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Trojan.ZeroAccess.B Win7 removal problems Can't seem to remove it no matter what I do.

#31 User is offline   ratman 

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Posted 23 February 2012 - 08:28 AM

Hello Mootelp,

Good work - your computer is clean :thumbsup:

Just a couple of housekeeping tasks now.

We need to bring your Java up to date.

  • Update your Java version here:

    Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

    Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

====================================================================================

We need to delete ComboFix:

Please rename ComboFix.exe (right click ComboFix and select Rename) to Uninstall.exe and double click on it.

====================================================================================

Except for Malwarebytes, you can simply delete all other tools we used as they don't un-install.


Things to do to stay safe:

  • Make sure Windows Updates (including Internet Explorer) are current. Follow instructions here
  • Run Malwarebytes "Quick scan" once in a week to assure safety of your computer.
  • Download and install Secunia Personal Software Inspector (PSI): The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.
  • When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.
  • Read How did I get infected?, With steps so it does not happen again!


Happy and safe surfing!


Can you reply to say whether you have any more issues or not. If not we can close this topic.

This post has been edited by ratman: 23 February 2012 - 08:30 AM

regards, ratman

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#32 User is online   Elise 

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Posted 27 February 2012 - 09:50 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
regards, Elise

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