BleepingComputer.com: Got A Rootkit

Hello


You sent me the TDSSKiller log twice can You send me the aswMBR report please



gringo

Sorry about that.

ASWmbr log


aswMBR version 0.9.9.1649 Copyright© 2011 AVAST Software
Run date: 2012-02-21 18:37:53
-----------------------------
18:37:53.333 OS Version: Windows x64 6.1.7600
18:37:53.333 Number of processors: 2 586 0x170A
18:37:53.334 ComputerName: DERRICK-PC UserName: Derrick
18:37:54.317 Initialize success
18:40:03.386 AVAST engine defs: 12022101
18:41:59.749 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-0
18:41:59.756 Disk 0 Vendor: FUJITSU_MJA2250BH_G2 8919 Size: 238475MB BusType: 11
18:41:59.770 Disk 0 MBR read successfully
18:41:59.775 Disk 0 MBR scan
18:41:59.781 Disk 0 unknown MBR code
18:41:59.791 Disk 0 Partition 1 80 (A) 07 HPFS/NTFS NTFS 199 MB offset 2048
18:41:59.812 Disk 0 Partition 2 00 07 HPFS/NTFS NTFS 225862 MB offset 409600
18:41:59.840 Disk 0 Partition 3 00 07 HPFS/NTFS NTFS 12412 MB offset 462974976
18:41:59.875 Disk 0 scanning C:\Windows\system32\drivers
18:42:08.017 Service scanning
18:42:38.155 Modules scanning
18:42:38.170 Disk 0 trace - called modules:
18:42:38.219 ntoskrnl.exe CLASSPNP.SYS disk.sys ACPI.sys ataport.SYS PCIIDEX.SYS hal.dll msahci.sys
18:42:38.231 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa8004ac6060]
18:42:38.239 3 CLASSPNP.SYS[fffff880010fd43f] -> nt!IofCallDriver -> [0xfffffa8004787520]
18:42:38.249 5 ACPI.sys[fffff88000f66781] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP0T0L0-0[0xfffffa8004783680]
18:42:39.077 AVAST engine scan C:\Windows
18:42:41.833 AVAST engine scan C:\Windows\system32
18:42:50.059 File: C:\Windows\system32\consrv.dll **INFECTED** Win64:Sirefef-C [Drp]
18:45:34.004 AVAST engine scan C:\Windows\system32\drivers
18:45:47.743 AVAST engine scan C:\Users\Derrick
18:46:24.304 File: C:\Users\Derrick\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\21\3636a1d5-796e982b **INFECTED** Win32:Agent-AOBQ [Spy]
18:52:12.245 AVAST engine scan C:\ProgramData
18:53:07.351 Scan finished successfully
18:55:56.453 Disk 0 MBR has been saved successfully to "C:\Users\Derrick\Documents\MBR.dat"
18:55:56.460 The log file has been saved successfully to "C:\Users\Derrick\Documents\aswMBR.txt"

Hello

Lets get a deeper look into the system and see if something shows up.

Download and run OTL

Download OTL by Old Timer and save it to your Desktop.

• Double click on OTL.exe to run it.
  
• Under Output, ensure that Minimal Output is selected.
  
• Under Extra Registry section, select Use SafeList.
  
• Click the Scan All Users checkbox.
  
• Click on Run Scan at the top left hand corner.
  
• When done, two Notepad files will open.
  
  • OTL.txt <-- Will be opened and the that I need posted back here
    
  • Extra.txt <-- Will be minimized - save this one on your desktop in case I ask for it later
  
  
• Please post the contents of OTL.txt in your next reply.

