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 Jan 7 2007, 02:49 PM
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#1
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Member  Group: Members Posts: 43 Joined: 5-January 07 Member No.: 104,792  |
im going crazy here! my css crashes every minute now! i randomly crash without any details and sometimes i get this: details: AppName:hl2.exe AppVer:0.0.0.0 ModName:datacache.dll ModVer:0.0.0.0 Offset:0000b413 here are my specs: ------------------ System Information ------------------ Time of this report: 12/20/2006, 19:29:14 Machine name: IDO-ACB79BF8FFF Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp.050301-1521) Language: English (Regional Setting: English) System Manufacturer: VIA Technologies, Inc. System Model: PT800-8237 BIOS: Phoenix - AwardBIOS v6.00PG Processor: Intel® Pentium® 4 CPU 2.80GHz (2 CPUs) Memory: 512MB RAM Page File: 257MB used, 991MB available Windows Dir: C:\WINDOWS DirectX Version: DirectX 9.0c (4.09.0000.0904) DX Setup Parameters: Not found DxDiag Version: 5.03.2600.2180 32bit Unicode ------------ DxDiag Notes ------------ DirectX Files Tab: No problems found. Display Tab 1: No problems found. Sound Tab 1: The file viaudios.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer. Music Tab: No problems found. Input Tab: No problems found. Network Tab: No problems found. -------------------- DirectX Debug Levels -------------------- Direct3D: 0/4 (n/a) DirectDraw: 0/4 (retail) DirectInput: 0/5 (n/a) DirectMusic: 0/5 (n/a) DirectPlay: 0/9 (retail) DirectSound: 0/5 (retail) DirectShow: 0/6 (retail) --------------- Display Devices --------------- Card name: RADEON 9600 SERIES Manufacturer: ATI Technologies Inc. Chip type: ATI RADEON 9600 Series AGP (0x4151) DAC type: Internal DAC(400MHz) Device Key: Enum\PCI\VEN_1002&DEV_4151&SUBSYS_2075148C&REV_00 Display Memory: 128.0 MB Current Mode: 1280 x 1024 (32 bit) (60Hz) Monitor: Plug and Play Monitor Monitor Max Res: 1600,1200 Driver Name: ati2dvag.dll Driver Version: 6.14.0010.6575 (English) DDI Version: 9 (or higher) Driver Attributes: Final Retail Driver Date/Size: 9/14/2005 17:58:47, 241664 bytes WHQL Logo'd: Yes WHQL Date Stamp: n/a VDD: n/a Mini VDD: ati2mtag.sys Mini VDD Date: 9/14/2005 17:58:28, 1339392 bytes Device Identifier: {D7B71EE2-0211-11CF-936E-7F00A1C2CB35} Vendor ID: 0x1002 Device ID: 0x4151 SubSys ID: 0x2075148C Revision ID: 0x0000 Revision ID: 0x0000 Video Accel: ModeMPEG2_C ModeMPEG2_D ModeWMV8_B ModeWMV8_A ModeWMV9_B ModeWMV9_A Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch Registry: OK DDraw Status: Enabled D3D Status: Enabled AGP Status: Enabled DDraw Test Result: Not run D3D7 Test Result: Not run D3D8 Test Result: Not run D3D9 Test Result: Not run ------------- Sound Devices ------------- Description: VIA AC'97 Audio (WAVE) Default Sound Playback: Yes Default Voice Playback: Yes Hardware ID: PCI\VEN_1106&DEV_3059&SUBSYS_140D147B&REV_60 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: viaudios.sys Driver Version: 6.14.0001.3870 (English) Driver Attributes: Final Retail WHQL Logo'd: No Date and Size: 6/15/2003 19:05:40, 369920 bytes Other Files: Driver Provider: VIA Technologies, Inc. HW Accel Level: Full Cap Flags: 0xF5F Min/Max Sample Rate: 100, 48000 Static/Strm HW Mix Bufs: 33, 31 Static/Strm HW 3D Bufs: 33, 31 HW Memory: 0 Voice Management: Yes EAX™ 2.0 Listen/Src: Yes, Yes I3DL2™ Listen/Src: Yes, Yes Sensaura™ ZoomFX™: Yes Registry: OK Sound Test Result: Not run PLEASE HELP ME! |
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Jan 7 2007, 06:37 PM
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#2
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Forum Regular Group: Members Posts: 212 Joined: 26-December 06 Member No.: 103,031 |
one thing..
