Help
My father recently purchased a new HP PAVILION A1710N with Vista Home Premium on it. He came home after a long weekend, which he left his computer on, to find BSOD with this error: System Checksum does not equal computer checksum. the unit is not rebooting just displays this message and will not start up windows.
He didn't get any discs with the new cpu and he didn't create the system disks that it urged him to do after he began to use it.
I've tried to search for this same error and have been able to find any solutions. We'd appreciated anyones assistance.
thanks,
Jamie
Page 1 of 1
Vista Checksum Error
Back to top
#2
- Computer Masochist
-
- Group: Staff Emeritus
- Posts: 27,809
- Joined: 27-January 07
- Location:Cleveland, Ohio
Posted 26 April 2007 - 05:18 PM
He could try accessing the BIOS and restore system to default settings. If this is new and under warranty, I'd be contacting HP
Mark
Mark
Mark
why won't my laptop work?
Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter
why won't my laptop work?
Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter
#3
- Still visually handicapped, new avatar (a camel) :0)
-
- Group: Members
- Posts: 16,690
- Joined: 02-October 05
- Gender:Male
- Location:Southeastern CT, USA
Posted 27 April 2007 - 06:10 AM
Here's the 2 "checksum" errors that I was able to locate:
0x0000008B: MBR_CHECKSUM_MISMATCH: http://www.osronline.com/ddkx/ddtools/bccodes_6hev.htm
0xC0000221: STATUS_IMAGE_CHECKSUM_MISMATCH: http://aumha.org/a/stop.php#0x221
The first one is usually indicative of a virus infection, the second is usually a software issue.
Have you tried a system recovery by pressing F11 when the system first starts to boot? There "should" be a prompt on the screen for when to press F11, but I've seen several HP's without it recently.
Have you tried to get into Safe Mode by pressing F8 just before Windows starts to load (if possible with the BSOD).
Other options are to borrow a system restore disk from another, similar computer to see if it'll work - or purchasing one from HP. It'll be about $16 (US) from this HP link: https://warp2.external.hp.com/driver/dr_cou...ng=en&cc=us
0x0000008B: MBR_CHECKSUM_MISMATCH: http://www.osronline.com/ddkx/ddtools/bccodes_6hev.htm
0xC0000221: STATUS_IMAGE_CHECKSUM_MISMATCH: http://aumha.org/a/stop.php#0x221
The first one is usually indicative of a virus infection, the second is usually a software issue.
Have you tried a system recovery by pressing F11 when the system first starts to boot? There "should" be a prompt on the screen for when to press F11, but I've seen several HP's without it recently.
Have you tried to get into Safe Mode by pressing F8 just before Windows starts to load (if possible with the BSOD).
Other options are to borrow a system restore disk from another, similar computer to see if it'll work - or purchasing one from HP. It'll be about $16 (US) from this HP link: https://warp2.external.hp.com/driver/dr_cou...ng=en&cc=us
- John
**If you need a more detailed explanation, please ask for it. I have the Knack. **
**If you need a more detailed explanation, please ask for it. I have the Knack. **
Share this topic:
Page 1 of 1