BleepingComputer.com: Malware

Jump to content

Forum Guidelines

Posted Image Read the following topic before creating a new topic in this forum. It contains instructions on the what we would like you to post, which will enable us to help you more quickly.

Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help


Posted Image Unfortunately, with the amount of logs we receive per day, the average response time is 5 days. I want to assure you, though, that your topic will be looked at and responded to. So please be patient.


Posted Image DO NOT RUN ComboFix unless requested to.


Posted Image Only members of the Malware Response Team or Moderators are allowed to help people with logs. Anyone else should refrain from posting to another user's log.


Posted Image When posting a log please put the type of infection you have in the topic title. IE: Winfixer, Virtumonde, WinTools, WebSearch, Home Search Assistant, etc.


Posted Image Do not bump your topic. We try to resolve logs on a first come/first served basis. By bumping your log you will be pushed back in line due to the new date of your bump.
Page 1 of 1
  • You cannot start a new topic
  • This topic is locked

Malware Won't let me run executables

#1 User is offline   ralphiee 

  • New Member
  • Pip
  • Find Topics
  • Group: Members
  • Posts: 2
  • Joined: 23-January 12

Posted 23 January 2012 - 04:57 PM

Hi. I ran Malwarebytes on my computer and it cleaned some things but now I still can't run executables. This includer GMER. I have attached my dds.txt file as that was able to run. Any help will be greatly appreciated

Attached File(s)

  • Attached File  dds.txt (11.32K)
    Number of downloads: 3

#2 User is offline   CatByte 

  • Bleepin' curls!
  • PipPipPipPipPipPip
  • Find Topics
  • Group: Malware Response Team
  • Posts: 7,857
  • Joined: 09-November 08
  • Gender:Not Telling
  • Location:Canada

Posted 27 January 2012 - 07:31 PM

Hi

Please run the following:

Please download exeHelper to your desktop.
  • Double-click on exeHelper.com to run the fix.
  • A black window should pop up, press any key to close once the fix is completed.
  • Post the contents of log.txt (Will be created in the directory where you ran exeHelper.com)

Note If the window shows a message that says "Error deleting file", please re-run the program before posting a log - and post the two logs together (they will both be in the one file).

NEXT

  • Please download aswMBR.exe and save it to your desktop.

  • Double click aswMBR.exe to start the tool. (Vista/Windows 7 users - right click to run as administrator)

  • When asked if you want to download Avast's virus definitions please select Yes.

  • Click Scan

    • Upon completion of the scan, click Save log and save it to your desktop, and post that log in your next reply for review. Note - do NOT attempt any Fix yet.

    • You will also notice another file created on the desktop named MBR.dat. Right click that file and select Send To>Compressed (zipped) file. Attach that zipped file in your next reply as well.

The help you receive here is free. If you wish to show your appreciation, then you may Posted Image
Microsoft MVP - 2010, 2011

#3 User is offline   ralphiee 

  • New Member
  • Pip
  • Find Topics
  • Group: Members
  • Posts: 2
  • Joined: 23-January 12

Posted 31 January 2012 - 09:20 PM

Hi. I have been trying to get the exehelper on my computer and have been unable to. Whatever is on my pc is erasing the file as soon as I download it. I have tried renaming it, renaming and zipping it. I also downloaded it to a thumb drive and as I was about to run it the file disappeared from the thumb drive. When I tried to run the pc in safe mode but it keeps blue screening. Any ideas on what I can do to get to run this file? Thanks.

#4 User is offline   CatByte 

  • Bleepin' curls!
  • PipPipPipPipPipPip
  • Find Topics
  • Group: Malware Response Team
  • Posts: 7,857
  • Joined: 09-November 08
  • Gender:Not Telling
  • Location:Canada

Posted 31 January 2012 - 09:24 PM

Hi

try this one

  • Please download OTH.scr to your desktop.
  • Now download OTL to your desktop.
  • Double click the OTH file and select Kill All Processes, your desktop will go blank


    Posted Image


    Then select Start OTL, - OTL will now run:

  • When the window appears, underneath Output at the top change it to Minimal Output.
  • Under the Standard Registry box change it to All.
  • Under Custom scan's and fixes section paste in the below in bold


    netsvcs
    %SYSTEMDRIVE%\*.exe
    /md5start
    explorer.exe
    winlogon.exe
    Userinit.exe
    svchost.exe
    /md5stop
    CREATERESTOREPOINT


  • Check the boxes beside LOP Check and Purity Check.
  • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
    • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
    • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply.

The help you receive here is free. If you wish to show your appreciation, then you may Posted Image
Microsoft MVP - 2010, 2011

#5 User is offline   CatByte 

  • Bleepin' curls!
  • PipPipPipPipPipPip
  • Find Topics
  • Group: Malware Response Team
  • Posts: 7,857
  • Joined: 09-November 08
  • Gender:Not Telling
  • Location:Canada

Posted 06 February 2012 - 06:49 PM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
The help you receive here is free. If you wish to show your appreciation, then you may Posted Image
Microsoft MVP - 2010, 2011

Share this topic:


Page 1 of 1
  • You cannot start a new topic
  • This topic is locked

1 User(s) are reading this topic
0 members, 1 guests, 0 anonymous users