QUOTE Driver Version: 6.14.0010.6575 (English) are you using drivers from sites such as Guru3d , that are in Beta testing and not from the ATI site itself? I went to look up drivers for your card and found that ATI is only on 6.12 and since youre on 6.14 that must mean that you have beta drivers, This could be the cause of it, as they are not guaranteed to function... Just a thought |
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Jan 7 2007, 06:39 PM
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#3
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Member Group: Members Posts: 43 Joined: 5-January 07 Member No.: 104,792 |
so what do you suggest i do?
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Jan 7 2007, 06:42 PM
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#4
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Forum Regular Group: Members Posts: 212 Joined: 26-December 06 Member No.: 103,031 |
Id suggest you dl the drivers from the ATI site directly to rule out the possibility of a malfunction in the ones you have
they can be found here |
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Jan 7 2007, 07:55 PM
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#5
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Member Group: Members Posts: 43 Joined: 5-January 07 Member No.: 104,792 |
which 1 do u want me to download?
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Jan 7 2007, 09:59 PM
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#6
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 Distinguished Member Group: Members Posts: 986 Joined: 5-January 07 From: Australia Member No.: 104,783 |
The display driver 6.12 is the one you need to download but before you install it, uninstall your old driver and reboot your machine. Donot try to insatll the driver over the one that is already on your computer.
-------------------- MCP
MSDST |
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Jan 7 2007, 11:22 PM
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#7
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Forum Regular Group: Members Posts: 212 Joined: 26-December 06 Member No.: 103,031 |
whoops, Forgot that part..haha.. yea uninstall your old drivers and restart, then go to the ATI stie and dl 6.12
option 1 if you will intslal those and see if it fixes your problem |
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Jan 8 2007, 03:28 PM
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#8
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Member Group: Members Posts: 43 Joined: 5-January 07 Member No.: 104,792 |
when i look at my sound driver it says i have a different driver. something like this 5.1.2535.0
im not really good with computers and all that stuff so tell me how to uninstall |
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Jan 8 2007, 06:38 PM
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#9
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Forum Regular Group: Members Posts: 212 Joined: 26-December 06 Member No.: 103,031 |
While Id love to just say Go here. and follow this guide, I cannot
becuase for someone with a lack of knowledge, The entire process could seem daunting in itself.... therefore if you give me a few seconds, Ill go through it and post pictures of the entire procedure.... however, I am running Nvidia, So the whole finding the ATI component thing, MAy be a little trickier for you 
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Jan 8 2007, 07:01 PM
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#10
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Forum Regular Group: Members Posts: 212 Joined: 26-December 06 Member No.: 103,031 |
(Pictures to come...)
QUOTE 1. Go into the Control Panel and under the ADD/REMOVE SOFTWARE icon uninstall the ATI MultiMedia software and/or the ATI DVD software. 2. Uninstall the ATI drivers also found in the Add/Remove section. Once removed, it will prompt you to reboot....do so. 3. When returning to windows, the NEW HARDWARE FOUND wizard will come up and will tell you that it has found a new VGA card and will prompt you for drivers. Hit CANCEL! 4. Now, go to START - SEARCH - FOR FILES OR FOLDERS and do a search for all files and folders using the filename ati*.* This search will normally give you 3 to 4 files found in your c:/windows directory and subdirectories (including the Windows/System directory). Select these files and erase them. Now go to your Recycle Bin and Empty your bin. 5. Next...time to go to your Registry. Go to START -- RUN -- regedit Here go to key HKEY_LOCAL_MACHINE -- SYSTEM -- ControlSet001 -- Control -- Video . Here there should be 4 entries. 3 of them are default Windows XP entries and the 4th one is put in by the ATI drivers. Expand each one by one until you see ATI entries. Once found, erase the entire key. Now repeat the same step above for the ControlSet002 key and the CurrentControlSet Key. Normally, whenever you erase a key in the ControlSet001, XP automatically deletes it in the CurrentControlSet section too. So if the ATI key is not found in the CurrentControlSet section, don't worry about it. Once all keys are deleted, proceed to the next step. 6. While still in the registry, go to the key HKEY_LOCAL_MACHINE -- SOFTWARE section. Here you should find an ATI Technologies key. Select it and delete it. In that same section, look for an Installed Options key. Expand it and there you should find another ATI Technologies key. Select it and erase it. 7. Still in the registry, go to HKEY_CURRENT_USER -- Software and there you should find another ATI technologies key. Select it and erase it. Once all this is done, close the registry. the registry is now clean. 