Kaspersky Antivirus And Drwatson Conflict. Help!

#1 den48248

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Posted 18 November 2006 - 01:19 PM

I recently bought Kaspersky antivirus and was really pleased but when I installed it things started to change. A lot of error messages started to appear on page saying that DrWatson wasn't working and do you want to send a message to microsoft. Then I uninstalled Kaspersky and everything was fine. When I tried the program again the same thing happened but this time it was PML driver. I read on somewhere else it was something to do twith the webcam but I uninstalled that software and it still happens.

Plz Help!!!!! :thumbsup:

#2 jonnyhibbert

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Posted 31 August 2007 - 05:48 AM

I am having the exact same problem- Does anyone know of a way to fix this?
Programs keep crashing and i am getting multiple instances of Drwatson which then crash as well resulting in a reboot.

Thanks

#3 quietman7

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Posted 31 August 2007 - 10:20 AM

From Kasperksy Tech Support:

Quote

Sometimes installation of Kaspersky Lab products under MicroSoft Windows operating systems may cause Kaspersky Lab products, as well as other application on your computer crash. In this case to know the reasons of the cash send the following data to Kaspersky Lab Tech Support: detailed description of the problem, GetSystemInfo utility report, complete memory dump during the crash...In other cases Kaspersky Lab Tech Support experts need to get from you detailed description of the problem, GetSystemInfo utility report and file dump, created by Dr.Watson program.

You can read this information in the link...

http://www.kaspersky.com/faq?chapter=17070...p;qid=170708714

Microsoft MVP - Consumer Security 2007-2012

Member of UNITE, Unified Network of Instructors and Trusted Eliminators

#4 jonnyhibbert

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Posted 31 August 2007 - 10:24 AM

Thanks for the reply.
After doing alot of googleing i came across a mention of a problem with logitek webcams. I've disabled mine and i think it may have cured it- If not, your solution will come into play.

Thankyou either way.

#5 quietman7

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Posted 31 August 2007 - 10:26 AM

Your welcome.

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#6 tos226

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Posted 01 September 2007 - 09:58 PM

jonnyhibbert, on Aug 31 2007, 11:24 AM, said:

After doing alot of googleing i came across a mention of a problem with logitek webcams. I've disabled mine and i think it may have cured it- If not, your solution will come into play.

It's probably not a coincidence, but on the Zone Labs forum people who use version 7 of ZA Pro and Suite, with Kaspersky AV imbedded, have reported the logitec webcams conflict and the solution is indeed to disable it. So you should be ok now.