BleepingComputer.com: New Sony Vaio With Vista 'frozen' After 2 Hrs...

Hi,
I bought a Sony Vaio VGN-C2S with Vista Premium 2 days ago.
I got home, turned it on, connected my external hard drive...ok, connected my printer...fine, connected my Creative Live Webcam....the system got to 90% of the installation and then told me it was incompatible...
Too late though, nothing else worked.
I tried to reboot, still nothing. Computer is dead. Only 2 hours old... (((((
Of course I'm returning it to the store tomorrow, but my concern is this: Is Vista so temperamental, or did I just get a dodgy one??
Pls someone give me some advice. I want to exchange this notebook for a different one with XP, probably the Vaio SZ. Unfortunately the Series C only comes with Vista.
Is it normal for Vista to act like this? I mean, all I did was try to install a measley little webcam...
Thanks in advance for any advice.

Basically right now there are alot of programs that are not working properly with the OS. Although the system will run an automatic system recovery if you boot from the Disk which may have gotton you back to the desktop. If that did not work you get the option for a system restore. Just for future reference so make sure you get the disk.

GL