8. Close all windows and reboot. 9. When in windows after the reboot the NEW HARDWARE FOUND WIZARD will pop up again. Cancel that. Now find the new ATI drivers that you have downloaded and extracted and run the SETUP file. Once complete, reboot and you are done. You may want to reinstall your ATI MMC software and DVD software if you use them. DONE! QUOTE 5. Next...time to go to your Registry. Go to START -- RUN -- regedit QUOTE Here go to key HKEY_LOCAL_MACHINE -- SYSTEM -- ControlSet001 -- Control -- Video . Here there should be 4 entries. 3 of them are default Windows XP entries and the 4th one is put in by the ATI drivers. Expand each one by one until you see ATI entries. Once found, erase the entire key. QUOTE Now repeat the same step above for the ControlSet002 key and the CurrentControlSet Key. Normally, whenever you erase a key in the ControlSet001, XP automatically deletes it in the CurrentControlSet section too. So if the ATI key is not found in the CurrentControlSet section, don't worry about it. Once all keys are deleted, proceed to the next step. QUOTE 6. While still in the registry, go to the key HKEY_LOCAL_MACHINE -- SOFTWARE section. Here you should find an ATI Technologies key. Select it and delete it. In that same section, look for an Installed Options key. Expand it and there you should find another ATI Technologies key. Select it and erase it. QUOTE 7. Still in the registry, go to HKEY_CURRENT_USER -- Software and there you should find another ATI technologies key. Select it and erase it. Once all this is done, close the registry. the registry is now clean.
This post has been edited by resp: Jan 8 2007, 07:04 PM |
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Jan 9 2007, 03:18 PM
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#11
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Member Group: Members Posts: 43 Joined: 5-January 07 Member No.: 104,792 |
ok ill try to try that:P
too hard but ill manage probobly |
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Jan 10 2007, 03:34 PM
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#12
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Member Group: Members Posts: 43 Joined: 5-January 07 Member No.: 104,792 |
ok
tried that...fuc*ed my computer up badly so i installed it back i followed ur steps but there were some changes and then something blocked my way on finishing you steps i did this: removed ati from add/remove programs (i dunno wats the difference between software and program) then i did restart and when my system came back up it didnt prompt anything so i did what you told me to do after that i deleted all the ati folders but i had many other ati files but i couldnt delete them... some were dll. and stuff i dont remember then i went to regedit and from there i couldnt do anything casue i couldnt find HKEY_LOCAL_MACHINE -- SYSTEM -- ControlSet001 -- Control -- Video it just wasnt there so i did system restore and im downloading css right now again i dunno wat to do cause you guys told me its my driver...well if i cant remove it i cant play proporly.... wat should i do?! |
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Jan 10 2007, 03:54 PM
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#13
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Member Group: Members Posts: 43 Joined: 5-January 07 Member No.: 104,792 |
cant i just delete the ati folder in my c drive and then install another drive that i already downloaded? lets say i download a driver that works well with css and install it... will that solve my problem? if it does wat driver should i get from ati?
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Jan 10 2007, 04:22 PM
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#14
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 Bleepin' WormBreath Group: Moderator Posts: 2,450 Joined: 28-January 06 From: Upstate NY Member No.: 52,789 |
Are installing just the drivers, or the drivers and the catalyst control center also?
-------------------- War produces veterans, wounded both physically and mentally. They have sacrificed for us.....and it is now our job to help these veterans, as they have already helped us in ways we will never know, in ways that we cannot fathom, and in ways that we take granted every day.
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Jan 10 2007, 04:32 PM
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#15
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Member Group: Members Posts: 43 Joined: 5-January 07 Member No.: 104,792 |
i dont really know
i wanna know if i can just delete the ati folder in c and install the new driver would that work? |
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