Gringo

OTL logfile created on: 2/23/2012 8:15:27 PM - Run 1
OTL by OldTimer - Version 3.2.33.2 Folder = C:\Users\Derrick\Downloads
64bit- Home Premium Edition (Version = 6.1.7600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.7600.16385)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.91 Gb Total Physical Memory | 2.49 Gb Available Physical Memory | 63.64% Memory free
7.81 Gb Paging File | 6.22 Gb Available in Paging File | 79.71% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 220.57 Gb Total Space | 127.74 Gb Free Space | 57.91% Space Free | Partition Type: NTFS
Drive D: | 12.12 Gb Total Space | 2.00 Gb Free Space | 16.49% Space Free | Partition Type: NTFS
Drive E: | 164.30 Mb Total Space | 0.00 Mb Free Space | 0.00% Space Free | Partition Type: CDFS
Drive F: | 1.91 Gb Total Space | 0.00 Gb Free Space | 0.00% Space Free | Partition Type: UDF
Drive H: | 1.91 Gb Total Space | 0.00 Gb Free Space | 0.00% Space Free | Partition Type: UDF

Computer Name: DERRICK-PC | User Name: Derrick | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users | Include 64bit Scans
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - C:\Users\Derrick\Downloads\OTL.exe (OldTimer Tools)
PRC - C:\Program Files (x86)\Mozilla Firefox\firefox.exe (Mozilla Corporation)
PRC - C:\Users\Derrick\AppData\Local\Google\Google Talk Plugin\googletalkplugin.exe (Google)
PRC - C:\Windows\SysWOW64\PnkBstrA.exe ()
PRC - C:\Program Files (x86)\DAEMON Tools Lite\DTLite.exe (DT Soft Ltd)
PRC - C:\Program Files (x86)\Windows Media Player\wmplayer.exe (Microsoft Corporation)
PRC - C:\Program Files (x86)\MagicDisc\MagicDisc.exe (MagicISO, Inc.)


========== Modules (No Company Name) ==========

MOD - C:\Program Files (x86)\Mozilla Firefox\mozjs.dll ()
MOD - C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll ()
MOD - C:\Windows\assembly\GAC_MSIL\HP.ActiveSupportLibrary\2.0.0.1__01a974bc1760f423\HP.ActiveSupportLibrary.dll ()
MOD - C:\Program Files (x86)\Hewlett-Packard\HP Advisor\Pillars\PCAlerts\PCAlertsPillar.dll ()
MOD - C:\Program Files (x86)\Hewlett-Packard\HP Advisor\Pillars\ECenter\ECLibrary.dll ()
MOD - C:\Program Files (x86)\Hewlett-Packard\HP Advisor\MessagingServer.dll ()
MOD - C:\Program Files (x86)\Hewlett-Packard\HP Advisor\MessagingClients.dll ()
MOD - C:\Program Files (x86)\Hewlett-Packard\HP Advisor\RemotingClient.dll ()
MOD - C:\Program Files (x86)\Hewlett-Packard\HP Advisor\MessagingInterface.dll ()
MOD - C:\Program Files (x86)\Hewlett-Packard\HP Advisor\MessagingMessages.dll ()
MOD - C:\Program Files (x86)\Hewlett-Packard\HP Advisor\Microsoft.Practices.EnterpriseLibrary.ExceptionHandling.Logging.dll ()
MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Management\6e033d390dc7e9567b6960b0f530cf30\System.Management.ni.dll ()
MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\PresentationFramewo#\39f5a71b5185d267b0f55cd4cea26d6b\PresentationFramework.Aero.ni.dll ()
MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Runtime.Remo#\4bdeb88758dccd625f4703ed77aaf348\System.Runtime.Remoting.ni.dll ()
MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Data\7f457271e765b5d72f081942b829469c\System.Data.ni.dll ()
MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\PresentationFramewo#\68e5eeb3c6ef18ba2dc1ad70eb74aeee\PresentationFramework.ni.dll ()
MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\fedf1ba58dced4f0b3f8c457648ceed9\System.Windows.Forms.ni.dll ()
MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Drawing\ead6be8b410d56b5576b10e56af2c180\System.Drawing.ni.dll ()
MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\UIAutomationTypes\dca322ae03db6422ff99b125d1bdb941\UIAutomationTypes.ni.dll ()
MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\PresentationCore\7b459c5815af8123e4bf30d4e05bba65\PresentationCore.ni.dll ()
MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\WindowsBase\c2f9dd7db911053edcaaadf5fefc500a\WindowsBase.ni.dll ()
MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Xml\5dd9f783008543df3e642ff1e99de4e8\System.Xml.ni.dll ()
MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Configuration\4b1350e31ff09cc583b34854816d8036\System.Configuration.ni.dll ()
MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System\5ba3bf5367fc012300c6566f20cb7f54\System.ni.dll ()
MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\8c1770d45c63cf5c462eeb945ef9aa5d\mscorlib.ni.dll ()
MOD - C:\Program Files (x86)\Common Files\LightScribe\QtGui4.dll ()
MOD - C:\Program Files (x86)\Common Files\LightScribe\QtCore4.dll ()
MOD - C:\Program Files (x86)\Common Files\LightScribe\plugins\imageformats\qjpeg4.dll ()
MOD - C:\Windows\assembly\GAC_32\System.Data\2.0.0.0__b77a5c561934e089\System.Data.dll ()


