BleepingComputer.com: Installation Help

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Installation Help Having Trouble Installing Vista Home Premium

#1 notsonormal

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Posted 18 April 2007 - 11:01 AM

Hi, I just recieved my free Vista upgrade today. I have a laptop which is an Acer Aspire 5610 series. I've done the Acer Upgrade Wizard which deleted all the Acer programmes and ran through all the system requirements then I loaded the Vista setup and I downloaded Upgrade advisor and that said everything was fine. I then continued to Install Vista. It all went fine untill the last step (I can't remember what it was something like completing upgrade) I saw it up to around 50% and then my laptop resarted and it had to reinstall XP. I repeated the install and the same happened.

Does anyone have any idea what is wrong?

Thank-you

#2 need TOS

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Posted 18 April 2007 - 01:06 PM

Is your laptop still under waranty? If so give the company a call with your problem. It could just be that it might need to be configured or replaced.

-Steve

Forgiveness is forgetting about a past that could have been

#3 notsonormal

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Posted 18 April 2007 - 02:40 PM

Yes it is I brought it in Jan/Feb of this year. Who should I contact, the make of the laptop or the place I brought it from?

Thanks for your help

#4 garmanma

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Posted 18 April 2007 - 05:21 PM

Try where you bought it from first. They'll let you know
Mark

Mark

why won't my laptop work?

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#5 need TOS

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Posted 19 April 2007 - 01:06 PM

Call the manufactuer of your laptop. (i.e. Dell, HP, etc.)

-Steve

Forgiveness is forgetting about a past that could have been

#6 usasma

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Posted 21 April 2007 - 06:02 PM

I've recently seen a lot of these problems. Some (very few) are solved by doing a "clean" install - but the majority require a lot of "wrestling" for a tech to get them to work.

I'd suggest contacting the company who manufactured the laptop and see if they have any advice.

- John
**If you need a more detailed explanation, please ask for it. I have the Knack. **