BleepingComputer.com: Nvsvcd And Smss At Ends Wit.

Hi all,

For the past week we have been having problems with one piece of software that is central to the running of our business.

The program is signlab 7.1, when you open this program the application immediately crashes ('this program is not responding'). after speaking to CADlink we have established this is caused by a virus which 'latches' on to frequently used software and messes things up, this virus has association to two processes, one called NVSVCD.EXE and another SMSS.EXE, we have run and run all antispyware and antivirus checks and our system is running clean.

Any ideas as without this application being only a smallish company we are losing money and customers.

Regards KARL
P.s can post log if required

Have you tried running ewido - Windows 2000 and XP, only.

If that doesn't help, I suggest you post a HijackThis log for examination.
A member of the HijackThis Team will walk you through, step by step, how to disinfect your computer.

Once you post your log, don't make any changes to your system, as that could change the results of the posted log, making it more difficult to properly clean your system.

Read Preparation Guide for use before posting a HijackThis Log.
Please read, and follow, all directions carefully!!!

Then, run a log, and post it in the HijackThis forum, >at this link<.
Do not, post it in this topic.
Do not, fix anything, yet.
A member, of the HJT Team, will help you out.
It may take a while to get a response, because the HJT Team are very busy. Please, be patient, as these people are volunteers. They will help you out, as soon as possible.

NOTE:
Once you have made the post, please, DO NOT make another post in the HJT forum, until it has been responded to by a member of the HJT Team. The first thing they look for, when looking for logs to reply to, is 0 replies. If you make another post, there will be 1 reply. The team member, glancing over the replies, might assume someone is already helping you out, and will not respond. So, just make your post, and let it sit there, until a team member responds. This way you will be taken care of, in the most timely manner.