BleepingComputer.com: Help! Access Denied When Using Msconfig

When I uncheck items in startup tab (msconfig) it says "An Access Denied error was returned while attempting to change a service. You may need to log on using an administrator account to make the specified changes." After clicking ok it tells me to restart for changes to take effect. It does this every time I turn my computer on (or restart it). I only have one account and its the one I created when I set up my computer. It's the computer administrator account. Why is this happening and how can I fix it?

Dunno why it is happening, but you might try seeing if Windows will allow you to create a new user account with Administrator privileges. If this is allowed you might be able to make your needed changes using the new account.

try going into safe mode f8 key it is an admin account

MSConfig.exe is a troubleshooting utility used to diagnose system configuration issues. Although it works as a basic startup manager which allows you to enable/disable auto-start programs, msconfig should not be used routinely to disable startup programs. Further, msconfig does not allow you to completely remove an entry from the list. You should not use msconfig to disable startup applications related to a running service. Doing so alters the registry and there are services that are essential for hardware and booting. When you uncheck a service in msconfig, you completely disable it. If you uncheck the wrong one, you may not be able to start your computer. You should only disable services using Control Panel > Administrative Tools > Services.

A better alternative is to use a startup manager like Startup Control Panel, Autoruns or Starter by CodeStuff.

I tried using safe mode logged in as admin and it gave me the same error. The items I'm unchecking are:

egames1 (a game)
media detect (corel photo album 6, which I don't use)
WIN Clean (DELL/WINCLEAN.exe)
DVD Launcher (Program files/Cyberlink/PowerDVD/DVDlauncher.exe)
ehtray
GoogleDesktop
mimboot (music match, always tries to access internet as soon as I turn on computer)
NVmctray
qttask (quicktime)
jusched
UbdReg

I don't see these listed in Administrative Tools- Services so I can't disable them there. I've removed a few items from startup before and it has never given me this error. Would disabling any of these be causing the error? When I turn the computer back on the screen that tells you changes have been made using msconfig pops up. All of the boxes that I unchecked are still unchecked, but when I hit ok, it still gives the access denied error. I hit ok on that screen and it prompts me to restart my computer. It does this every time I startup.

Are you using an HP Printer? I have read that a security update for the HP PSC 1410 printer software can result in this issue. PML Security Update (pmsvptch.exe v1.0) released on 11/07/06 from HP's website causes a service "PML Driver HPZ12" to start in services.msc which would interfere with the rights/privileges.

No, I have a Canon printer and I've never updated the software for it.

Other possible causes listed here.

Let's try an "end run" around msconfig. Try this free utility to stop these things from loading: http://www.mlin.net/StartupCPL.shtml

It'll place an applet in your Control Panel that's named "Startup" - just double click on it to launch it.

Then just locate these programs in the Startup CPL program after you install it and remove the checkmarks from next to them (DON'T delete them just yet). Then reboot and see if it worked.

Just FYI, It is now Mar 18, of 2009 and the same problem is still arround.
I am now using sp3 of xp.
I can not uncheck in msconfig in the startup tab.
Auto run will work.
So did regedit, but I do not suggest you use regedit as this can get you in hot warter.
Although I have the problem my son does not?
I am not using a NEW HP ( I hve a H P L J 4L) but I am going to look at the HP driver updates next.

There is a chance that the issue is virus.

have you tried to run Dial A fix

you will have the option to remove the restriction on the computer

(Possible that MSCONFIG was disable by the virus)

http://wiki.lunarsoft.net/wiki/Dial-a-fix#...2C_and_articles

then run Malwarebytes or go to safety.live.com


hope this help..

Tom B of Lynbrook, on Mar 18 2009, 05:47 PM, said:

Today 3-31-09 I found out that my son also has the problem, (Can not un-check in Msconfig), he just did not know it.
He found a quick program to fix it but did not test it yet.
Tom

Bouken Red, on Mar 18 2009, 11:53 PM, said:

Ok I will check it out when I get done with my taxes... LOL Thanks Tom PS see my other note about my son has the bug too.