 Ccapp.exe / Help Please! Very Frustrating |
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 Apr 29 2007, 09:25 AM
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New Member  Group: Members Posts: 9 Joined: 22-March 07 Member No.: 119,268  |
Firefox will stop responding, sometimes I can't shutdown or restart, most times I just have to do a hard reboot. I'm not sure if Norton ccApp is the problem but I sure could use some suggestions. Someone suggested I take a look at the Registry, but I'm not skilled enough for that task. Moderator Edit: Moved topic to more appropriate forum. ~ Animal This post has been edited by Animal: Apr 30 2007, 09:54 PM |
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Apr 29 2007, 10:09 AM
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 Computer Masochist Group: Moderator Posts: 8,966 Joined: 27-January 07 From: Cleveland, Ohio Member No.: 108,618 |
Are you still using Norton? Here's their tool to fix it. Choose your version
Norton support Mark -------------------- Mark
 why won't my laptop work? Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around Avatar by Handplane |
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Apr 29 2007, 10:26 AM
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New Member Group: Members Posts: 9 Joined: 22-March 07 Member No.: 119,268 |
I located that fix previously, but it does not say it covers Norton Internet 2007 which is what I have.
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Apr 29 2007, 11:14 AM
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Computer Masochist Group: Moderator Posts: 8,966 Joined: 27-January 07 From: Cleveland, Ohio Member No.: 108,618 |
Give it a try. you're not going to hurt anything. It's just settings in the program. If 2007 does'nt have them you won't see them. If you're that worried, print out the instructions so you can retrace your steps to set it back. I'd try the second link first. A nice tool to clean all of your temp files is ATFCleaner
Mark This post has been edited by garmanma: Apr 29 2007, 11:15 AM -------------------- Mark
why won't my laptop work? Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around Avatar by Handplane |
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Apr 29 2007, 05:49 PM
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 Still visually handicapped, new avatar :0) Group: Moderator Posts: 14,697 Joined: 2-October 05 From: Southeastern CT, USA Member No.: 35,824 |
The easiest fix for Norton issues is to uninstall it and then reinstall it. That'll usually fix any problems that you run into (all too often with the Norton products IMO).
-------------------- - John
**If you need a more detailed explanation, please ask for it. I have the Knack. ** |
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Apr 30 2007, 06:28 PM
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#6
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Member Group: Members Posts: 17 Joined: 16-April 07 Member No.: 125,052 |
The easiest fix, is to get rid of that Norton crap and get your money back! That's what I did. I bought Norton 2007, and then my problems began. ccApp errors, etc. Then my machine picked up a slew of viruses that good 'ole Norton was supposed to protect me from. As a result of those viruses I discovered this site.
Best advice is get rid of it. You can search the net and find countless complaints with Norton. I should have consulted CNET before I bought it, then I would have known ahead of time. I typically use CNET before buying hardware or consumer electronics, but I just never thought about checking for reviews of software there. Check on CNET to see what users have to say about whatever anti virus program you might choose besides Norton. There are lots of reviews from novices and those in the know, it's helpful to read what they had to say. Norton was really easy to get my money back from as well. J-U-N-K! |
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Apr 30 2007, 06:56 PM
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#7
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Still visually handicapped, new avatar :0) Group: Moderator Posts: 14,697 Joined: 2-October 05 From: Southeastern CT, USA Member No.: 35,824 |
As much as I hate Norton - it's a good program designed for a specific purpose. It's designed to make all the decisions for you - and the cost of this is an (IMO) unnecessary degree of complexity in the program.
Unfortunately, because of this complexity, it doesn't react well to change that it doesn't expect - and consequently it'll give you problems. And, at best, it'll just take up a large amount of resources that you could otherwise be using. -------------------- - John
**If you need a more detailed explanation, please ask for it. I have the Knack. ** |
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Apr 30 2007, 09:40 PM
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 New Member Group: Members Posts: 14 Joined: 7-April 07 Member No.: 122,899 |
As stated at the Norton Web site, my problem was the program attempts to scan the floppy drive at shut down. Like most I don't have a floppy connected, after I unchecked that option the issue stopped for me
-------------------- I like my Dell Latitude w/ XP PRO but I love my Duramax
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May 1 2007, 02:15 AM
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 Member Group: Members Posts: 86 Joined: 10-March 07 From: Australia Member No.: 116,663 |
QUOTE(sail-on @ Apr 29 2007, 10:25 PM)  ... I'm not sure if Norton ccApp is the problem but I sure could use some suggestions.... As a suggestion... take it from a long, long time user of Norton Internet Security.... get rid of it completely! Go with the free alternatives for firewall, antivirus and malware. Your machine will perform better if you do and you will be better off in the wallet too. Cheers... |
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May 1 2007, 02:19 AM
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#10
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Forum Addict Group: BC Advisor Posts: 2,609 Joined: 6-November 05 From: Avondale, Arizona USA Member No.: 39,726 |
QUOTE The easiest fix for Norton issues is to uninstall it and then reinstall it. That'll usually fix any problems that you run into (all too often with the Norton products IMO). I agree with USAMA. However, if this is the trial version, get rid of it. there are lots of free security software available. here is a great list: http://www.bleepingcomputer.com/forums/topic3616.html -------------------- The name says it all -- 59 and holding permanently
**WARNING** Links I provide might cause brain damage |
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