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Windows Installer Problems, Installshield - Games. I cant install anything, "installshield 1647 error..."

#1 User is offline   squadra 

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Posted 25 September 2006 - 03:02 PM

Hello, I’ve been having problems to install some programs or games that need the windows installer...
Once the process starts appear " InstallShield : 1647: it could not create the instance of installdriver, return code -2147312566 "(more or less the traduction).
And my son can’t play some games that he usually plays.

The other things run in a good way, but I would like to know how a can do to fix this problem.
Please I need some help.
Thank you.

#2 User is offline   Grinler 

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Posted 26 September 2006 - 03:12 PM

Do you have any stdole files in your C:\Windows\System32 folder?

See here:

http://support.installshield.com/kb/view.a...ticleid=Q108122
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#3 User is offline   squadra 

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Posted 26 September 2006 - 11:32 PM

Thank you for your answer.

I couldn’t find any stdole files in my C:\Windows\System32 folder.
I’ve read the article http://support.installshield.com/kb/view.a...ticleid=Q108122, but I don’t know how to fix this problem. In the Microsoft DLL Help Database are a lot of stdole files.
Please, could you tell me exactly what I should do in order to fix the problem.

Thank you again.

#4 User is offline   Grinler 

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Posted 27 September 2006 - 07:33 AM

What operating system32 are you running?

Do you have any STDOLE files C:\WINDOWS\system32\dllcache? If so you can try and copy those into C:\Windows\System32 and see if it fixes the problem.
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#5 User is offline   squadra 

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Posted 27 September 2006 - 11:44 PM

Thank you, I copy the 3 stdole files I’ve found and the problem was resolved…
It was really simple for you, but I appreciate in a big way your help….

Thank you again…I will continue recommending this site… :thumbsup:

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