Hello
try this and see if it helps with the sound any
I want you to reset the DMA you can do this by this script here - Reset DMA
If you have problems when you click on the link try to right click on the link and select "Save Target As" and then save to your desktop.
Once it is on your desktop right click on the file and select "Run"
If you still can't run it then you can go here "Reset DMA" to see what I want to do
Gringo
Infected with redirecting rootkit - possibly Vipsearchs.net variant Google search results redirect via vipsearchs.net, etc.
#16
Posted 15 February 2012 - 08:17 AM
I will be online from 5-31 to 6-4 in a very limited amount
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Please Only Copy And Paste Reports Into Topic - Do Not Attach
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Please Only Copy And Paste Reports Into Topic - Do Not Attach
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#17
Posted 15 February 2012 - 03:41 PM
Okay, done 
Well that seemed to help - the distortion is gone when the Windows log-on sound plays, and (at a glance) my other sound seems fine.
What to do next?
Damaru
Well that seemed to help - the distortion is gone when the Windows log-on sound plays, and (at a glance) my other sound seems fine.
What to do next?
Damaru
#18
Posted 15 February 2012 - 04:50 PM
Greetings
These logs are looking very good, we are almost done!!! Just one more scan to go.
:Remove unneeded start-up entries:
This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.
If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)
Close all open windows and browsers/email, etc...
Click on the "Fix Checked" button
When completed, close the application.
NOTE**
sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe
(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit
(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit
and select to run as administrator
Eset Online Scanner
**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin
Go Eset web page to run an online scanner from ESET.
Click Scan
Wait for the scan to finish
Click on copy to clipboard or copy and paste the results here in this topic
Copy and paste that log as a reply to this topic
Gringo
These logs are looking very good, we are almost done!!! Just one more scan to go.
:Remove unneeded start-up entries:
This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.
If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)
- Run HijackThis
- Click on the Scan button
- Put a check beside all of the items listed below (if present):
- O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD\Language\Language.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [P17Helper] Rundll32 SPIRun.dll,RunDLLEntry
O4 - HKLM\..\Run: [VolPanel] "C:\Documents and Settings\Michael\My Documents\My Programs\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe" /r
O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files\Common Files\Logitech\LComMgr\Communications_Helper.exe"
O4 - HKLM\..\Run: [LVCOMSX] "C:\Program Files\Common Files\Logitech\LComMgr\LVComSX.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [Nikon Message Center 2] C:\Program Files\Nikon\Nikon Message Center 2\NkMC2.exe -s
O4 - HKLM\..\Run: [ArcSoft Connection Service] C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [RocketDock] "C:\Documents and Settings\Michael\My Documents\My Programs\RocketDock\RocketDock\RocketDock.exe"
O4 - HKCU\..\Run: [Taskbar Shuffle] C:\Documents and Settings\Michael\My Documents\My Programs\Taskbar Shuffle 2.5\Taskbar Shuffle\taskbarshuffle.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: PUSHPIN.lnk = C:\Documents and Settings\Michael\My Documents\My Programs\Push Pin 1.0\pushpin\PUSHPIN.EXE
O4 - Startup: Stardock ObjectDock.lnk = C:\Documents and Settings\Michael\My Documents\My Programs\ObjectDock\Stardock\ObjectDockFree\ObjectDock.exe
- NOTE**You can research each of those lines >here< and see if you want to keep them or not
just copy the name between the brackets and paste into the search space
O4 - HKLM\..\Run: [IntelliPoint]
NOTE**
sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe
(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit
(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit
and select to run as administrator
Eset Online Scanner
**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin
Go Eset web page to run an online scanner from ESET.
- Turn off the real time scanner of any existing antivirus program while performing the online scan
- click on the ESET Online Scanner button
- Tick the box next to YES, I accept the Terms of Use.
- Click Start
- When asked, allow the ActiveX control to install
- Click Start
- Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
- Click on Advanced Settings, ensure the options
- Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
Copy and paste that log as a reply to this topic
Gringo
I will be online from 5-31 to 6-4 in a very limited amount
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know
If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic
Please Only Copy And Paste Reports Into Topic - Do Not Attach
My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->
<-- Don't worry every little bit helps.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know
If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic
Please Only Copy And Paste Reports Into Topic - Do Not Attach
My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->
<-- Don't worry every little bit helps.
