How to remove Your Web Safe, Registry Sentinel, and Web Sentinel

Posted by Grinler on July 11, 2008 @ 01:07 PM · Views: 1,398

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What this programs does:

Your Web Safe is the name of a group of rogue anti-spyware programs called The Registry Sentinel and The Web Sentinel that uses extremely aggressive tactics to have you purchase their software. When infected with this malware, your computer will typically have the Locker.exe, or TROJ_RANSOM.B, file installed. Utilizing Locker.exe, Your Web Safe will display a purchase screen that cannot be closed unless you first purchase the software. It does this by disabling the standard keyboard combinations that you would use to end a program such as Ctrl+Alt+Delete, Alt+F4, Alt+Tab, etc. The good news, though, is that because these screens are run in Internet Explorer you can press the Ctrl+N keyboard combination to open a new Internet Explorer window where you can then start your favorite antivirus program to scan and clean your computer. We have included screen shots of these ransom screens below.

As for the rogue anti-spyware programs bundled with Your Web Safe, they are what you would expect from these types of programs. The Registry Sentinel is a rogue Windows Registry cleaning product, that when run, will display a variety of false results. The Web Sentinel pretends to protect you from malicious sites and downloads, though I honestly did not see it do a single thing. Both of these programs, though, are designed to scare you with misleading results, which can only be removed if you first purchase the software.

The Registry Sentinel screen shot
For more screen shots of this infection click on the image above.
There are a total of 5 images you can view.

This guide will walk you through removing the YourWebSafe, The Registry Sentinel, The Web Sentinel programs, and any associated malware for free.

Threat Classification:

• Information on Rogue Programs
• Trojan Horses

Advanced information:

View Your Web Safe files.
View Your Web Safe Registry Information.

Add/Remove Programs control panel entry:

The Registry Sentinel
The Web The Web Sentinel

Tools Needed for this fix:

• Malwarebytes' Anti-Malware

Symptoms that may be in a HijackThis Log:

O2 - BHO: (no name) - {D032570A-5F63-4812-A094-87D007C23012} - C:\WINDOWS\IEBHO.dll
O4 - HKLM\..\Run: [License] locker.exe
O4 - HKLM\..\Run: [The Web Sentinel] C:\Program Files\The Web Sentinel\The Web Sentinel.exe
O4 - HKLM\..\Run: [The Registry Sentinel] C:\Program Files\The Registry Sentinel\The Registry Sentinel.exe

Guide Updates:

07/11/08 - Initial guide creation.

Automated Removal Instructions for Your Web Safe using Malwarebytes' Anti-Malware:

1. Print out these instructions as we will need to close every window that is open later in the fix.
   
   
2. Download Malwarebytes' Anti-Malware, or MBAM, from the following location and save it to your desktop:
   
   Malwarebytes' Anti-Malware Download Link
   
   


3. Once downloaded, close all programs and Windows on your computer, including this one.
   
   
4. Double-click on the icon on your desktop named Download_mbam-setup.exe. This will start the installation of MBAM onto your computer.
   
   
5. When the installation begins, keep following the prompts in order to continue with the installation process. Do not make any changes to default settings and when the program has finished installing, make sure you leave both the Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware checked. Then click on the Finish button.
   
   
6. MBAM will now automatically start and you will see a message stating that you should update the program before performing a scan. As MBAM will automatically update itself after the install, you can press the OK button to close that box and you will now be at the main program as shown below.
   
   
   
   
   
   
   
7. On the Scanner tab, make sure the the Perform quick scan option is selected and then click on the Scan button to start scanning your computer for Your Web Safe related files.
   
   
8. MBAM will now start scanning your computer for malware. This process can take quite a while, so we suggest you go and do something else and periodically check on the status of the scan. When MBAM is scanning it will look like the image below.
   
   
   
   
   
   
   
9. When the scan is finished a message box will appear as shown in the image below.
   
   
   
   
   
   
   You should click on the OK button to close the message box and continue with the YourWebSafe removal process.
   
   
10. You will now be back at the main Scanner screen. At this point you should click on the Show Results button.
    
    
11. A screen displaying all the malware that the program found will be shown as seen in the image below.
    
    
    
    
    
    
    
    You should now click on the Remove Selected button to remove all the listed malware. MBAM will now delete all of the files and registry keys and add them to the programs quarantine.
    
    
12. When MBAM has finished removing the malware, it will open the scan log and display it in Notepad. Review the log as desired, and then close the Notepad window.
    
    
13. You can now exit the MBAM program.
    

Your computer should now be free of the YourWebSafe program. If your current anti-virus solution let this infection through, you may want to consider purchasing the PRO version of Malwarebytes' Anti-Malware to protect against these types of threats in the future.

If you are still having problems with your computer after completing these instructions, then please follow the steps outlined in the topic linked below:

Preparation Guide For Use Before Posting A Hijackthis Log

Associated Your Web Safe Files:

c:\Program Files\The Registry Sentinel
c:\Program Files\The Registry Sentinel\rnf456
c:\Program Files\The Registry Sentinel\The Registry Sentinel.exe
c:\Program Files\The Registry Sentinel\UninstallCleanReg.exe
c:\Program Files\The Web Sentinel
c:\Program Files\The Web Sentinel\licence.txt
c:\Program Files\The Web Sentinel\The Web Sentinel.exe
c:\Program Files\The Web Sentinel\UninstallSentinel.exe
%UserProfile%\Desktop\The Registry Sentinel.lnk
%UserProfile%\Desktop\The Web Sentinel.lnk
%UserProfile%\Start Menu\Programs\The Registry Sentinel
%UserProfile%\Start Menu\Programs\The Registry Sentinel\The Registry Sentinel.lnk
%UserProfile%\Start Menu\Programs\The Registry Sentinel\UninstallCleanReg.lnk
%UserProfile%\Start Menu\Programs\The Web Sentinel
%UserProfile%\Start Menu\Programs\The Web Sentinel\The Web Sentinel.lnk
%UserProfile%\Start Menu\Programs\The Web Sentinel\UninstallSentinel.lnk
c:\WINDOWS\AttentionEX.html
c:\WINDOWS\BadUrl.txt
c:\WINDOWS\delete.jpg
c:\WINDOWS\delete1.jpg
c:\WINDOWS\IEBHO.dll
c:\WINDOWS\locked.ico
c:\WINDOWS\opened.ico
c:\WINDOWS\paths.jpg
c:\WINDOWS\prgrsbar.gif
c:\WINDOWS\pskill.exe
c:\WINDOWS\refs.jpg
c:\WINDOWS\Sentinel1.jpg
c:\WINDOWS\Sentinel2.jpg
c:\WINDOWS\Sentinel3.jpg
c:\WINDOWS\Sentinel4.jpg
c:\WINDOWS\setts.jpg
c:\WINDOWS\setupc.exe
c:\WINDOWS\setups.exe
c:\WINDOWS\stores.jpg
c:\WINDOWS\uid.tmp
c:\WINDOWS\vals.jpg
c:\WINDOWS\www.jpg
C:\Windows\locker.exe

Associated Your Web Safe Windows Registry Information:

HKEY_CLASSES_ROOT\CLSID\{D032570A-5F63-4812-A094-87D007C23012}
HKEY_CLASSES_ROOT\IEBHO.TIEAdvBHO
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\clean registry
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Sentinel
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\The Registry Sentinel.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\The Web The Web Sentinel.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D032570A-5F63-4812-A094-87D007C23012}
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\The Registry Sentinel
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\The Web The Web Sentinel
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run "The Registry Sentinel"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run "The Web Sentinel"