BleepingComputer.com: Getting the tidserv activity 2 block from Norton

Jump to content

Forum Guidelines

Posted Image Read the following topic before creating a new topic in this forum. It contains instructions on the what we would like you to post, which will enable us to help you more quickly.

Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help


Posted Image Unfortunately, with the amount of logs we receive per day, the average response time is 5 days. I want to assure you, though, that your topic will be looked at and responded to. So please be patient.


Posted Image DO NOT RUN ComboFix unless requested to.


Posted Image Only members of the Malware Response Team or Moderators are allowed to help people with logs. Anyone else should refrain from posting to another user's log.


Posted Image When posting a log please put the type of infection you have in the topic title. IE: Winfixer, Virtumonde, WinTools, WebSearch, Home Search Assistant, etc.


Posted Image Do not bump your topic. We try to resolve logs on a first come/first served basis. By bumping your log you will be pushed back in line due to the new date of your bump.
Page 1 of 1
  • You cannot start a new topic
  • This topic is locked

Getting the tidserv activity 2 block from Norton popping up at reboot then frequently after

#1 User is offline   Rubio 

  • New Member
  • Pip
  • Find Topics
  • Group: Members
  • Posts: 1
  • Joined: 07-February 12

Posted 07 February 2012 - 11:45 PM

I'm fairly new to this stuff but have done enough reading to try to troubleshoot myself. Have spent the better part of the day trying to read some suggestions, but I've given in...

I have logs from ComboFix:

