Help
I have been following the instructions for removing the home search assistant virus at:
http://www.bleepingcomputer.com/forums/topic3341.html
I cannot find any 04 entries that resemble what the web site is talking about. Also, when i tried to save the new shell.dll file to the Windows\ system folder, Windows told me that I couldn't paste the file because it was already being used by windows.
What have I done wrong?
Any help would be greatly appreciated.
Forum Guidelines
Read the following topic before creating a new topic in this forum. It contains instructions on the what we would like you to post, which will enable us to help you more quickly.Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help
Unfortunately, with the amount of logs we receive per day, the average response time is 5 days. I want to assure you, though, that your topic will be looked at and responded to. So please be patient. DO NOT RUN ComboFix unless requested to. Only members of the Malware Response Team or Moderators are allowed to help people with logs. Anyone else should refrain from posting to another user's log. When posting a log please put the type of infection you have in the topic title. IE: Winfixer, Virtumonde, WinTools, WebSearch, Home Search Assistant, etc. Do not bump your topic. We try to resolve logs on a first come/first served basis. By bumping your log you will be pushed back in line due to the new date of your bump.
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Log Analysis for home search virus questions about the removal process
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#2
- Cleaner on Duty
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- Group: Members
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- Location:Romania
Posted 19 December 2004 - 07:25 AM
Hi
Download the latest version of HijackThis!: Download here HJT 1.99. Save it on your Desktop. You will need now to unzip hijackthis.exe to a permanent folder, such as c:\hjt . This has to be done as HijackThis creates backups. You may need to use these backups.
First create a new folder:
A. Click My Computer icon on your desktop
B. Click C: drive
C. Click the File menu --> New --> Folder, a folder "New folder" will be created.
D. Rename it HJT
Unzip hijackthis.exe to the c:\HJT folder.
Run HijackThis.exe Press the Scan button, then Save Log.
Notepad will open.
In Notepad click
Edit menu --> Select All
then
Edit menu --> Copy
When responding to a post from one of our HJT Team members, please reply in the same topic - click the Add Reply button. Do not create a new topic for your reply. This will cause confusion and only cause a delay in the help you are receiving.
Right click in the message area and click on the paste option to paste the log into the post.
Download the latest version of HijackThis!: Download here HJT 1.99. Save it on your Desktop. You will need now to unzip hijackthis.exe to a permanent folder, such as c:\hjt . This has to be done as HijackThis creates backups. You may need to use these backups.
First create a new folder:
A. Click My Computer icon on your desktop
B. Click C: drive
C. Click the File menu --> New --> Folder, a folder "New folder" will be created.
D. Rename it HJT
Unzip hijackthis.exe to the c:\HJT folder.
Run HijackThis.exe Press the Scan button, then Save Log.
Notepad will open.
In Notepad click
Edit menu --> Select All
then
Edit menu --> Copy
When responding to a post from one of our HJT Team members, please reply in the same topic - click the Add Reply button. Do not create a new topic for your reply. This will cause confusion and only cause a delay in the help you are receiving.
Right click in the message area and click on the paste option to paste the log into the post.
Everyday is virus day. Do you know where your recovery CDs are ?
Did you create them yet ?
Did you create them yet ?
#3
- New Member
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- Group: Members
- Posts: 2
- Joined: 18-December 04
Posted 19 December 2004 - 01:27 PM
Thanks for the reply. I kept trying yesterday after I posted the request for help and I think I've got it fixed. I've been on the internet several times since yesterday and have had no problems.
I would like to thank you all for this service. Its nice to see that there are good people on the internet also.
Thanks again
I would like to thank you all for this service. Its nice to see that there are good people on the internet also.
Thanks again
#4
- Cleaner on Duty
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- Group: Members
- Posts: 5,575
- Joined: 01-September 04
- Gender:Male
- Location:Romania
Posted 20 December 2004 - 05:56 AM
You're welcome !
Everyday is virus day. Do you know where your recovery CDs are ?
Did you create them yet ?
Did you create them yet ?
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