 New Monitor Problem |
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 Dec 23 2006, 05:04 PM
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#1
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New Member  Group: Members Posts: 3 Joined: 23-December 06 Member No.: 102,587  |
When i first turn it on, everything runs perfectly and i have no problems. After about 30 or so seconds, i start seeing these colored, static-looking horizontal lines that are evenly spaced across the middle of the screen. This happens when I am running in VGA mode. When ever i try to run in DVI, the monitor doesn't get a signal. I'm guessing it has something to do with the cables that came with the monitor. any help? |
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Dec 23 2006, 07:00 PM
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#2
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 01001010 01000011 Group: BC Advisor Posts: 1,853 Joined: 1-January 05 From: Ontario, Canada Member No.: 8,339 |
What is the refresh rate set at in Windows? I believe the recommended setting for your monitor is 60HZ.
See this support article from MS for details on finding your refresh rate. http://support.microsoft.com/kb/311403 -------------------- JC
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Dec 23 2006, 07:52 PM
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#3
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New Member Group: Members Posts: 3 Joined: 23-December 06 Member No.: 102,587 |
the refresh rate is at 60hz which the recommended setting....i'm still getiing these static lines...arg!
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Dec 23 2006, 10:40 PM
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#4
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 Forum Regular Group: Members Posts: 202 Joined: 26-June 06 Member No.: 73,646 |
It could possibly be a problem with your video card. Have you tried it with a different video card or different computer?
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Dec 23 2006, 11:00 PM
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#5
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01001010 01000011 Group: BC Advisor Posts: 1,853 Joined: 1-January 05 From: Ontario, Canada Member No.: 8,339 |
Unfortunately, the manual for you monitor is not available on the Sceptre website. If you have followed all the steps in the manual provided(they did provide one, right?) and it still doesn't work...I would suggest trying it on another computer to see if you have the same problem. If it does the same thing on another computer, I would guess that the monitor is defective. It is also a little strange the DVI doesn't work either....
Since it is brand new, why don't you try to contact their technical support team. According to their website, QUOTE Email Support is strongly encouraged and preferred! All Emails I am a bit of a pessimist, but it's worth a try. answered promptly! http://www.sceptre.com/Contact/index.htm http://www.sceptre.com/Contact/techsupport.htm -------------------- JC
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Dec 24 2006, 10:17 AM
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#6
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New Member Group: Members Posts: 3 Joined: 23-December 06 Member No.: 102,587 |
I tryed it on a different computer and i still get these static-looking lines across the middle of the screen...arg!
no manual or cd or anything came with the monitor, just the monitor and a few cables. i contacted sceptre tech support to see what they say. i may need to RMA this thing and get a new one. thanks for your help This post has been edited by jandree: Dec 24 2006, 10:33 AM |
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Dec 24 2006, 10:32 AM
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#7
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01001010 01000011 Group: BC Advisor Posts: 1,853 Joined: 1-January 05 From: Ontario, Canada Member No.: 8,339 |
Let us know how you how it goes.
-------------------- JC
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Dec 25 2006, 11:13 AM
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#8
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 Visually handicapped, hence the avatar :0) Group: Moderator Posts: 14,526 Joined: 2-October 05 From: Southeastern CT, USA Member No.: 35,824 |
I'd suggest 2 things:
1) Update your video drivers to the latest, WHQL certified versions 2) Install the latest monitor drivers available from here: http://www.sceptre.com/Support/FTP/monitors.htm -------------------- - John
**If you need a more detailed explanation, please ask for it. I have the Knack. ** |
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