ComboFix 12-02-02.02 - Kurt 02/07/2012 20:49:39.1.2 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.894.166 [GMT -7:00]
Running from: c:\documents and settings\Kurt\My Documents\Downloads\ComboFix.exe
AV: Norton Internet Security Netbook Edition *Enabled/Updated* {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton Internet Security Netbook Edition *Enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}
.
- REDUCED FUNCTIONALITY MODE -
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\docume~1\Kurt\LOCALS~1\Temp\libsqlitejdbc-1309707090800903811.lib
c:\docume~1\Kurt\LOCALS~1\Temp\swt-gdip-win32-3448.dll
c:\docume~1\Kurt\LOCALS~1\Temp\swt-win32-3448.dll
c:\docume~1\Kurt\LOCALS~1\Temp\WindowsAPI.dll
c:\docume~1\Kurt\LOCALS~1\Temp\WindowsZFSJNI.dll
c:\documents and settings\Kurt\Local Settings\Temp\libsqlitejdbc-1309707090800903811.lib
c:\documents and settings\Kurt\Local Settings\Temp\swt-gdip-win32-3448.dll
c:\documents and settings\Kurt\Local Settings\Temp\swt-win32-3448.dll
c:\documents and settings\Kurt\Local Settings\Temp\WindowsAPI.dll
c:\documents and settings\Kurt\Local Settings\Temp\WindowsZFSJNI.dll
.
.
((((((((((((((((((((((((( Files Created from 2012-01-08 to 2012-02-08 )))))))))))))))))))))))))))))))
.
.
2012-02-08 04:00 . 2012-02-08 04:00 63115 ----a-w- c:\documents and settings\All Users\Application Data\Microsoft\IdentityCRL\production\temp\wlidui_WLIDSVC\USERTILE.JS
2012-02-08 04:00 . 2012-02-08 04:00 4599 ----a-w- c:\documents and settings\All Users\Application Data\Microsoft\IdentityCRL\production\temp\wlidui_WLIDSVC\UIRESOURCE.JS
2012-02-08 04:00 . 2012-02-08 04:00 8646 ----a-w- c:\documents and settings\All Users\Application Data\Microsoft\IdentityCRL\production\temp\wlidui_WLIDSVC\TILEBOX.JS
2012-02-08 04:00 . 2012-02-08 04:00 6429 ----a-w- c:\documents and settings\All Users\Application Data\Microsoft\IdentityCRL\production\temp\wlidui_WLIDSVC\UICORE.JS
2012-02-08 04:00 . 2012-02-08 04:00 9310 ----a-w- c:\documents and settings\All Users\Application Data\Microsoft\IdentityCRL\production\temp\wlidui_WLIDSVC\TEXTBOX.JS
2012-02-08 04:00 . 2012-02-08 04:00 5927 ----a-w- c:\documents and settings\All Users\Application Data\Microsoft\IdentityCRL\production\temp\wlidui_WLIDSVC\TEXT.JS
2012-02-08 04:00 . 2012-02-08 04:00 8613 ----a-w- c:\documents and settings\All Users\Application Data\Microsoft\IdentityCRL\production\temp\wlidui_WLIDSVC\SAVEDUSER.JS
2012-02-08 04:00 . 2012-02-08 04:00 1651 ----a-w- c:\documents and settings\All Users\Application Data\Microsoft\IdentityCRL\production\temp\wlidui_WLIDSVC\QUERYSTRING.JS
2012-02-08 04:00 . 2012-02-08 04:00 6910 ----a-w- c:\documents and settings\All Users\Application Data\Microsoft\IdentityCRL\production\temp\wlidui_WLIDSVC\NEWUSERCOMM.JS
2012-02-08 04:00 . 2012-02-08 04:00 8288 ----a-w- c:\documents and settings\All Users\Application Data\Microsoft\IdentityCRL\production\temp\wlidui_WLIDSVC\IMAGE.JS
2012-02-08 04:00 . 2012-02-08 04:00 6208 ----a-w- c:\documents and settings\All Users\Application Data\Microsoft\IdentityCRL\production\temp\wlidui_WLIDSVC\LINK.JS
2012-02-08 04:00 . 2012-02-08 04:00 18541 ----a-w- c:\documents and settings\All Users\Application Data\Microsoft\IdentityCRL\production\temp\wlidui_WLIDSVC\LOCALIZATION.JS
2012-02-08 03:59 . 2012-02-08 03:59 51852 ----a-w- c:\documents and settings\All Users\Application Data\Microsoft\IdentityCRL\production\temp\wlidui_WLIDSVC\EXTERNALWRAPPER.JS
2012-02-08 03:59 . 2012-02-08 03:59 20719 ----a-w- c:\documents and settings\All Users\Application Data\Microsoft\IdentityCRL\production\temp\wlidui_WLIDSVC\DIVWRAPPER.JS
2012-02-08 03:59 . 2012-02-08 03:59 23327 ----a-w- c:\documents and settings\All Users\Application Data\Microsoft\IdentityCRL\production\temp\wlidui_WLIDSVC\COMBOBOX.JS
2012-02-08 03:59 . 2012-02-08 03:59 8782 ----a-w- c:\documents and settings\All Users\Application Data\Microsoft\IdentityCRL\production\temp\wlidui_WLIDSVC\BUTTON.JS
2012-02-08 03:59 . 2012-02-08 03:59 7271 ----a-w- c:\documents and settings\All Users\Application Data\Microsoft\IdentityCRL\production\temp\wlidui_WLIDSVC\CHECKBOX.JS
2012-02-07 05:23 . 2008-04-15 04:00 45568 ----a-w- c:\windows\system32\drwtsn32.exe
2012-02-07 05:23 . 2008-04-15 04:00 80384 ----a-w- c:\windows\system32\faultrep.dll
2012-02-07 05:20 . 2012-02-08 03:59 0 --sha-w- c:\windows\system32\dds_trash_log.cmd
2012-02-07 05:20 . 2012-02-07 05:20 -------- d-----w- c:\documents and settings\Kurt\Local Settings\Application Data\SanctionedMedia
2012-01-09 17:34 . 2012-01-13 01:18 -------- d-----w- c:\program files\Common Files\Adobe
