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Hi my computer was running sluggish with big long pauses last night. I had recently updated adobe. This morning adobe asked to restart the machine. After reboot I was going to scan for viruses. Well now it will not even
Boot. No safe mode, nada just freezes at the hp boot screen. I use windows vista home premium, was installed on the computer when we got it.
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Now it will not even boot up!! Comp was slow, now failing to boot
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#2
- Master Surgeon General
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- Group: Malware Response Team
- Posts: 5,956
- Joined: 04-March 06
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Posted 03 February 2012 - 05:47 PM
Lets give it a try. You will need a USB (Flash) pendrive.
For x32 (x86) bit systems download Farbar Recovery Scan Tool and save it to a flash drive.
For x64 bit systems download Farbar Recovery Scan Tool x64 and save it to a flash drive.
Plug the flashdrive into the infected PC.
Enter System Recovery Options.
To enter System Recovery Options from the Advanced Boot Options:
- Restart the computer.
- As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
- Click on Repair your computer menu item.
- Select US as the keyboard language settings, and then click Next.
- Select the operating system you want to repair, and then click Next.
- Select your user account and click Next.
On the System Recovery Options menu you will get the following options:
Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command Prompt
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command Prompt
- Select Command Prompt
- In the command window type in notepad and press Enter.
- The notepad opens. Under File menu select Open.
- Select "Computer" and find your flash drive letter and close the notepad.
- In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter
Note: Replace letter e with the drive letter of your flash drive. - The tool will start to run.
- When the tool opens click Yes to disclaimer.
- Press Scan button.
- It will make a log (FRST.txt) in the flash drive. Please copy and paste it to your reply.
No request for help throughout private messaging will be attended.
If I have helped you, consider making a donation to help me continue the fight against Malware!
If I have helped you, consider making a donation to help me continue the fight against Malware!
#3
- To Insanity and Beyond
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- Group: Global Moderator
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Posted 03 February 2012 - 06:54 PM
Hello, just letting you know I moved this topic to Here in the Virus, Trojan, Spyware, and Malware Removal Logs forum where it will stay.
Please remember to click the Watch Topic button at the top right and select Immediate Notification so you do not miss any replies now that you were moved.
Please remember to click the Watch Topic button at the top right and select Immediate Notification so you do not miss any replies now that you were moved.
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Staying Updated Calendar of Updates.
For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....
Become a BleepingComputer fan: Facebook
#4
- Master Surgeon General
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- Group: Malware Response Team
- Posts: 5,956
- Joined: 04-March 06
- Gender:Male
- Location:Puerto Rico
Posted 10 March 2012 - 07:24 PM
Due to the lack of feedback this Topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.
Other members who need assistance please start your own topic in a new thread. Thanks!
Other members who need assistance please start your own topic in a new thread. Thanks!
No request for help throughout private messaging will be attended.
If I have helped you, consider making a donation to help me continue the fight against Malware!
If I have helped you, consider making a donation to help me continue the fight against Malware!
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