BleepingComputer.com: Avg Free And Outlook Probs

hi.i installed avg free on a friends pc an they had probs accessing their msgs in their inbox in outlook.is there a way to configure this as i am not that well up on avg or outlook!

cheers chris

AVG shouldn't cause this sort of problem normally - was anything else changed at the same time?
Have you tried uninstalling AVG to see if that fixes it?
What sort of email account are they checking (POP3, Hotmail, IMAP, etc)?
Is this Outlook or Outlook Express?

uninstalling avg sorted the proble but has left the laptop without an av for now.
its outlook express with pop3 they are using a other than that im stumped.is it worth trying avast?
cheers chris

YES!!! Try Avast - it's gotta have an A/V for safety! I'd also double check the POP3 settings in OE to ensure that they haven't been corrupted.

hi.there not going online at the mo anyway till i sorted this out but they havent been using an av for 2 yrs now.some people eh?!!

cheers

My first thought here is what are you using for a firewall? AVG by itself doesn't usually have this kind of problem.

Is this blocking all messages or just a specific type?

There are a couple of things that you can do, one would be to disable the e-mail scans, and the other would be to go into the properties of the e-mail scanner and disable the heuristic analysis.

Just a thought - was this the AVG Free antivirus - or was it the AVG Antispyware? I could see where the antispyware could conceivably do this - but not the antivirus.