BleepingComputer.com: I think I have the latest TDL Virus

I do not show any signs of redirects but as I was looking at files on my PC I see this hidden area that does not show under "My Computer". My father is not here due to his rehab but he is coming home and I would like to see if I can get this removed. I am hoping it is my paranoia but just in case can some one help me.




My Operating System is Windows 7 64 bit

This post has been edited by Ratso2u: 07 February 2012 - 12:57 AM

It looks like just an ordinary partition.

If there are no files in there or any purpose to it being there, you can "merge" that partition with your main one if you want.

Are you experiencing any symptoms of infection?

The only thing I see that is going on is my home page is trying to be changed to some website I have never heard of. My father (herg62123) has all sorts of precautions like superantispyware paid version and some type of host blocking file from mvphosts. I was able to open the hidden section and it had boot.mgr files. This area was set to active but I was able to put the C Drive as active. Since I did that I was able to reformat the section without any boot issues. So hoping I was able to fix the issue I think but to be on the safe side what else can I do to make sure nothing else is there.

Hi,

After performing these scans, enter the results in your next post and also update me on the status of the PC.

Note: You may have to perform some or all of the following in Safe Mode With Networking, depending on if you have internet access while in the normal Windows environment.

================================================================================

Download Security Check by screen317 from here or here.

• Save it to your Desktop.
• Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
• A Notepad document should open automatically called checkup.txt; please post the contents of that document.

================================================================================

• Launch SuperAntiSpyware
  
• If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  
• If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  
• In the Main Menu, click the Preferences... button.
  
• Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  
• Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
  • Close browsers before scanning.
    
  • Scan for tracking cookies.
    
  • Terminate memory threats before quarantining.
• Click the "Close" button to leave the control center screen and exit the program.
  
• Do not run a scan just yet.

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:

• Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  
• On the left, make sure you check C:\Fixed Drive.
  
• On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  
• After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  
• Make sure everything has a checkmark next to it and click "Next".
  
• A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  
• If asked if you want to reboot, click "Yes" and reboot normally.
  
• To retrieve the removal information after reboot, launch SUPERAntispyware again.
  • Click Preferences, then click the Statistics/Logs tab.
    
  • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    
  • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    
  • Please copy and paste the Scan Log results in your next reply.
• Click Close to exit the program.

If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.

================================================================================

Please download Malwarebytes Anti-Malware and save it to your desktop.

• Important!! When you save the mbam-setup file, rename it to something random (such as 123abc.exe) before beginning the download.

Malwarebytes may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

• Make sure you are connected to the Internet and double-click on the renamed file to install the application.
  For instructions with screenshots, please refer to this Guide.
  
• When the installation begins, follow the prompts and do not make any changes to default settings.
  
• Malwarebytes will automatically start and you will be asked to update the program before performing a scan.
  
• If an update is found, the program will automatically update itself. Press the OK button and continue.
  
• If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.

• Under the Scanner tab, make sure the "Perform Quick Scan" option is selected.
  
• Click on the Scan button.
  
• When finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  
• Click OK to close the message box, then click the Show Results button to see a list of any malware that was found.
  
• Make sure that everything is checked and then click Remove Selected.
  
• When removal is completed, a log report will open in Notepad.
  
• The log is automatically saved and can be viewed by clicking the Logs tab.
  
• Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows the database version and your operating system.
  
• Exit Malwarebytes when done.

Note: If Malwarebytes encounters a file that is difficult to remove, you will be asked to reboot your computer so it can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally will prevent Malwarebytes from removing all the malware.

================================================================================

Please download GMER from one of the following locations and save it to your desktop:

• Main Mirror
  This version will download a randomly named file (Recommended)
  
• Zipped Mirror
  This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.

• Disconnect from the Internet and close all running programs.
  
• Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  
• Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  
• Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.
  
  
  
  
• GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  
• If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  
• Now click the Scan button. If you see a rootkit warning window, click OK.
  
• When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  
• Click the Copy button and paste the results into your next reply.
  
• Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.

-- If you encounter any problems, try running GMER in safe mode.
-- If GMER crashes or keeps resulting in a BSODs, uncheck Devices on the right side before scanning.

This post has been edited by TheShooter93: 08 February 2012 - 06:34 PM

Results of screen317's Security Check version 0.99.30
Windows 7 x64 (UAC is enabled)
Internet Explorer 9
``````````````````````````````
Antivirus/Firewall Check:
Windows Firewall Enabled!
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:
Secunia PSI (2.0.0.3003)
Adobe Reader X (10.1.2)
Mozilla Firefox 10.0. Firefox out of Date!
````````````````````````````````
Process Check:
objlist.exe by Laurent
Windows Defender MSMpEng.exe
Malwarebytes' Anti-Malware mbamservice.exe
Malwarebytes' Anti-Malware mbamgui.exe
Microsoft Security Essentials msseces.exe
``````````End of Log````````````




SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 02/08/2012 at 09:32 PM

Application Version : 5.0.1144

Core Rules Database Version : 8219
Trace Rules Database Version: 6031

Scan type : Quick Scan
Total Scan Time : 00:04:52

Operating System Information
Windows 7 Home Premium 64-bit, Service Pack 1 (Build 6.01.7601)
UAC On - Limited User

Memory items scanned : 458
Memory threats detected : 0
Registry items scanned : 53995
Registry threats detected : 0
File items scanned : 11067
File threats detected : 0



Malwarebytes Anti-Malware 1.60.1.1000
www.malwarebytes.org

Database version: v2012.02.09.02

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
herg62123 :: HERG62123-HP [administrator]

Protection: Enabled

2/8/2012 9:44:55 PM
mbam-log-2012-02-08 (21-44-55).txt

Scan type: Full scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM | P2P
Scan options disabled:
Objects scanned: 298121
Time elapsed: 21 minute(s), 58 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)




gmer will not run. It starts but then locks up.

This post has been edited by Ratso2u: 09 February 2012 - 12:43 AM

Did you try running GMER in Safe Mode?

No

Try that then...

I meant no it would not run.

Well none of the logs show an infection anyway.

If you experience any symptoms of infection, come back and let let us know. Until then, you're safe.