========== Win32 Services (SafeList) ==========

SRV:64bit: - (STacSV) -- C:\Windows\SysNative\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_ccf0dd3cb081af84\stacsv64.exe (IDT, Inc.)
SRV:64bit: - (WinDefend) -- C:\Program Files\Windows Defender\MpSvc.dll (Microsoft Corporation)
SRV:64bit: - (AgereModemAudio) -- C:\Program Files\LSI SoftModem\agr64svc.exe (LSI Corporation)
SRV:64bit: - (AESTFilters) -- C:\Windows\SysNative\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_ccf0dd3cb081af84\AESTSr64.exe (Andrea Electronics Corporation)
SRV - (MBAMService) -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe (Malwarebytes Corporation)
SRV - (PnkBstrA) -- C:\Windows\SysWOW64\PnkBstrA.exe ()
SRV - (clr_optimization_v2.0.50727_32) -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe (Microsoft Corporation)
SRV - (GameConsoleService) -- C:\Program Files (x86)\HP Games\HP Game Console\GameConsoleService.exe (WildTangent, Inc.)


========== Driver Services (SafeList) ==========

DRV:64bit: - (dtsoftbus01) -- C:\Windows\SysNative\drivers\dtsoftbus01.sys (DT Soft Ltd)
DRV:64bit: - (SRTSP) -- C:\Windows\SysNative\drivers\NISx64\1007000.01E\srtsp64.sys (Symantec Corporation)
DRV:64bit: - (SRTSPX) Symantec Real Time Storage Protection (PEL) -- C:\Windows\SysNative\drivers\NISx64\1007000.01E\srtspx64.sys (Symantec Corporation)
DRV:64bit: - (STHDA) -- C:\Windows\SysNative\drivers\stwrt64.sys (IDT, Inc.)
DRV:64bit: - (SynTP) -- C:\Windows\SysNative\drivers\SynTP.sys (Synaptics Incorporated)
DRV:64bit: - (amdsata) -- C:\Windows\SysNative\drivers\amdsata.sys (Advanced Micro Devices)
DRV:64bit: - (amdxata) -- C:\Windows\SysNative\drivers\amdxata.sys (Advanced Micro Devices)
DRV:64bit: - (amdsbs) -- C:\Windows\SysNative\drivers\amdsbs.sys (AMD Technologies Inc.)
DRV:64bit: - (LSI_SAS2) -- C:\Windows\SysNative\drivers\lsi_sas2.sys (LSI Corporation)
DRV:64bit: - (HpSAMD) -- C:\Windows\SysNative\drivers\HpSAMD.sys (Hewlett-Packard Company)
DRV:64bit: - (stexstor) -- C:\Windows\SysNative\drivers\stexstor.sys (Promise Technology)
DRV:64bit: - (sdbus) -- C:\Windows\SysNative\drivers\sdbus.sys (Microsoft Corporation)
DRV:64bit: - (athr) -- C:\Windows\SysNative\drivers\athrx.sys (Atheros Communications, Inc.)
DRV:64bit: - (SrvHsfV92) -- C:\Windows\SysNative\drivers\VSTDPV6.SYS (Conexant Systems, Inc.)
DRV:64bit: - (SrvHsfWinac) -- C:\Windows\SysNative\drivers\VSTCNXT6.SYS (Conexant Systems, Inc.)
DRV:64bit: - (SrvHsfHDA) -- C:\Windows\SysNative\drivers\VSTAZL6.SYS (Conexant Systems, Inc.)
DRV:64bit: - (yukonw7) -- C:\Windows\SysNative\drivers\yk62x64.sys (Marvell)
DRV:64bit: - (netw5v64) Intel® -- C:\Windows\SysNative\drivers\netw5v64.sys (Intel Corporation)
DRV:64bit: - (ebdrv) -- C:\Windows\SysNative\drivers\evbda.sys (Broadcom Corporation)
DRV:64bit: - (b06bdrv) -- C:\Windows\SysNative\drivers\bxvbda.sys (Broadcom Corporation)
DRV:64bit: - (b57nd60a) -- C:\Windows\SysNative\drivers\b57nd60a.sys (Broadcom Corporation)
DRV:64bit: - (hcw85cir) -- C:\Windows\SysNative\drivers\hcw85cir.sys (Hauppauge Computer Works, Inc.)
DRV:64bit: - (igfx) -- C:\Windows\SysNative\drivers\igdkmd64.sys (Intel Corporation)
DRV:64bit: - (IntcHdmiAddService) Intel® -- C:\Windows\SysNative\drivers\IntcHdmi.sys (Intel® Corporation)
DRV:64bit: - (RTL8167) -- C:\Windows\SysNative\drivers\Rt64win7.sys (Realtek )
DRV:64bit: - (HpqKbFiltr) -- C:\Windows\SysNative\drivers\HpqKbFiltr.sys (Hewlett-Packard Development Company, L.P.)
DRV:64bit: - (AgereSoftModem) -- C:\Windows\SysNative\drivers\agrsm64.sys (LSI Corporation)
DRV:64bit: - (mcdbus) -- C:\Windows\SysNative\drivers\mcdbus.sys (MagicISO, Inc.)
DRV - (WIMMount) -- C:\Windows\SysWOW64\drivers\wimmount.sys (Microsoft Corporation)
DRV - (mcdbus) -- C:\Windows\SysWOW64\drivers\mcdbus.sys (MagicISO, Inc.)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=Pavilion&pf=cnnb
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=Pavilion&pf=cnnb


IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0



IE - HKU\S-1-5-21-3772321597-3163322604-1802356747-1001\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=Pavilion&pf=cnnb
IE - HKU\S-1-5-21-3772321597-3163322604-1802356747-1001\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

========== FireFox ==========

FF - prefs.js..browser.search.defaultenginename: "Google"
FF - prefs.js..browser.startup.homepage: "http://google.com"
FF - prefs.js..keyword.URL: "http://www.google.com/search?btnI=I%27m+Feeling+Lucky&q="

FF:64bit: - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin: C:\Program Files\Java\jre7\bin\new_plugin\npjp2.dll (Oracle Corporation)
FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll ()
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npjp2.dll (Sun Microsystems, Inc.)
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files (x86)\Microsoft Silverlight\2.0.31005.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=14.0.8064.0206: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKCU\Software\MozillaPlugins\@talk.google.com/GoogleTalkPlugin: C:\Users\Derrick\AppData\Roaming\Mozilla\plugins\npgoogletalk.dll (Google)
FF - HKCU\Software\MozillaPlugins\@talk.google.com/O3DPlugin: C:\Users\Derrick\AppData\Roaming\Mozilla\plugins\npgtpo3dautoplugin.dll ()
FF - HKCU\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Users\Derrick\AppData\Local\Google\Update\1.3.21.99\npGoogleUpdate3.dll (Google Inc.)
FF - HKCU\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Users\Derrick\AppData\Local\Google\Update\1.3.21.99\npGoogleUpdate3.dll (Google Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\smartwebprinting@hp.com: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3 [2009/08/14 23:00:31 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 9.0.1\extensions\\Components: C:\Program Files (x86)\Mozilla Firefox\components [2012/01/17 18:00:06 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 9.0.1\extensions\\Plugins: C:\Program Files (x86)\Mozilla Firefox\plugins

