BleepingComputer.com: mail.ru.toolbar and sputnikhelper.exe removal issues.

I looked in plugins, appearance, and extensions and there wasn't anything out of the ordinary however Get add-ons will not load it is stuck spinning on loading.



GooredFix by jpshortstuff (03.07.10.1)
Log created at 19:20 on 26/01/2012 (Mommy)
Firefox version 9.0.1 (en-US)

========== GooredScan ==========


========== GooredLog ==========

C:\Program Files (x86)\Mozilla Firefox\extensions\
{972ce4c6-7e08-4474-a285-3208198ce6fd} [01:31 25/01/2012]

C:\Users\Mommy\Application Data\Mozilla\Firefox\Profiles\vq65x9ng.default\extensions\
{ab91efd4-6975-4081-8552-1b3922ed79e2} [01:49 18/11/2011]

[HKEY_LOCAL_MACHINE\Software\Mozilla\Firefox\Extensions]
"otis@digitalpersona.com"="C:\Program Files (x86)\Hewlett-Packard\HP ProtectTools Security Manager\Bin\FirefoxExt\" [22:57 21/11/2011]
"linkfilter@kaspersky.ru"="C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\FFExt\linkfilter@kaspersky.ru" [03:37 26/01/2012]
"virtualKeyboard@kaspersky.ru"="C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\FFExt\virtualKeyboard@kaspersky.ru" [03:37 26/01/2012]
"KavAntiBanner@Kaspersky.ru"="C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\FFExt\KavAntiBanner@Kaspersky.ru" [03:37 26/01/2012]

-=E.O.F=-

Nothing there.
Let's take a deeper look....

Download FoxScan from HERE

Double click on FoxScan.exe to start the scan (Vista and Windows 7 users: right click on it, click "Run as administrator")
DOS-like window will pop-up.
Press 2 for English. Press Enter.
Be patient. It'll take few minutes.
When the tool is done, it'll display:

Search completed.
Press any key to coninue...

Press any key.
Notepad window titled Rapport-FS.txt will open.
Save the file to known location, and attach it to your next reply.

I am unable to get the foxscan to work. It will open the window but after pressing 2 it just closes.

Did you?

Quote

I did run as admin. I am able to see it print out the following before closing.

Microsoft Windows [Version 6.1.7601]

Searching...

/Mozilla

It closes to fast for me to catch the rest of it but I believe its just a file path.

My download link is actually dead so I'm not sure where you downloaded it from.
Download it from here: http://loupblanc.geekstogo.com/Tools/FoxScan.exe

Downloaded from the new link and ran as admin and still same thing.

OK, let's try different way....

Please download SystemLook from one of the links below and save it to your Desktop.
Download Mirror #1
Download Mirror #2
64-bit users go HERE

• Double-click SystemLook.exe to run it.
  
• Vista\Win 7 users:: Right click on SystemLook.exe, click Run As Administrator
  
• Copy the content of the following box and paste it into the main textfield:
  

  :filefind
  prefs.js
  User.js
  :folderfind
  searchplugins
  :reg
  HKEY_LOCAL_MACHINE\software\mozillaplugins /s
  

  
  
  
• Click the Look button to start the scan.
  
• When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.

Note: The log can also be found on your Desktop entitled SystemLook.txt