#19
Posted 16 February 2012 - 04:15 AM
Okay, I removed the items from the above list I didn't need and ran the online ESET virus scan. Here are my results:
C:\Documents and Settings\Michael\Application Data\FrostWire\.AppSpecialShare\frostwire-4.21.5.windows.exe Win32/OpenCandy application
C:\System Volume Information\_restore{5A3A45B5-B0DE-415A-945C-BEB3A1355484}\RP485\A0043098.dll a variant of Win32/Kryptik.AAJL trojan
C:\TDSSKiller_Quarantine\09.02.2012_14.48.33\mbr0000\tdlfs0000\tsk0002.dta Win64/Olmarik.AD trojan
C:\Documents and Settings\Michael\Application Data\FrostWire\.AppSpecialShare\frostwire-4.21.5.windows.exe Win32/OpenCandy application
C:\System Volume Information\_restore{5A3A45B5-B0DE-415A-945C-BEB3A1355484}\RP485\A0043098.dll a variant of Win32/Kryptik.AAJL trojan
C:\TDSSKiller_Quarantine\09.02.2012_14.48.33\mbr0000\tdlfs0000\tsk0002.dta Win64/Olmarik.AD trojan
#20
Posted 16 February 2012 - 08:01 AM
Hello
There are some minor things in your online scan that should be removed.
delete files
The rest of the Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.
Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.
The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.
Any programs and logs that are left over you can just be deleted from the desktop. TFC is a free temp file cleaner that is very easy to use, I would keep this and use before you do any scans or when you want to free up some space.
:DeFogger:
:Uninstall ComboFix:
:remove tools:
Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.
:Make your Internet Explorer more secure:
:Make Firefox more secure:
Make sure your applications have all of their updates
It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector
:Turn On Automatic Updates:
:antispyware programs:
I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:
Here is some great reading about how to be safer online:
I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.
I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM
My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->
<-- Don't worry every little bit helps.
Gringo
There are some minor things in your online scan that should be removed.
delete files
- Copy all text in the quote box (below)...to Notepad.
Quote
@echo off
del /f /s /q "C:\Documents and Settings\Michael\Application Data\FrostWire\.AppSpecialShare\frostwire-4.21.5.windows.exe"
rd /s /q "C:\TDSSKiller_Quarantine\"
del %0 - Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"
It should look like this:
<--XP
<--vista - Double click on delfile.bat to execute it.
A black CMD window will flash, then disappear...this is normal. - The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.
The rest of the Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.
Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.
The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.
Any programs and logs that are left over you can just be deleted from the desktop. TFC is a free temp file cleaner that is very easy to use, I would keep this and use before you do any scans or when you want to free up some space.
:DeFogger:
- To re-enable your Emulation drivers, double click DeFogger to run the tool.
- The application window will appear
- Click the Re-enable button to re-enable your CD Emulation drivers
- Click Yes to continue
- A 'Finished!' message will appear
- Click OK
- DeFogger will now ask to reboot the machine - click OK
Your Emulation drivers are now re-enabled.
:Uninstall ComboFix:
- turn off all active protection software
- push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
- please copy and past the following into the box ComboFix /Uninstall and click OK.
- Note the space between the X and the /Uninstall, it needs to be there.

:remove tools:
Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
- Double-click OTCleanIt.exe.
- Click the CleanUp! button.
- Select Yes when the "Begin cleanup Process?" prompt appears.
- If you are prompted to Reboot during the cleanup, select Yes.
- The tool will delete itself once it finishes, if not delete it by yourself.
- If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.
:Make your Internet Explorer more secure:
- From within Internet Explorer click on the Tools menu and then click on Options.
- Click once on the Security tab
- Click once on the Internet icon so it becomes highlighted.
- Click once on the Custom Level button.
- Change the Download signed ActiveX controls to Prompt
- Change the Download unsigned ActiveX controls to Disable
- Change the Initialise and script ActiveX controls not marked as safe to Disable
- Change the Installation of desktop items to Prompt
- Change the Launching programs and files in an IFRAME to Prompt
- When all these settings have been made, click on the OK button.
