 Express Upgrade Program |
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 Jan 12 2007, 07:01 PM
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 Senior Member  Group: Members Posts: 418 Joined: 30-December 05 From: Rosemount, MINN. Member No.: 47,493  |
I bought a new laptop and am eligable for a free upgrade to Vista. However whenever I go to fulfill the upgrade, I get a message: "An internal error has occurred. Please try again later". It's through Toshiba...... what should I do? Should I just conctact Toshiba? help, Jess -------------------- Windows XP Media Center Edition 2005 l McAfee Total Protection l Super AntiSpyware Free Edition l AdAware SE Personal l Spyware Blaster l Spyware Guard l Safe Eyes 2007
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Jan 13 2007, 05:59 AM
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#2
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 You're Bleepin' or you're Weepin' Group: BC Advisor Posts: 1,569 Joined: 12-March 06 From: Momma Member No.: 58,911 |
Hi Jess.
I take it you're using the Toshiba Upgrade Redemtion Site? It's probably just a server error. (busy or down). You could try again later, do it by mail or by phone. You have until 3-15-07 to redeem it. More info here if you need it. According to Toshiba, you'll get your cd "when available", whatever that means. They say 6-8 weeks. This post has been edited by HitSquad: Jan 13 2007, 06:00 AM |
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Jan 13 2007, 08:07 AM
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#3
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 Still visually handicapped, new avatar (a camel) :0) Group: BC Advisor Posts: 16,689 Joined: 2-October 05 From: Southeastern CT, USA Member No.: 35,824 |
From the Toshiba site:
QUOTE How can I redeem my upgrade to Vista™?
You have the following 3 options to redeem your upgrade 1- Online Express Upgrade redemption web site: www.vistaupgrade.toshiba.com 2- By mail US Post Office address for redemption center: Express Upgrade to Vista™ Promotion P.O. Box 1918 Orem, UT 84059-1918 3- By phone Customer Service: Toll number: (801) 222-4522 Toll Free: 800-817-5602 -------------------- - John
**If you need a more detailed explanation, please ask for it. I have the Knack. ** |
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Jan 13 2007, 03:12 PM
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#4
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Senior Member Group: Members Posts: 418 Joined: 30-December 05 From: Rosemount, MINN. Member No.: 47,493 |
QUOTE(usasma @ Jan 13 2007, 07:07 AM)  From the Toshiba site: QUOTE How can I redeem my upgrade to Vista™? You have the following 3 options to redeem your upgrade 1- Online Express Upgrade redemption web site: www.vistaupgrade.toshiba.com 2- By mail US Post Office address for redemption center: Express Upgrade to Vista™ Promotion P.O. Box 1918 Orem, UT 84059-1918 3- By phone Customer Service: Toll number: (801) 222-4522 Toll Free: 800-817-5602 usasma, do you know if you need to pay for the Vista Upgrade? I was told I didn't.... -------------------- Windows XP Media Center Edition 2005 l McAfee Total Protection l Super AntiSpyware Free Edition l AdAware SE Personal l Spyware Blaster l Spyware Guard l Safe Eyes 2007
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Jan 13 2007, 04:00 PM
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#5
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Still visually handicapped, new avatar (a camel) :0) Group: BC Advisor Posts: 16,689 Joined: 2-October 05 From: Southeastern CT, USA Member No.: 35,824 |
Check out the link that HitSquad provided ( http://www.toshibadirect.com/td/b2c/ebtext...aExpressUpgrade )
There's a table near the bottom that summarizes what's free and what's not. -------------------- - John
**If you need a more detailed explanation, please ask for it. I have the Knack. ** |
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Jan 18 2007, 07:56 AM
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#6
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Senior Member Group: Members Posts: 418 Joined: 30-December 05 From: Rosemount, MINN. Member No.: 47,493 |
Thanks man. I submitted my order but now I get an error message saying my order is not valid or something like it! Grrr.... the trials one must go through
-------------------- Windows XP Media Center Edition 2005 l McAfee Total Protection l Super AntiSpyware Free Edition l AdAware SE Personal l Spyware Blaster l Spyware Guard l Safe Eyes 2007
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Jan 19 2007, 09:01 AM
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#7
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Still visually handicapped, new avatar (a camel) :0) Group: BC Advisor Posts: 16,689 Joined: 2-October 05 From: Southeastern CT, USA Member No.: 35,824 |
You shouldn't be able to order it prior to the release of Vista on January 30th.
-------------------- - John
**If you need a more detailed explanation, please ask for it. I have the Knack. ** |
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