 Help! Plextor Dvd Burner + Nero 7 + Windows Xp Pro |
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 May 13 2007, 07:36 PM
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New Member  Group: Members Posts: 14 Joined: 17-July 06 Member No.: 76,680  |
Recently I had gotten yet another virus on my computer that wiped out my Windows XP Home Edition operating system. I couldn't find a copy of the Windows XP Home Edition, but had the Windows XP Professional Edition and I loaded this onto my computer in addition to all the other programs that I had to put back on my computer. One of those programs was Nero 7. But when I reloaded the Nero 7 and went to burn a DVD video, my DVD burner would not recognize the DVD+ R disc that I was using (it kept on asking me to put in a blank DVD, but even when I kept changing to another blank DVD disc, it still said the same thing). Then I tried to burn a CD and the same thing happened - Nero kept on asking me to put in a blank CD. So basically, the program does not recognize that there is a blank DVD or CD in the burner. Does anyone know how to fix this problem? I've never seen this problem before the wipe-out. I have a Plextor PX- 740 UF external DVD+/-RW drive - when I looked online, their website says that I do not need to install any software for this hardware - it's connected to my computer with a power supply and USB port. I've updated with all the current firmware for this DVD drive. I've even downgraded to Nero 6.6, but the same problem occurs. The DVD burner will not burn anything. I'll be truly grateful for any help and advice! I'm a newbie with computers and programming, etc. so I'd really really appreciate any step by step instructions. Thank you so much in advance for anyone who can help me!  
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May 14 2007, 05:17 AM
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 Hardware Guru Group: BC Advisor Posts: 1,812 Joined: 25-January 07 From: Tiffin, Ohio Member No.: 108,353 |
Is windows Pro up to date.. I use Nero 6.6 with an internal liteon and no problems
-------------------- ~Chad~ Biostar P4M900-M4, Celeron 2.7GHZ OCD 2.95, 2GB patriot DDR2 667 CL3, 60,20 GB IDE HDD, Windows XP Professional SP2, SAS, MBAM, MCAFEE STINGER, Zonealarm, Linksys Router, and Palm TX HandHeld. Sys 2 (FAH Machine) Athlon 650, 768 mb Pc133, Windows XP SP2 |
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May 14 2007, 06:08 PM
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New Member Group: Members Posts: 14 Joined: 17-July 06 Member No.: 76,680 |
Hi - I have the SP2 pack & just went on Windows website and have installed updates. Should be up to date now. But Nero 7 Ultra Edition will still not burn CD's or DVD's? HELP!!
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May 14 2007, 06:23 PM
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#4
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Hardware Guru Group: BC Advisor Posts: 1,812 Joined: 25-January 07 From: Tiffin, Ohio Member No.: 108,353 |
Have you tried reinstalling nero, and have you tried any other burning software to make sure its not a drive issue.. There are free ones listed in our software list http://www.bleepingcomputer.com/forums/topic3616.html under Cd / DVD. Or you can drag and drop in windows
-------------------- ~Chad~ Biostar P4M900-M4, Celeron 2.7GHZ OCD 2.95, 2GB patriot DDR2 667 CL3, 60,20 GB IDE HDD, Windows XP Professional SP2, SAS, MBAM, MCAFEE STINGER, Zonealarm, Linksys Router, and Palm TX HandHeld. Sys 2 (FAH Machine) Athlon 650, 768 mb Pc133, Windows XP SP2 |
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May 14 2007, 09:59 PM
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New Member Group: Members Posts: 14 Joined: 17-July 06 Member No.: 76,680 |
Hi - I just found out from the Plextor customer service that my issue is not my hardware, but instead it's that I have a software issue on my computer. I would like to reboot/reset my Compaq Presario S4100NX to it's original form - it was pre-loaded with all software, purchased from Circuit City. When I called Compaq's customer service, the rep told me that all my pre-loaded software is on my hard drive and I just had to go through a series of easy commands to "reset/reboot" it, but he would not tell me how to do this without a hefty charge since my computer is pretty old and the warranty is long expired.
Do you know how I can "reset/reboot" my computer to how I had bought it originally? I don't care that my programs/files will be wiped out since I have a back-up of everything. Thanks so much for your help!!! |
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May 15 2007, 03:43 PM
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Hardware Guru Group: BC Advisor Posts: 1,812 Joined: 25-January 07 From: Tiffin, Ohio Member No.: 108,353 |
You should be able to reboot with F8 and go into the recovery mode.. (I may be wrong) You don't have your recovery cd?
-------------------- ~Chad~ Biostar P4M900-M4, Celeron 2.7GHZ OCD 2.95, 2GB patriot DDR2 667 CL3, 60,20 GB IDE HDD, Windows XP Professional SP2, SAS, MBAM, MCAFEE STINGER, Zonealarm, Linksys Router, and Palm TX HandHeld. Sys 2 (FAH Machine) Athlon 650, 768 mb Pc133, Windows XP SP2 |
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May 16 2007, 08:08 AM
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 Still visually handicapped, new avatar :0) Group: Moderator Posts: 14,703 Joined: 2-October 05 From: Southeastern CT, USA Member No.: 35,824 |
With some HP's and Compaq's you'll press F11 while booting to access the recovery function. You may also be able to access it in the All Programs menu if you can get into Windows.
There'll be instructions in the owner's manual on how to do this also - if you don't have it here's a link: http://h10025.www1.hp.com/ewfrf/wc/manualC...mp;lang=en& The procedure is on page 6-5 and 6-6 of the manual. -------------------- - John
**If you need a more detailed explanation, please ask for it. I have the Knack. ** |
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May 20 2007, 06:48 PM
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#8
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New Member Group: Members Posts: 14 Joined: 17-July 06 Member No.: 76,680 |
Thanks everyone for all your help! I just ordered the recovery CD's from HP. When they arrive I should be able to reset my computer back to its original form.
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