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Ccleaner Closing Before Cleaning

#1 Professional

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Posted 11 November 2006 - 06:58 AM

Hello,
I've been using CCleaner for several months and find it to be a very unique tool but recently when I click on the; 'Run Cleaner' it starts the process but after about two seconds just terminates itself. I have checked and I am running the latest version. Any Advice?

Thanks :thumbsup:

#2 Digidave

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Posted 11 November 2006 - 01:52 PM

One thing that I would suggest is, click "Options" on the left side. Then "Advanced". Then untick "Close program after cleaning". Just to see what it does.

#3 Professional

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Posted 12 November 2006 - 12:02 AM

Thanks DD,
I checked that setting but it was already unchecked.

Any more advice?

Thanks

#4 tg1911

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Posted 12 November 2006 - 02:02 AM

Have you checked the CCleaner Forums, or CCleaner FAQ's?

MOBO: GIGABYTE GA-MA790X-UD4P, CPU: Phenom II X4 955 Deneb BE, HS/F: CoolerMaster V8, RAM: 2 x 1G Kingston HyperX DDR2 800, GPU: eVGA GeForce 9800 GTX+, PSU: Antec TruePower Modular 750W, Soundcard: Asus Xonar D1, Case: CoolerMaster COSMOS 1000, Storage: Internal - 2 x Seagate 250GB SATA, 2 x WD 1TB SATA; External - Seagate 500GB USB, WD 640GB eSATA, 3 x WD 1TB eSATA

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#5 usasma

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Posted 12 November 2006 - 10:53 AM

Have you scanned the system for malware? Here's a nice, free, online scan that will do this (and will clean your registry, delete your Temp files and defrag your hard drive): http://safety.live.com/

- John
**If you need a more detailed explanation, please ask for it. I have the Knack. **

#6 Professional

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Posted 13 November 2006 - 06:35 AM

thanks Tg1911, looking through the forums now. the FAQS didn't offer much help.

usasma, thank you running a FULL SERVICE SCAN now.

appreciate your help,
thank you :thumbsup:

#7 tg1911

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Posted 13 November 2006 - 07:32 AM

You're welcome, Professional.
If you find a solution, be sure to post back with it.
Haven't heard of this problem before, and curious as to what's causing it.

Something else; Is this the latest version, or are you using an older version?
If the latest version, try reverting back to an earlier version.
If an earlier version, try updating.

#8 Professional

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Posted 14 November 2006 - 01:36 AM

No problem tg1911,
I will definitely post back with results. i am running the latest version, also I will try reverting back to previous verions.

Thank you,

#9 usasma

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Posted 14 November 2006 - 11:14 AM

I take it that the full-service scan came back clean? If not (or if it crashed) this could be a sign of a more severe malware infection.

- John
**If you need a more detailed explanation, please ask for it. I have the Knack. **

#10 Professional

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Posted 23 November 2006 - 04:46 PM

Sorry for the late reply, I tried several times to run the Safety Check, and since im on dialup one or another problem arose before I completed the task, however I recently got my HJT log checked nd it was clean.

#11 buddy215

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Posted 23 November 2006 - 05:03 PM

Unless you are having issues with other programs, the easiest thing to do is remove the existing Ccleaner and reinstall. It is less than 2m.
Are you using IE7?

This post has been edited by buddy215: 23 November 2006 - 05:17 PM