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2012-01-09 17:39 . 2011-06-26 23:52 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-11-25 21:57 . 2011-11-25 21:57 293376 ----a-w- c:\windows\system32\winsrv.dll
2011-11-23 13:25 . 2011-11-23 13:25 1859584 ----a-w- c:\windows\system32\win32k.sys
2011-11-18 12:35 . 2011-11-18 12:35 60416 ----a-w- c:\windows\system32\packager.exe
2011-11-16 14:21 . 2011-11-16 14:21 354816 ----a-w- c:\windows\system32\winhttp.dll
2011-11-16 14:21 . 2011-11-16 14:21 152064 ----a-w- c:\windows\system32\schannel.dll
2012-02-02 21:38 . 2011-09-22 14:38 134104 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
------- Sigcheck -------
Note: Unsigned files aren't necessarily malware.
.
[-] 2008-04-15 12:00 . 1C4813270B33687A35C90E69295CBF72 . 75264 . . [------] . . c:\windows\system32\drivers\ipsec.sys
.
[-] 2008-04-15 12:00 . 1C4813270B33687A35C90E69295CBF72 . 75264 . . [------] . . c:\windows\system32\drivers\ipsec.sys
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\00Zecter]
@="{D25B32FE-CB96-491A-98FF-AD59DA382D69}"
[HKEY_CLASSES_ROOT\CLSID\{D25B32FE-CB96-491A-98FF-AD59DA382D69}]
2009-10-26 06:52 661504 ----a-w- c:\program files\Hewlett-Packard\HP CloudDrive\ShellExt.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\01Zecter]
@="{EB24CA6D-F315-4A81-AC1A-C79CFD77F3F5}"
[HKEY_CLASSES_ROOT\CLSID\{EB24CA6D-F315-4A81-AC1A-C79CFD77F3F5}]
2009-10-26 06:52 661504 ----a-w- c:\program files\Hewlett-Packard\HP CloudDrive\ShellExt.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\02Zecter]
@="{B3C78E40-6B64-47C3-AE34-60B770881EB8}"
[HKEY_CLASSES_ROOT\CLSID\{B3C78E40-6B64-47C3-AE34-60B770881EB8}]
2009-10-26 06:52 661504 ----a-w- c:\program files\Hewlett-Packard\HP CloudDrive\ShellExt.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\03Zecter]
@="{622AFE52-33F6-4D9F-9966-E0BC52D7D69D}"
[HKEY_CLASSES_ROOT\CLSID\{622AFE52-33F6-4D9F-9966-E0BC52D7D69D}]
2009-10-26 06:52 661504 ----a-w- c:\program files\Hewlett-Packard\HP CloudDrive\ShellExt.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\04Zecter]
@="{855156F0-2A0F-11DE-8C30-0800200C9A66}"
[HKEY_CLASSES_ROOT\CLSID\{855156F0-2A0F-11DE-8C30-0800200C9A66}]
2009-10-26 06:52 661504 ----a-w- c:\program files\Hewlett-Packard\HP CloudDrive\ShellExt.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Simplify Media"="c:\program files\HP\HP MediaStream\HPMediaStream.exe" [2009-10-23 21498376]
"ZumoDrive"="c:\program files\Hewlett-Packard\HP CloudDrive\ZumoLauncher.lnk" [2010-03-09 1733]
"Aim"="c:\program files\AIM\aim.exe" [2011-01-05 4321112]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-15 15360]
.
c:\documents and settings\Kurt\Start Menu\Programs\Startup\
DING!.lnk - c:\program files\Southwest Airlines\Ding\Ding.exe [2006-6-22 462848]
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2009-2-26 97680]
OneNote Table Of Contents.onetoc2 [2011-4-27 3656]
OpenOffice.org 3.2.lnk - c:\program files\OpenOffice.org 3\program\quickstart.exe [2010-5-20 1195008]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
Windows Search.lnk - c:\program files\Windows Desktop Search\WindowsSearch.exe [2008-5-26 123904]
.
[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{56F9679E-7826-4C84-81F3-532071A8BCC5}"= "c:\program files\Windows Desktop Search\MSNLNamespaceMgr.dll" [2009-05-25 304128]
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\wlcsdk.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"c:\\Program Files\\Windows Live\\Sync\\WindowsLiveSync.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"c:\\Program Files\\Hewlett-Packard\\HP QuickSync\\jre\\bin\\javaw.exe"=
"c:\\Program Files\\Skype\\Plugin Manager\\skypePM.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=
"c:\\Program Files\\TeamViewer\\Version5\\TeamViewer.exe"=
"c:\\Program Files\\AIM\\aim.exe"=
"c:\\Program Files\\Common Files\\Apple\\Apple Application Support\\WebKit2WebProcess.exe"=
.
R0 SahdIa32;HDD Filter Driver;c:\windows\system32\drivers\SahdIa32.sys [11/16/2009 5:32 PM 21488]
R0 SaibIa32;Volume Filter Driver;c:\windows\system32\drivers\SaibIa32.sys [11/16/2009 5:32 PM 15856]
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\NIS\1109000.00C\symds.sys [10/11/2011 9:57 PM 328752]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NIS\1109000.00C\symefa.sys [10/11/2011 9:57 PM 173176]
R0 SysCow;SysCow;c:\windows\system32\drivers\syscow32x.sys [7/2/2009 12:10 AM 103792]
R1 BHDrvx86;BHDrvx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.0.0.136\Definitions\BASHDefs\20120121.002\BHDrvx86.sys [1/23/2012 5:47 PM 820344]
R1 CbFs;CbFs;c:\windows\system32\drivers\cbfs.sys [3/9/2010 7:10 AM 147416]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\NIS\1109000.00C\cchpx86.sys [10/11/2011 9:57 PM 485512]
