Photoshop Question

Photoshop Question freezing

#1 flopadop

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Posted 29 June 2007 - 03:28 AM

Hi,
Just wandering if anyone can help me with Photoshop CS2, I have been using this program for over 6 months. I havent had any trouble till now, I can't get in, it freezes every time I try to open it. I have done a disk cleanup, deleted cookies and defragmented. And still cannot get in, going quite bananas..... Does anyone have any ideas???
Thank you for your time...
:thumbsup:

#2 Bear

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Posted 29 June 2007 - 03:54 AM

I'm not a PhotoShop user so all I can offer you is the link to their support site.

PhotoShop Support

This post has been edited by Bear: 29 June 2007 - 03:55 AM

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#3 alumbagh

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Posted 29 June 2007 - 06:16 AM

One way to cure a lot of problems in Photoshop is to trash your prfrences folder and then recreate it.
May help.

#4 JoshT

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Posted 01 July 2007 - 02:04 PM

Are you running any other programs while trying to open CS2? I use PS 7.0, and before I Upped my ram, it took about four minutes for it to load. Is your computer older?

-JoshT

#5 stevealmighty

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Posted 02 July 2007 - 05:11 PM

flopadop, on Jun 29 2007, 03:28 AM, said:

Have you installed something recently, or have you changed drive letters on a HDD? I've had this issue and it was caused by me changing drive letters on one of my hdd's that I had set up for PS to use as a scratch disk. Trashing your preferences like alumbagh said would be the easiest place, and best place to start. Start up PS like normal-then as quick as you can hold down ctrl+alt+shift (Control + Alt + Shift) and hold them until you get a pop up window asking if you're sure you want to delete the photoshop settings-click yes. Hold down the ctrl+alt+shift as quick as you can after you start photoshop (start it by double clicking a shortcut on your desktop then immediately press ctrl+alt+shift and hold until you get that pop up).

Hope this helps! :thumbsup:

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