- If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.
:Make Firefox more secure:
- please visit this page to explain how to make Firefox more secure - How to Secure Firefox
Make sure your applications have all of their updates
It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector
:Turn On Automatic Updates:
- Turn On Automatic Updates
1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them
If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.
or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
:antispyware programs:
I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:
- WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
- Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
- Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often.
Here is some great reading about how to be safer online:
- PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
and
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal
I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.
I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM
My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->
<-- Don't worry every little bit helps.Gringo
I will be online from 5-31 to 6-4 in a very limited amount
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know
If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic
Please Only Copy And Paste Reports Into Topic - Do Not Attach
My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->
<-- Don't worry every little bit helps.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know
If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic
Please Only Copy And Paste Reports Into Topic - Do Not Attach
My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->
<-- Don't worry every little bit helps.
#21
Posted 16 February 2012 - 11:51 PM
Hi Gringo,
I deleted two of the items found in my scan with delfile.bat, and have followed the remaining steps in your post.
Did we remove my System Restore backups yet? I saw it mentioned briefly in your instructions, but wasn't sure which (if any) of the following steps took care of that detail.
Also, ever since I got infected, I haven't logged in to anything that required manually typing a password, etc. Do you think it is safe to do so at this point, or should I run a keylogger detector as well?
Thanks,
Damaru
I deleted two of the items found in my scan with delfile.bat, and have followed the remaining steps in your post.
Did we remove my System Restore backups yet? I saw it mentioned briefly in your instructions, but wasn't sure which (if any) of the following steps took care of that detail.
Also, ever since I got infected, I haven't logged in to anything that required manually typing a password, etc. Do you think it is safe to do so at this point, or should I run a keylogger detector as well?
Thanks,
Damaru
#22
Posted 17 February 2012 - 12:06 AM
Hello
Did we remove my System Restore backups yet? I saw it mentioned briefly in your instructions, but wasn't sure which (if any) of the following steps took care of that detail.
when you uninstalled combofix it clears out the old restore points
Also, ever since I got infected, I haven't logged in to anything that required manually typing a password, etc. Do you think it is safe to do so at this point, or should I run a keylogger detector as well?
I feel it would be ok now - but would go ahead and change any online passwords just to be safe
gringo
Did we remove my System Restore backups yet? I saw it mentioned briefly in your instructions, but wasn't sure which (if any) of the following steps took care of that detail.
when you uninstalled combofix it clears out the old restore points
Also, ever since I got infected, I haven't logged in to anything that required manually typing a password, etc. Do you think it is safe to do so at this point, or should I run a keylogger detector as well?
I feel it would be ok now - but would go ahead and change any online passwords just to be safe
gringo
I will be online from 5-31 to 6-4 in a very limited amount
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know
If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic
Please Only Copy And Paste Reports Into Topic - Do Not Attach
My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->
<-- Don't worry every little bit helps.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know
If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic
Please Only Copy And Paste Reports Into Topic - Do Not Attach
My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->
<-- Don't worry every little bit helps.
#23
Posted 17 February 2012 - 11:45 PM
Okay, computer's behaving as well or better than before and I've made a small donation to help you continue the fight against malware
I have no other issues at this time, so I guess you can go ahead and close the topic. Thanks again for all your help!
Damaru
Damaru
#24
Posted 18 February 2012 - 12:10 AM
Thank you very much it was very nice and you are more than welcome, Glad I was able to help
gringo
gringo
I will be online from 5-31 to 6-4 in a very limited amount
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know
If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic
Please Only Copy And Paste Reports Into Topic - Do Not Attach
My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->
<-- Don't worry every little bit helps.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know
If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic
Please Only Copy And Paste Reports Into Topic - Do Not Attach
My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->
<-- Don't worry every little bit helps.
#25
Posted 19 February 2012 - 11:36 PM
It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
I will be online from 5-31 to 6-4 in a very limited amount
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know
If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic
Please Only Copy And Paste Reports Into Topic - Do Not Attach
My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->
<-- Don't worry every little bit helps.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know
If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic
Please Only Copy And Paste Reports Into Topic - Do Not Attach
My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->
<-- Don't worry every little bit helps.

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