R1 DVMIO;DVMIO;c:\splash.sys\config\dvmio.sys [9/29/2009 7:25 PM 17624]
R1 SaibVd32;Virtual Disk Driver;c:\windows\system32\drivers\SaibVd32.sys [11/16/2009 5:32 PM 25584]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\NIS\1109000.00C\ironx86.sys [10/11/2011 9:57 PM 116784]
R2 9734BF6A-2DCD-40f0-BAB0-5AAFEEBE1269;Roxio SAIB Service;c:\program files\Roxio\BackOnTrack\Disaster Recovery\SaibSVC.exe [6/2/2009 8:05 PM 457200]
R2 BOTService;BOTService;c:\program files\Roxio\BackOnTrack\Instant Restore\BOTService.exe [7/9/2009 5:08 AM 199152]
R2 DvmMDES;DeviceVM Meta Data Export Service;c:\splash.sys\config\DVMExportService.exe [7/8/2009 8:55 PM 323584]
R2 HPDrvMntSvc.exe;HP Quick Synchronization Service;c:\program files\Hewlett-Packard\Shared\HPDrvMntSvc.exe [3/17/2011 4:45 PM 92216]
R2 NIS;Norton Internet Security;c:\program files\Norton Internet Security\Engine\17.9.0.12\ccsvchst.exe [10/11/2011 9:56 PM 126400]
R3 AESTAud;AE Audio Service;c:\windows\system32\drivers\AESTAud.sys [11/16/2009 4:55 PM 113664]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2/7/2012 3:52 AM 106104]
R3 IDSxpx86;IDSxpx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.0.0.136\Definitions\IPSDefs\20120207.005\IDSXpx86.sys [2/7/2012 1:39 PM 356280]
R3 NVHDA;Service for NVIDIA High Definition Audio Driver;c:\windows\system32\drivers\nvhda32.sys [6/26/2009 12:55 AM 56992]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys --> c:\windows\system32\Drivers\RtsUStor.sys [?]
S3 RtsUIR;Realtek IR Driver;c:\windows\system32\DRIVERS\Rts516xIR.sys --> c:\windows\system32\DRIVERS\Rts516xIR.sys [?]
.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost - NetSvcs
lightscribeservice
.
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{cd3bdff2-fa70-11df-9c9b-feac3a184ab0}]
\Shell\AutoRun\command - D:\AutoRun.exe
.
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{cd3be023-fa70-11df-9c9b-feac3a184ab0}]
\Shell\AutoRun\command - D:\AutoRun.exe
.
Contents of the 'Scheduled Tasks' folder
.
2012-02-08 c:\windows\Tasks\BackOnTrack Instant Restore Idle.job
- c:\program files\Roxio\BackOnTrack\Instant Restore\RstIdle.exe [2009-07-09 12:09]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://yahoo.com/
uInternet Settings,ProxyOverride = <local>
LSP: mswsock.dll
TCP: DhcpNameServer = 68.105.28.12 68.105.29.12 68.105.28.11
FF - ProfilePath - c:\documents and settings\Kurt\Application Data\Mozilla\Firefox\Profiles\spw2ur6u.default\
FF - prefs.js: browser.startup.homepage - hxxp://yahoo.com/
FF - prefs.js: network.proxy.type - 4
FF - user.js: network.protocol-handler.warn-external.dnupdate - false
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2012-02-07 21:02
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
.
c:\windows\$NtUninstallKB39919$:SummaryInformation 0 bytes hidden from API
.
scan completed successfully
hidden files: 1
.
**************************************************************************
.
[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\NIS]
"ImagePath"="\"c:\program files\Norton Internet Security\Engine\17.9.0.12\ccSvcHst.exe\" /s \"NIS\" /m \"c:\program files\Norton Internet Security\Engine\17.9.0.12\diMaster.dll\" /prefetch:1"
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'explorer.exe'(3212)
c:\windows\system32\WININET.dll
c:\program files\Hewlett-Packard\HP CloudDrive\ShellExt.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\system32\nvsvc32.exe
c:\program files\idt\wdm\STacSV.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
c:\windows\system32\SearchIndexer.exe
c:\program files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcAppFlt.exe
c:\program files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcIp.exe
c:\program files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
c:\program files\Apoint2K\Apoint.exe
c:\program files\Apoint2K\ApMsgFwd.exe
c:\program files\Apoint2K\Apntex.exe
c:\program files\Hewlett-Packard\HP CloudDrive\ZumoDrive.exe
c:\program files\OpenOffice.org 3\program\soffice.exe
c:\program files\OpenOffice.org 3\program\soffice.bin
c:\windows\System32\ping.exe
.
**************************************************************************
.
Completion time: 2012-02-07 21:11:45 - machine was rebooted
ComboFix-quarantined-files.txt 2012-02-08 04:11
.
Pre-Run: 106,768,666,624 bytes free
Post-Run: 109,408,493,568 bytes free
.
WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
UnsupportedDebug="do not select this" /debug
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect
.
- - End Of File - - 9327193C86071CA6FA593BB763EC2647


