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> Webroot Spysweeper, Modem monitor change attempt and resource use
Orange Blossom
post Aug 20 2006, 10:22 PM
Post #1


The Bookworm
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Posts: 5,082
Joined: 14-July 06
From: Bloomington, IN
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Windows XP Home SP2
Dell Dimenstion 2400
256 RAM
Dial-up 56 K modem

I downloaded the trial version of SpySweeper to try it out. One, I wanted to see if it might find anything that my other security programs weren't and second, I wanted to compare it with Zone-Alarm's Anti-Spyware. I disabled the real-time protection of Zone-Alarm's Anti-Spyware while trying it out.

First, it didn't find anything even with the most comprehensive scan.

Second: I noticed that its real protection frequently will be searching or writing on my hard drive, the program doesn't say what it's doing, and consequently I hear sounds from my drive on a fairly frequent basis. Looking in Task Manager, I noticed that virtual/RAM memory was frequently around 356 while this was going on, not a good thing on my system. ZoneAlarm Anti-Virus, e-mail real-time protection, and the firewall, Ad-Watch, Spyware Guard, FireFox, and Thunderbird were the only other applications that were running.

Finally, I noticed when I rebooted as part of the installation process and each subsequent restart, SpySweeper was trying to change a registration value with my Intelligent Modem Event Monitor. I blocked each attempt. The monitor alerts me if I have my modem unplugged, if the phone line is busy etc. I NEED this service as my father frequently doesn't get the phone hung up properly and because I sometimes forget that I unplugged the modem, or rather the phone line into the surge protector. If I don't, the surge protector gets fried if there's an electrical storm surge. I went through 3 surge protectors in a month before I started the unplug method.

Questions: Why would SpySweeper want to change the alert system for my modem monitor? What is it doing in real-time protection that takes up so many resources and that sounds almost like it's grinding my hard drive?

I have subsequently uninstalled the program and deleted everything associated with it. With ZoneAlarm's real-time spyware protection in action, virtual memory/RAM usage is less by at least 100 and sometimes more, and I don't get that grinding sound from my drive.

Orange Blossom fruits_cherry.gif


--------------------
Orange Blossom

An ounce of prevention is worth a pound of cure

ESET NOD32, AVG Anti-spyware Free, SuperAntiSpyware Pro, SpywareBlaster, Spybot 1.5, WinPatrol Plus, Sunbelt Personal Firewall - Full, Comodo BOClean 4.27, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript
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TMacK
post Aug 21 2006, 07:02 PM
Post #2


Bleepin' Mod
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Joined: 18-March 06
From: B.C. Canada
Member No.: 59,826



Some interesting reading on Webroot's SpySweeper.


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Orange Blossom
post Aug 21 2006, 10:22 PM
Post #3


The Bookworm
******

Group: Moderator
Posts: 5,082
Joined: 14-July 06
From: Bloomington, IN
Member No.: 76,150



Most interesting TMacK. In my case, I have Java disabled in the browser, and FireFox, at least, doesn't have that BHO.

I just wonder what it wanted to do with my Modem Event Monitor?

Leave it to me to have odd problems that no one else seems to have. wacko.gif

Orange Blossom fruits_cherry.gif

This post has been edited by Orange Blossom: Aug 21 2006, 10:22 PM


--------------------
Orange Blossom

An ounce of prevention is worth a pound of cure

ESET NOD32, AVG Anti-spyware Free, SuperAntiSpyware Pro, SpywareBlaster, Spybot 1.5, WinPatrol Plus, Sunbelt Personal Firewall - Full, Comodo BOClean 4.27, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript
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