BleepingComputer.com: Phillips Dvd+rw 8801 16x

First of all Thank you for this site I have had one problem solved and its a real blessing. I lost my Dvd/cd drive i have a 1 year old dell deminison e310 xp. i went to the device manager and uninstalled, updated and did everything i could but i get a little (I) next to the drive in the manager and it tells me I may have corructed files code 39. I thought i would be able to just find another driver at Dell, phillips or microsoft and just download a new driver, but it has been diffucult to find i found a help page at microsoft and it explains two methods 1 is to uninstall all my audio/video media and the other option is to change the registry YIKES ! do you have any recommendtations?

Thanks
Mike

By uninstalling the drive and cycling the power on and off and reinstalling the drive the hardware wizard should recognize it as "found new hardware" and look for an appropriate driver/s for it.

dc3, on May 17 2007, 09:44 AM, said:

Thank you so much for your help, however I've tried that serveral times the add hardware box come up with a message
WINDOWS CANNOT LOAD DRIVER CORRUCPTED OR MISSING CODE 39. Any other sugguestions?

thanks
Mandal.

HERE'S a list of drivers/firmware updates for your series computer right from Dell. There's a few things that list "CD Drive" that you might want to try.

Oh, if your computer is still under warranty then you can call Dell and they should help you. If it's out of warranty, then that's a last thing you want to do because they'll charge you an arm and a leg for over the phone tech support!

Lemme do some searching for some drivers for you.....


EDIT: What program are you using to burn info to the drive with?

This post has been edited by stevealmighty: 18 May 2007 - 08:58 AM

stevealmighty, on May 18 2007, 08:42 AM, said:

I have Roxio but I mainly just use windows media and I think I've used the DLA feature. Thanks so much

Mike.

Try uninstalling everything that deals with sonic (specially the DLA feature), restart your computer, then go into Add and Remove programs and uninstall your DVD drive. Restart your computer again, and windows should re-install the DVD drive. I've read where the DLA feature has caused the same issues that you're having, but also read where that it's hit or miss with uninstalling sonic and DLA will fix it or not. Let's hope it works for you. Be sure that you have sonic on a CD some place so that you can re-install it if you need/want to (or that you can download it from someplace).

Let me know how this works for you.

stevealmighty, on May 18 2007, 10:55 PM, said:

Thanks so much. This morning I went to the dell site and just took a shot at 1 of the drivers and it worked
I should have know a guy from upstate NY would have the answer I was born in Dunkirk NY.

thanks
Mike.

Glad to hear you've got this solved!