And a log from HijackThis:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 9:22:52 PM, on 2/7/2012
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Roxio\BackOnTrack\Instant Restore\BOTService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
c:\program files\idt\wdm\STacSV.exe
C:\Program Files\Roxio\BackOnTrack\Disaster Recovery\SaibSVC.exe
C:\SPLASH.SYS\config\DVMExportService.exe
C:\Program Files\Hewlett-Packard\Shared\HPDrvMntSvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Norton Internet Security\Engine\17.9.0.12\ccSvcHst.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcAppFlt.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcIp.exe
C:\Program Files\Norton Internet Security\Engine\17.9.0.12\ccSvcHst.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\Apoint2K\ApMsgFwd.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Hewlett-Packard\HP CloudDrive\ZumoDrive.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\Southwest Airlines\Ding\Ding.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files\OpenOffice.org 3\program\soffice.exe
C:\Program Files\OpenOffice.org 3\program\soffice.bin
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\ping.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe
C:\WINDOWS\system32\SearchProtocolHost.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/HPNOT/1
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\17.9.0.12\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\17.9.0.12\IPSBHO.DLL
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: Microsoft Live Search Toolbar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files\MSN\Toolbar\3.0.0566.0\msneshellx.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\17.9.0.12\coIEPlg.dll
O3 - Toolbar: Microsoft Live Search Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files\MSN\Toolbar\3.0.0566.0\msneshellx.dll
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [Simplify Media] "C:\Program Files\HP\HP MediaStream\HPMediaStream.exe" -splash
O4 - HKCU\..\Run: [ZumoDrive] "C:\Program Files\Hewlett-Packard\HP CloudDrive\ZumoLauncher.lnk"
O4 - HKCU\..\Run: [Aim] "C:\Program Files\AIM\aim.exe" /d locale=en-US
O4 - Startup: DING!.lnk = C:\Program Files\Southwest Airlines\Ding\Ding.exe
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Startup: OneNote Table Of Contents.onetoc2
O4 - Startup: OpenOffice.org 3.2.lnk = C:\Program Files\OpenOffice.org 3\program\quickstart.exe
O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MI1933~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MI1933~1\Office12\ONBttnIE.dll
O9 - Extra button: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {1851174C-97BD-4217-A0CC-E908F60D5B7A} (Hewlett-Packard Online Support Services) - http://h20364.www2.hp.com/CSMWeb/Customer/cabs/HPISDataManager.CAB
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1268100662875
O16 - DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} (GMNRev Class) - http://h20614.www2.hp.com/ediags/gmd/Install/Cab/hpdetect118.cab
O16 - DPF: {C345E174-3E87-4F41-A01C-B066A90A49B4} (WRC Class) - http://trial.trymicrosoftoffice.com/trialoaa/buymsoffice_assets/framework/microsoft/wrc32.ocx
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Roxio SAIB Service (9734BF6A-2DCD-40f0-BAB0-5AAFEEBE1269) - Unknown owner - C:\Program Files\Roxio\BackOnTrack\Disaster Recovery\SaibSVC.exe
O23 - Service: BOTService - Sonic Solutions - C:\Program Files\Roxio\BackOnTrack\Instant Restore\BOTService.exe
O23 - Service: DeviceVM Meta Data Export Service (DvmMDES) - DeviceVM, Inc. - C:\SPLASH.SYS\config\DVMExportService.exe
O23 - Service: ForceWare Intelligent Application Manager (IAM) - Unknown owner - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcAppFlt.exe
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\HP Games\HP Game Console\GameConsoleService.exe
O23 - Service: HP Quick Synchronization Service (HPDrvMntSvc.exe) - Hewlett-Packard Company - C:\Program Files\Hewlett-Packard\Shared\HPDrvMntSvc.exe
O23 - Service: HP Software Framework Service (hpqwmiex) - Hewlett-Packard Company - C:\Program Files\Hewlett-Packard\Shared\hpqWmiEx.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - c:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Norton Internet Security (NIS) - Symantec Corporation - C:\Program Files\Norton Internet Security\Engine\17.9.0.12\ccSvcHst.exe
O23 - Service: ForceWare IP service (nSvcIp) - Unknown owner - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcIp.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Audio Service (STacSV) - IDT, Inc. - c:\program files\idt\wdm\STacSV.exe

