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Wednesday we lost internet connection. We went back and forth with Comcast, (our internet connection) trying to get online and they told us it's the router problem, not their modem (which is fairly new--less than a year).
Hope I explain enough here; The cable modem's 4 green lights came on, but not the orange "standby" light. The cable company says that tells them it's not their modem. They had me unhook the computer from the router and go directly to the modem. The standby light came on. But no internet.
Back to the phones with Comcast. They finally did some reset thingy and I have internet-- on this computer only because we are bypassing the router (so i have no firewall right now, either
). And we can't get the internet on the other two computers now.
The router is maybe 3 years old. One of it's antennas is broken off. It's a Lynksys. But it doesn't seem it should go bad this quickly. My hubby and his friend set it up, and they don't remember the password they set up. (I think they also don't even remember the user name, but my hubby won't admit to that, and stalls me when I ask him for it!
) I'm not sure how to "reconfigure it" as the cable people say we need to do, especially when i can't even acess the account! Any ideas?
We really do need the other two computers to be able to access the internet, because we homeschool, and the kids need to get online for some of their subjects. I don't want to have to pull the cord from the back of the modem, to plug their computers in every time one of us needs the internet. And my hubby's 'puter is in the shop, but when he gets it back, HE's gonna NEED the internet, too, since he works from home! AKKKKKK!
Maybe I oughta just kick the router out the window and go get a new one?
See? It's making me crazy!! LOL!
Moderator Edit: Moved topic to more appropriate forum. ~ Animal
Hope I explain enough here; The cable modem's 4 green lights came on, but not the orange "standby" light. The cable company says that tells them it's not their modem. They had me unhook the computer from the router and go directly to the modem. The standby light came on. But no internet.
Back to the phones with Comcast. They finally did some reset thingy and I have internet-- on this computer only because we are bypassing the router (so i have no firewall right now, either
). And we can't get the internet on the other two computers now.The router is maybe 3 years old. One of it's antennas is broken off. It's a Lynksys. But it doesn't seem it should go bad this quickly. My hubby and his friend set it up, and they don't remember the password they set up. (I think they also don't even remember the user name, but my hubby won't admit to that, and stalls me when I ask him for it!
) I'm not sure how to "reconfigure it" as the cable people say we need to do, especially when i can't even acess the account! Any ideas? We really do need the other two computers to be able to access the internet, because we homeschool, and the kids need to get online for some of their subjects. I don't want to have to pull the cord from the back of the modem, to plug their computers in every time one of us needs the internet. And my hubby's 'puter is in the shop, but when he gets it back, HE's gonna NEED the internet, too, since he works from home! AKKKKKK!
Maybe I oughta just kick the router out the window and go get a new one?
See? It's making me crazy!! LOL!Moderator Edit: Moved topic to more appropriate forum. ~ Animal
This post has been edited by Animal: 23 March 2007 - 02:57 PM
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