BleepingComputer.com: Hijack This log

Hello


sure you can try it

F-Secure Online Scan

You can use either Internet Explorer or Mozilla FireFox for this scan.

Note: If you are using Windows Vista, open your browser by right-clicking on its icon and select 'Run as administrator' to perform this scan.

• Please go HERE to run an online scan from F-Secure
  
• Click on Start scanning
  
• This will open a new window
  
  In Interner Explorer
  
  • It will require an activex control, please install it
    
  • Click Accept
  
  
  
  In Firefox
  
  • It will require an Add-on to be installed, please install it
    
  • Order to install the Add-on Firefox needs to be restarted, please do so
  
  
• Click Full System Scan
  
• It will now download the scanner this may take a while please be patient
  
• It will then start scanning wait for the scan to finish
  
• Click Automatic cleaning (recommended)
  
• Wait for it finish the cleaning process
  
• Click show report
  
• This will open up a window with the results of the scan copy and paste those results as a reply to this topic

also yes you can install ie if you want


gringo

Hi Gringo

After opening F Secure online Scanner page,accepting the Terms and clicking Run Check,I was not asked to download add-on to run the Test,what is its name? after trying several times (Java was disabled throw NoScript,I enabled it),a File is downloaded until it reaches 100%,I have to restart the check,then I got this Message The executable File required to run F Secure is invalid,the File may be removed or corrupted,restart your Browser
and try again.I closed Firefox and tried to restart it by running it as administrator,I got this Message Firefox is already running but is not responding close all tabs open and try again,after closing Firefox from the Task manager(it was running),I repeated all of this several Times without Success

what shall I do?

Regards
Amir

Hello


lets do this



Please download Kaspersky Virus Removal Tool and SAVE it to your desktop

• Right click and run as admin (xp please double click to run)
  
• select lang
  
• accept the license aggreement
  
• click on settings (gear looking thing on the right)
  
• put check mark in
  
  system memory
  hidden objects
  disk boot sectors
  computer
  
  
  
• go back to automatic scan
  
• click on start scan
  
• For this scan select skip for anything found
  
• when the scan is complete click on the report button (looks like a peace of paper on the right of the gear looking thing)
  
• on the left you will see
  
  status
  Detected threats<-- click on this one
  automatic Scan report
  Manual disinfection report
  
  
• click on the save button
  
  save to a location that you can find it ( default is in the document folder)
  
  
• copy and paste this report in your next post

Hi Gringo

While I was downloading Kaspersky Virus Removal Tool.exe I got 2 Messages From my Antivirus Kaspersky Internet Security telling me that the 2 Win rar
Files in Kaspersky Virus Removal Tool are Admin Password protected.I got the same Messages again when I was installing it.Who is the Admin ? and Why Password protected? is it usefull to run the San now?

Regards
amir

Hi Gringo

I thought in the time waiting of your Answer I can try to run the Scan,as I started it I got a Message of detected Threats from Micro soft Security Essentials



Category: Exploit

Description: This program is dangerous and exploits the computer on which it is run.

Recommended action: Remove this software immediately.

Security Essentials detected programs that may compromise your privacy or damage your computer. You can still access the files that these programs use without removing them (not recommended). To access these files, select the Allow action and click Apply actions. If this option is not available, log on as administrator or ask the security administrator for help.

Items:
file:C:\Users\amir\AppData\Local\temp\PR71B1.tmp
file:C:\Users\amir\AppData\Local\temp\PR8E1A.tmp
file:C:\Users\amir\AppData\Local\temp\PR8E79.tmp
file:C:\Users\amir\AppData\Local\temp\PR8F44.tmp

Get more information about this item online.

Regards
Amir

Hi Gringo
The Scan is finished and no Threats detected,so there is no Report.(as I thought)

What to do now?

Regards
Amir

Hi Gringo

I think we have reached a stop point again ,so I decided to follow the Instructions you give when you want to close the Topic.I made also some changes on my Laptop,so I am sending you a new Hijack this Report to see how it looks like.But first I have a Problem.I downloaded IE 9 and after looking in
in Control Panel- Programs and features IE was not there,in Turn windows features on or off,I turned IE 9 feature off.There is no IE folder
in C program Files or Program Date and there is no IE Icon in Win start up,despite all this when I am trying to run IE 9 setup as Administrator
I got always a message telling me setup cannot continue because a more recent version of IE is installed on your Computer ???
I still cannot run F secure online scanner.

Here is the new Hijack this Report

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:30:59 AM, on 2/15/2012
Platform: Unknown Windows (WinNT 6.01.3505 SP1)
MSIE: Unable to get Internet Explorer version!
Boot mode: Normal

Running processes:
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\BillP Studios\WinPatrol\WinPatrol.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\mDSL\bin\App.exe
C:\Program Files\Microsoft Download Manager\MSDownloadManager.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IAStorIcon] C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
O4 - HKLM\..\Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
O4 - HKLM\..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe -expressboot
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MIF5BA~1\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MIF5BA~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MIF5BA~1\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MIF5BA~1\Office12\REFIEBAR.DLL
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O17 - HKLM\System\CCS\Services\Tcpip\..\{86B6E730-1D94-4883-922D-E2B99896CD43}: NameServer = 196.202.139.230 196.202.139.210
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: AMD External Events Utility - AMD - C:\Windows\system32\atiesrxx.exe
O23 - Service: Intel® Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
O23 - Service: UDisk Monitor - Unknown owner - C:\Program Files\mDSL\bin\MonServiceUDisk.exe
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe

--
End of file - 3744 bytes

Thanks a lot Gringo
Regards
Amir

Hello Amir

I would not read to much in not running F-secure those things happen


I would check into why you cannot install IE9 - but my knowledge in this area is very limited, so I think you would be best served opening a topic in the windows forum.


