2731B945E0}
HKEY_CLASSES_ROOT\AppID\{29256442-2C14-48CA-B756-3EE0F8BDC774}
HKEY_CLASSES_ROOT\AppID\QWProtect.DLL
HKEY_CLASSES_ROOT\CLSID\{70FEAD04-A7FD-4B89-B814-8A8251C90EF7}
HKEY_CLASSES_ROOT\Interface\{051C9A06-FB08-486F-B09B-8B33B261637D}
HKEY_CLASSES_ROOT\QWProtect.QWProtectBHO
HKEY_CLASSES_ROOT\TypeLib\{512E801E-2F02-4ADE-ACAA-58F08A22B2F8}
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{70FEAD04-A7FD-4B89-B814-8A8251C90EF7}
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run "Monitor calibration"