[2011/04/22 20:17:03 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Derrick\AppData\Roaming\Mozilla\Extensions
[2012/02/04 12:09:31 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Derrick\AppData\Roaming\Mozilla\Firefox\Profiles\g8sm89um.default\extensions
[2012/02/04 12:34:16 | 000,000,000 | ---D | M] (Somoto Toolbar) -- C:\Users\Derrick\AppData\Roaming\Mozilla\Firefox\Profiles\g8sm89um.default\extensions\{c3721e85-f0ac-4b7e-ae4c-3e738011dc9d}
[2012/01/08 19:29:49 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files (x86)\Mozilla Firefox\extensions
[2012/01/17 18:00:06 | 000,121,816 | ---- | M] (Mozilla Foundation) -- C:\Program Files (x86)\mozilla firefox\components\browsercomps.dll
[2012/01/17 18:00:02 | 000,002,252 | ---- | M] () -- C:\Program Files (x86)\mozilla firefox\searchplugins\bing.xml
[2010/01/01 00:00:00 | 000,002,252 | ---- | M] () -- C:\Program Files (x86)\mozilla firefox\searchplugins\bing.xml.old
[2012/01/17 18:00:02 | 000,002,040 | ---- | M] () -- C:\Program Files (x86)\mozilla firefox\searchplugins\twitter.xml

O1 HOSTS File: ([2012/02/20 10:23:33 | 000,000,027 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O2:64bit: - BHO: (Java™ Plug-In 2 SSV Helper) - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found.
O2 - BHO: (hpBHO Class) - {ABD3B5E1-B268-407B-A150-2641DAB8D898} - C:\Program Files (x86)\Common Files\Homepage Protection\HomepageProtection.dll (AOL Products)
O2 - BHO: (Microsoft Live Search Toolbar Helper) - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN\Toolbar\3.0.0560.0\msneshellx.dll (Microsoft Corp.)
O3 - HKLM\..\Toolbar: (Microsoft Live Search Toolbar) - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0560.0\msneshellx.dll (Microsoft Corp.)
O3 - HKLM\..\Toolbar: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No CLSID value found.
O4:64bit: - HKLM..\Run: [HotKeysCmds] C:\Windows\SysNative\hkcmd.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [IgfxTray] C:\Windows\SysNative\igfxtray.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [Persistence] C:\Windows\SysNative\igfxpers.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe (IDT, Inc.)
O4 - HKLM..\Run: [Malwarebytes' Anti-Malware] C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe (Malwarebytes Corporation)
O4 - HKLM..\Run: [NortonOnlineBackupReminder] C:\Program Files (x86)\Symantec\Norton Online Backup\Activation\NobuActivation.exe (Symantec Corporation)
O4 - HKLM..\Run: [UpdatePRCShortCut] C:\Program Files (x86)\Hewlett-Packard\Recovery\MUITransfer\MUIStartMenu.exe (CyberLink Corp.)
O4 - HKU\S-1-5-21-3772321597-3163322604-1802356747-1001..\Run: [DAEMON Tools Lite] C:\Program Files (x86)\DAEMON Tools Lite\DTLite.exe (DT Soft Ltd)
O4 - Startup: C:\Users\Derrick\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\MagicDisc.lnk = C:\Program Files (x86)\MagicDisc\MagicDisc.exe (MagicISO, Inc.)
O4 - Startup: C:\Users\Derrick\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\OpenOffice.org 3.3.lnk = C:\Program Files (x86)\OpenOffice.org 3\program\quickstart.exe ()
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O7 - HKU\.DEFAULT\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\.DEFAULT\Software\Policies\Microsoft\Internet Explorer\Recovery present
O7 - HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: WallpaperStyle = 2
O7 - HKU\S-1-5-18\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-18\Software\Policies\Microsoft\Internet Explorer\Recovery present
O7 - HKU\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: WallpaperStyle = 2
O7 - HKU\S-1-5-19\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-19\Software\Policies\Microsoft\Internet Explorer\Recovery present
O7 - HKU\S-1-5-20\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-20\Software\Policies\Microsoft\Internet Explorer\Recovery present
O7 - HKU\S-1-5-21-3772321597-3163322604-1802356747-1001\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-21-3772321597-3163322604-1802356747-1001\Software\Policies\Microsoft\Internet Explorer\Recovery present
O7 - HKU\S-1-5-21-3772321597-3163322604-1802356747-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.7.0/jinstall-1_7_0-windows-i586.cab (Java Plug-in 10.0.0)
O16 - DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab (Java Plug-in 1.6.0_14)
O16 - DPF: {CAFEEFAC-0017-0000-0000-ABCDEFFEDCBA} http://java.sun.com/update/1.7.0/jinstall-1_7_0-windows-i586.cab (Java Plug-in 1.7.0)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.7.0/jinstall-1_7_0-windows-i586.cab (Java Plug-in 1.7.0)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab (Java Plug-in 1.6.0_24)
O16 - DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab (Java Plug-in 1.6.0_24)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab (Java Plug-in 1.6.0_24)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.0.1 205.171.3.25
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{7065C7E1-8310-4ABD-98E1-119F1876EBAA}: DhcpNameServer = 192.168.0.1 205.171.3.25
O18:64bit: - Protocol\Handler\livecall - No CLSID value found
O18:64bit: - Protocol\Handler\ms-itss - No CLSID value found
O18:64bit: - Protocol\Handler\msnim - No CLSID value found
O18:64bit: - Protocol\Handler\wlmailhtml - No CLSID value found
O20:64bit: - HKLM Winlogon: Shell - (Explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (SystemPropertiesPerformance.exe) - C:\Windows\SysNative\SystemPropertiesPerformance.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysWOW64\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O20:64bit: - Winlogon\Notify\igfxcui: DllName - (igfxdev.dll) - C:\Windows\SysNative\igfxdev.dll (Intel Corporation)
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2005/05/22 15:22:41 | 001,187,840 | R--- | M] () - F:\autorun.exe -- [ UDF ]
O32 - AutoRun File - [2005/05/22 15:22:41 | 001,187,840 | R--- | M] () - F:\Autorun.exe -- [ UDF ]
O32 - AutoRun File - [2005/05/22 15:22:40 | 000,000,043 | R--- | M] () - F:\Autorun.inf -- [ UDF ]
O32 - AutoRun File - [2005/05/22 15:22:41 | 001,187,840 | R--- | M] () - H:\autorun.exe -- [ UDF ]
O32 - AutoRun File - [2005/05/22 15:22:41 | 001,187,840 | R--- | M] () - H:\Autorun.exe -- [ UDF ]
O32 - AutoRun File - [2005/05/22 15:22:40 | 000,000,043 | R--- | M] () - H:\Autorun.inf -- [ UDF ]
O34 - HKLM BootExecute: (autocheck autochk *)
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = ComFile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = ComFile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*

