System Administrator Problem

BleepingComputer.com: System Administrator Problem

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System Administrator Problem Help

#1 Texann

New Member

Group: Members
Posts: 8
Joined: 25-November 04

Posted 25 November 2004 - 07:57 AM

Hello. I have heard that this forum is awesome. I need some advice. I have windows XP Home. I have installed Zone Alarm Plus and Jasc Paint Shop Pro 9. I did a system restore about a week ago and since then cannot get Zone Alarm to load. I thought I would just uninstall Zone Alarm and reinstall. No. I get an error message when I try to uninstall that says I am not authorized to perform this action, please retry from a system administrators account. Well I am the only user on this pc and I AM the system admin. Also Jasc PSP has an automatic update function. When I am prompted to download updates I get them but when I try to install them I get the same error message as with Zone Alarm. This has happened before with other software I try to download from the net but it was never a real issue until now.

Thanks for your help

Sheila

#2 tg1911

Lord Spam Magnet

Group: Site Admin
Posts: 18,434
Joined: 06-May 04
Gender:Male
Location:SW Louisiana

Posted 25 November 2004 - 04:44 PM

Go into safe mode, log on as Admin, then try to uninstall ZA.

MOBO: GIGABYTE GA-MA790X-UD4P, CPU: Phenom II X4 955 Deneb BE, HS/F: CoolerMaster V8, RAM: 2 x 1G Kingston HyperX DDR2 800, GPU: eVGA GeForce 9800 GTX+, PSU: Antec TruePower Modular 750W, Soundcard: Asus Xonar D1, Case: CoolerMaster COSMOS 1000, Storage: Internal - 2 x Seagate 250GB SATA, 2 x WD 1TB SATA; External - Seagate 500GB USB, WD 640GB eSATA, 3 x WD 1TB eSATA

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