The hijackthis log looks very good so make sure to do post 14 and do the cleanup


gringo

This post has been edited by gringo_pr: 14 February 2012 - 05:40 PM

Hi Gringo
Thats OK
yes I installed Winpatrol and spywareblaster,I visited scunia Software and after the Search the Result was three programs are patched but they are not named
in the result.I could not visit the Page about malwareremoval because i always got a message from Firefox that the connection is timed out.I saved the Page about how to make Firefox more secure to read it carefully and I did the clean up.
Regards

This post has been edited by mardoom: 14 February 2012 - 06:09 PM

Hello


There are some minor things in your online scan that should be removed.


delete files

• Copy all text in the quote box (below)...to Notepad.
  

  Quote

  @echo off
  del /f /s /q "C:\Users\amir\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\QuickStores.lnk"
  del /f /s /q "D:\software\Unlocker1.9.1.exe"
  del /f /s /q "D:\software\_Your Uninstaller! Pro 7.4.2011.12.EXE"
  del /f /s /q "D:\software\Your Uninstaller! Pro 7.4.2011.12\Your Uninstaller! Pro 7.4.2011.12.exe"
  del %0
  
  
• Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"
  It should look like this: <--XP<--vista
  
• Double click on delfile.bat to execute it.
  A black CMD window will flash, then disappear...this is normal.
  
• The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.

The rest of the Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.


Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

Any programs and logs that are left over you can just be deleted from the desktop. TFC is a free temp file cleaner that is very easy to use, I would keep this and use before you do any scans or when you want to free up some space.

:DeFogger:

To re-enable your Emulation drivers, double click DeFogger to run the tool.

• The application window will appear
  
• Click the Re-enable button to re-enable your CD Emulation drivers
  
• Click Yes to continue
  
• A 'Finished!' message will appear
  
• Click OK
  
• DeFogger will now ask to reboot the machine - click OK

Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:

• turn off all active protection software
  
• push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  
• please copy and past the following into the box ComboFix /Uninstall and click OK.
  
• Note the space between the X and the /Uninstall, it needs to be there.
  
• 

:remove tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.

• Double-click OTCleanIt.exe.
  
• Click the CleanUp! button.
  
• Select Yes when the "Begin cleanup Process?" prompt appears.
  
• If you are prompted to Reboot during the cleanup, select Yes.
  
• The tool will delete itself once it finishes, if not delete it by yourself.
  
• If asked to restart the computer, please do so

Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.


:Make your Internet Explorer more secure:

• From within Internet Explorer click on the Tools menu and then click on Options.
  
• Click once on the Security tab
  
• Click once on the Internet icon so it becomes highlighted.
  
• Click once on the Custom Level button.
  
• Change the Download signed ActiveX controls to Prompt
  
• Change the Download unsigned ActiveX controls to Disable
  
• Change the Initialise and script ActiveX controls not marked as safe to Disable
  
• Change the Installation of desktop items to Prompt
  
• Change the Launching programs and files in an IFRAME to Prompt
  
• When all these settings have been made, click on the OK button.
  
• If it prompts you as to whether or not you want to save the settings, press the Yes button.
  Next press the Apply button and then the OK to exit the Internet Properties page.

:Make Firefox more secure:

please visit this page to explain how to make Firefox more secure - How to Secure Firefox

Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector


:Turn On Automatic Updates:

Turn On Automatic Updates
1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:

• WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  
  
• Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  
  
• Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
  totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often.

Here is some great reading about how to be safer online:

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
and
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here --><-- Don't worry every little bit helps.

Gringo

Hi Gringo

Thanks again for your help,you are the best
You can close this Topic too,but before would you like to help me with another 2 PC,s?
If yes ,I will start a new Topic and put the link here.

I wish you all the best
Regards
Amir

Of course I will help you but lets do them one at a time OK



start a new topic and give me a brief explanation of what is going on with the computer



send me the link here when you are ready



gringo

Hi Gringo
Thanks

Here is the link for the new Topic



http://www.bleepingcomputer.com/forums/topic442762.html

Regards
Amir

Got it

Hi Gringo
Good that this Topic is still open because I have a small Problem and want to ask you about it.A friend of me gave me Kingston USB 2.0 8G Flash to copy
some movies for him from my Laptop.I formatted the USB first then I started coping the movies.Later i want to add some more to flash,I opened it to paste the new copied Movies,I found that all the Movies folders I copy first turned into a Paper shape with 4 kb size, but on my Computer the Drive has the real size used from the flash and the free rest.I found the same paper shape on the Desktop too.Microsoft Security Essentials did not help,also URescue for usb.Malwarebytes Antimalware ,winpatrol and spywareblaster are all installed.Do you have an idea what that is?

Regards
Amir