BleepingComputer.com: Weird Sound Problem

Now here's some info: Xp home
speakers work sometimes, meaning, the only time they do produce sound is when I run dxdiag, and under the music tab they will play when i choose my realtek ac 97 audio tab. Under the Microft Synthesizer tab and direct sound i get error messages:Sound Devices
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Description: Realtek AC97 Audio
Default Sound Playback: Yes
Default Voice Playback: No
Hardware ID: PCI\VEN_8086&DEV_24C5&SUBSYS_3189109F&REV_01
Manufacturer ID:
Product ID:
Type: WDM
Driver Name: ALCXWDM.SYS
Driver Version: 5.10.0000.5730 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 10/1/2004 10:24:02, 2279424 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Full
Cap Flags: 0xF5F
Min/Max Sample Rate: 100, 192000
Static/Strm HW Mix Bufs: 33, 32
Static/Strm HW 3D Bufs: 33, 32
HW Memory: 0
Voice Management: No
EAX™ 2.0 Listen/Src: Yes, Yes
I3DL2™ Listen/Src: Yes, Yes
Sensaura™ ZoomFX™: No
Registry: OK
Sound Test Result: Failure at step 3 (DirectSoundCreate): HRESULT = 0x88780078 (No driver)

---------------------
Sound Capture Devices
---------------------
Description: Realtek AC97 Audio
Default Sound Capture: No
Default Voice Capture: No
Driver Name: ALCXWDM.SYS
Driver Version: 5.10.0000.5730 (English)
Driver Attributes: Final Retail
Date and Size: 10/1/2004 10:24:02, 2279424 bytes
Cap Flags: 0x41
Format Flags: 0xFFF

-----------
DirectMusic
-----------
DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS
DLS Version: 1.00.0016.0002
Acceleration: n/a
Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
Realtek AC97 Audio, Software (Kernel Mode), Output, DLS, Internal
Registry: OK
Test Result: Failure at step 6 (Activating the IDirectMusicPort): HRESULT = 0x88780078 (No driver)


please help
pullhair.gif

I should mention too that I tried microfts help instructions and well NO help there. I can't do any of their suggestions because everything is greyed out under sound controllers etc.

This post has been edited by rhamton: 20 February 2007 - 01:26 AM

Did you recently update or install anything pertaining to your motherboard. What type of MoBo do you have?

This is from pc pit stop:

Class Vendor Product Code
System Microsoft Microsoft ACPI-Compliant System
Monitor Default Monitor
USB USB Root Hub
USB USB Root Hub
FloppyDisk Floppy disk drive
CDROM SAMSUNG CD-R/RW SW-232B
DiskDrive WDC WD400EB-11CPF0
SCSIAdapter A347SCSI SCSI Controller
SCSIAdapter D347PRT SCSI Controller
Net Realtek Realtek RTL8139 Family PCI Fast Ethernet NIC
Modem Compaq PCTEL Platinum V.90 Modem
System Intel Intel® 82801BA/CA PCI Bridge - 244E
System Intel




Belarc Advisor:

Click here for Belarc's System Management products, for large and small companies.

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) HP Pavilion 05 P9849A-ABA 503n 2001211RE101GLEND
System Serial Number: KR23706613 NA800
Enclosure Type: Other
Processor a Main Circuit Board b
1.70 gigahertz Intel Celeron
8 kilobyte primary memory cache
128 kilobyte secondary memory cache Board: Intel Corporation NBGV - Northwood/Brookdale-G Validation Board
BIOS: Phoenix Technologies LTD 6.00 08/21/2002
Drives Memory Modules c,d
40.01 Gigabytes Usable Hard Drive Capacity
15.71 Gigabytes Hard Drive Free Space

AXV CD/DVD-ROM SCSI CdRom Device [CD-ROM drive]
Generic DVD-ROM SCSI CdRom Device [CD-ROM drive]
SAMSUNG CD-R/RW SW-232B [CD-ROM drive]
3.5" format removeable media [Floppy drive]

WDC WD400EB-11CPF0 [Hard drive] (40.02 GB) -- drive 0, s/n WD-WMAAT8222862, rev 06.04G06, SMART Status: Healthy 510 Megabytes Installed Memory

Slot 'J5G3' has 512 MB
Slot 'J5G2' is Empty
Local Drive Volumes


c: (NTFS on drive 0) 40.01 GB 15.71 GB free
Network Drives
None detected
Users (mouse over user name for details) PrintersIntel® 82801DB LPC Interface Controller - 24C0
USB Standard Universal PCI to USB Host Controller
System Intel Intel® 82801DB/DBM SMBus Controller - 24C3
USB Standard Universal PCI to USB Host Controller
Media Realtek Realtek AC''97 Audio
USB Standard Universal PCI to USB Host Controller
hdc Standard Dual Channel PCI IDE Controller
USB Intel Intel® 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
System Intel Intel® 82845G/GL/GE/PE/GV/E Processor to I/O Controller - 2560
DISPLAY Intel Corporation Intel® 82845G/GL/GE/PE/GV Graphics Controller
hdc Primary IDE Channel
hdc Secondary IDE Channel
CDROM AXV CD/DVD-ROM SCSI CdRom Device
CDROM Generic DVD-ROM SCSI CdRom Device
USB USB Root Hub
USB USB Root Hub
Disk Drives
Letters Model Serial Removable Details
C WDC WD400EB-11CPF0 Unknown No DMA
Monitors
Model Max Resolution Viewable Area Serial Manufactured
Default Monitor 0 x 0 0 x 0 cm 0 January 0

This post has been edited by rhamton: 22 February 2007 - 07:58 PM