--
End of file - 9745 bytes


I have uninstalled Malwarebytes from my notebook as it seemed like it was fighting with Norton for airtime to tell me that it was blocking to outbound IP addresses, but Norton is still popping every several minutes saying an attempt to attack was blocked (the tidserv activity 2), and automatically at reboot. Please gimme some help...

This post has been edited by Budapest: 08 February 2012 - 12:11 AM
Reason for edit: Moved from AII

#2 User is online   gringo_pr 

  • Bleepin Gringo
  • PipPipPipPipPipPip
  • Find Topics
  • Group: Malware Response Team
  • Posts: 85,530
  • Joined: 03-July 08
  • Gender:Male
  • Location:Puerto rico

Posted 10 February 2012 - 02:07 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.


We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

    Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
    • The application window will appear
    • Click the Disable button to disable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger may ask you to reboot the machine, if it does - click OK

    Do not re-enable these drivers until otherwise instructed.


Download DDS:

    Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
      • DDS.txt
      • Attach.txt

    • A window will open instructing you save & post the logs
    • Save the logs to a convenient place such as your desktop
    • Copy the contents of both logs & post in your next reply


information and logs:

    In your next post I need the following

    • .logs from DDS
    • let me know of any problems you may have had


Gringo
I will be online from 5-31 to 6-4 in a very limited amount

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic

Please Only Copy And Paste Reports Into Topic - Do Not Attach

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

#3 User is online   gringo_pr 

  • Bleepin Gringo
  • PipPipPipPipPipPip
  • Find Topics
  • Group: Malware Response Team
  • Posts: 85,530
  • Joined: 03-July 08
  • Gender:Male
  • Location:Puerto rico

Posted 13 February 2012 - 12:14 AM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!


Gringo
I will be online from 5-31 to 6-4 in a very limited amount

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic

Please Only Copy And Paste Reports Into Topic - Do Not Attach

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

#4 User is online   gringo_pr 

  • Bleepin Gringo
  • PipPipPipPipPipPip
  • Find Topics
  • Group: Malware Response Team
  • Posts: 85,530
  • Joined: 03-July 08
  • Gender:Male
  • Location:Puerto rico

Posted 16 February 2012 - 09:29 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
I will be online from 5-31 to 6-4 in a very limited amount

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic

Please Only Copy And Paste Reports Into Topic - Do Not Attach

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

Share this topic:


Page 1 of 1
  • You cannot start a new topic
  • This topic is locked

1 User(s) are reading this topic
0 members, 1 guests, 0 anonymous users