BleepingComputer.com: Windows XP will not start

Run chkdsk only: Do not run fixmbr at this time, especially not on an OEM machine without knowing the possible effect it may have on a machine that may have an OEM mbr.

Okay I created the bootdisk and ran chkdsk /r. The result = The volume appears to ccontain one or more unrecoverable problems.

Now what do I try. What does this mean?

Also I am not seeing C:\WINDOWS> prompt. All I see when I typed chkdsk /r was C:\>

I am not sure if this is the same thing.

Pupil of PC, on 09 February 2012 - 07:51 PM, said:

What you have reported indicates disk file-system corruption that is actually preventing the Windows XP Recovery Console recognising the Windows installation.

Please try the following:

Download NTBR_CD.exe and create a bootable CD.

• Save the file to your Desktop and double-click it. This will create a folder named NTBR_CD.
  
• Open the folder and locate BurnItCD. Launch it by double-clicking it.
  
• When BurnCDCC opens, click Start - the CD tray will open.
  
• Insert blank CD and click OK.
  
• The tray will close, burn the image then eject the disk.

Run chkdsk.

• Boot the affected computer with the new CD.
  
• Once presented with the boot screen press <ENTER> to boot from CD.
  
• After a warning screen there is a keyboard language options screen - press <ENTER> to leave it at EN-US.
  You should now be at the Tool options screen.
  
• Type 5 and press <ENTER> to go to a command prompt.
  At the command prompt type the following bolded command then press <ENTER>
  
  tools\ntfs4dos\chkdsk
  
  You will be prompted (in ?Dutch) to press <ENTER>.
  
• Press <ENTER> to start the check disk utility.
  Check Disk will check all attached drives and attempt to correct any errors.
  Please make a note of any errors found or corrections made.
  
• When it completes type "menu" and press <ENTER> to return to the tools menu.
  
• Type 6 and press <ENTER> to quit, then press <Ctrl+Alt+Del> to restart.

(With thanks to noahdfear for the above tool and instructions.)

Please let me know if chkdsk reports any errors or corrections made, or if it completes without incident.

Allow the computer to attempt booting normally and let me know the outcome.

I ran the chkdsk and recieved the following message as it completed. "checkdisk raise an exception at 0x006e356a exception code 0x000009a.

I restarted the computer and it automatically ran CHKDSK I am waiting for it to finish to see if it will start normally.

Awesome. My computer started and all files seem to be intact. Thanks everybody.

What might have caused this as I did not install anything and did not add new hardware? Is there anything else I should do to further protect my computer from further issues?


Thanks again

In the simplest of terms your file system on the hard drive gets into a mess and the chkdsk routine gives it a clean up and repairs it. A bit like tidying up a messy filing cabinet.

Glad to hear you got it going. Not much you can do to prevent it happening again but it is not likely to happen very often unless there are faults on the hard drive or memory.

Obviously if the problem repeats in a short space of time then we can run some more tests.

a residual problem that remains is that I have no sound. When I open the volume control it says there is no sound device. Any suggestions?

Pupil of PC, on 10 February 2012 - 07:03 PM, said:

Use the Windows Error Checking utility (Check Disk), with the options to fix file system errors and scan the disk surface for errors, attempt recovery of data and repair the disk.

• Open "My Computer"
  
• Right-click on the drive that you wish to check > Properties > Tools > and in the "Error checking" section, click on "Check now".
  
• Place a tick in both boxes > Start.
  
• If the disk you have chosen is the system disk:
  
  • A message will notify you that a restart is necessary: Click OK, and close all windows.
    
  • Re-start the computer. The disk will be checked when the system boots.
    This test will take some time to run and at times may appear stalled but just let it run.
    
  • When the disk check is complete, the system will re-start automatically and load Windows.

A log of the disk check is recorded only if the scheduled re-start is used, and only for drives on the same HDD as the Operating System.
To open Event Viewer and view the log:

• Go to Start > Run > and type eventvwr and press the <ENTER> key.
  The Event Viewer window will open.
  
• In the left pane, click on Application.
  
• In the right pane, at the top, click on the column heading Source to sort the list alphabetically.
  
• Look in the Source column for "Winlogon", with an entry corresponding to the date and time of the disk check.
  
• Double-click on that entry to view the log.
  
• Click on the button to copy the log text to the clipboard.
  
• Paste the log text into your next reply.

I ran the scan and still have no sound. Also I am getting a hardware installation error after starting. When I click continue anyways It says files needed SDhp1000.dll. I downloaded the printer drivers and installed them but still get this error each time I log in. I do not have a disk for my printer. Thanks



Event Type: Information
Event Source: Winlogon
Event Category: None
Event ID: 1001
Date: 11/02/2012
Time: 11:28:12 AM
User: N/A
Computer: LIVING_ROOM
Description:
Checking file system on C:
The type of the file system is NTFS.
Volume label is HP_PAVILION.

A disk check has been scheduled.
Windows will now check the disk.
Cleaning up minor inconsistencies on the drive.
Cleaning up 18 unused index entries from index $SII of file 0x9.
Cleaning up 18 unused index entries from index $SDH of file 0x9.
Cleaning up 18 unused security descriptors.
CHKDSK is verifying Usn Journal...
Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
Free space verification is complete.

235263892 KB total disk space.
210195932 KB in 364988 files.
171508 KB in 32986 indexes.
0 KB in bad sectors.
520076 KB in use by the system.
4096 KB occupied by the log file.
24376376 KB available on disk.

4096 bytes in each allocation unit.
58815973 total allocation units on disk.
6094094 allocation units available on disk.

Internal Info:
e0 34 06 00 e1 11 06 00 ae 55 09 00 00 00 00 00 .4.......U......
cc 7c 00 00 02 00 00 00 75 0b 00 00 00 00 00 00 .|......u.......
1a 4c 96 30 00 00 00 00 4e ed 23 86 01 00 00 00 .L.0....N.#.....
80 d9 9f 38 00 00 00 00 5e ec 38 ab 1c 00 00 00 ...8....^.8.....
d8 de 6f 04 02 00 00 00 da ab 99 a1 20 00 00 00 ..o......... ...
60 bb f1 a6 00 00 00 00 b0 39 07 00 bc 91 05 00 `........9......
00 00 00 00 00 70 57 1d 32 00 00 00 da 80 00 00 .....pW.2.......

Windows has finished checking your disk.
Please wait while your computer restarts.


For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

I solved the hardware installation problem. Any suggestions for the sound problem?

Thanks