 please help--want to switch AV program, questions |
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 Jun 23 2004, 04:42 PM
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New Member  Group: Members Posts: 4 Joined: 6-May 04 Member No.: 351  |
1. is is it OK to do the following, or do I need a different procedure? a. download (but not install yet) the new AV program from the net b. disconnect from the net c. uninstall NAV (I found instructions from Symantec's site) d. install new AV program 2. do I need to turn off my firewall (ZoneAlarm 4.5 free version) during the this process, or re-boot at some point? Any comments/suggestions would be much appreciated--I have never done this before and I am dreading it. Thank you. |
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Jun 23 2004, 05:18 PM
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 Bleep Bleep! Group: Admin Posts: 29,367 Joined: 24-January 04 From: USA Member No.: 3 |
The steps you laid out are an excellent way of switching the antivirus software. You should be ok with keeping the firewall running while you install it.
-------------------- Lawrence
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Jun 23 2004, 05:25 PM
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 Bleeping Hacker Group: BC Advisor Posts: 1,978 Joined: 14-April 04 From: Texas Member No.: 151 |
QUOTE 1. is is it OK to do the following, or do I need a different procedure? a. download (but not install yet) the new AV program from the net Yes b. disconnect from the net Yes c. uninstall NAV (I found instructions from Symantec's site) Yes d. install new AV program Yes e. download latest AV updates,do a full system scan Yes You will probably need to reboot when NAV uninstalls and again when the new AV installs.The firewall should not be a problem, but you can always shut it down before the new install. HTH -------------------- |
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Jun 24 2004, 07:20 AM
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New Member Group: Members Posts: 4 Joined: 6-May 04 Member No.: 351 |
Thank you for your helpful comments on this. I forgot to ask--do I need to turn off Norton (auto-protect etc) before uninstalling it, and how do I know if Norton is completely uninstalled--is there any way to confirm this? Thank you again.
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Jun 24 2004, 08:33 AM
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 Forum Addict Group: Global Moderator Posts: 20,575 Joined: 11-April 04 From: Chicago, Il. Member No.: 113 |
Actually, you can do the following:
1. Download and install AVG, update it's definitions. Leave your firewall on. 2. Disconnect from the Internet, then Turn Off Norton and Turn On AVG. You can have multiple AV applications installed on the same computer, as long as only run is running (active). 3. Uninstall the old AV. Regards, John -------------------- Whereof one cannot speak, thereof one should be silent.
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Jun 24 2004, 10:50 AM
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#6
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Bleep Bleep! Group: Admin Posts: 29,367 Joined: 24-January 04 From: USA Member No.: 3 |
Good point John. Actually I like your idea better,
-------------------- Lawrence
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