========== Files/Folders - Created Within 30 Days ==========

[2012/02/22 14:51:05 | 000,000,000 | ---D | C] -- C:\Users\Derrick\Documents\Battlefield 2 Demo
[2012/02/21 19:10:59 | 000,000,000 | ---D | C] -- C:\Users\Derrick\Documents\Comp Sci Week 8
[2012/02/21 18:44:54 | 000,000,000 | ---D | C] -- C:\Users\Derrick\Documents\Project 51B
[2012/02/21 18:41:35 | 000,000,000 | ---D | C] -- C:\Users\Derrick\Documents\51A
[2012/02/20 18:45:38 | 000,000,000 | ---D | C] -- C:\Users\Derrick\Documents\Project 52
[2012/02/20 18:43:09 | 000,000,000 | ---D | C] -- C:\Users\Derrick\Documents\51 B
[2012/02/20 18:42:13 | 000,000,000 | ---D | C] -- C:\Users\Derrick\Documents\51-2
[2012/02/20 18:42:03 | 000,000,000 | ---D | C] -- C:\Users\Derrick\Documents\51B
[2012/02/20 12:03:06 | 000,000,000 | -HSD | C] -- C:\$RECYCLE.BIN
[2012/02/20 10:30:38 | 000,000,000 | ---D | C] -- C:\Windows\temp
[2012/02/20 10:13:06 | 000,518,144 | ---- | C] (SteelWerX) -- C:\Windows\SWREG.exe
[2012/02/20 10:13:06 | 000,406,528 | ---- | C] (SteelWerX) -- C:\Windows\SWSC.exe
[2012/02/20 10:13:06 | 000,060,416 | ---- | C] (NirSoft) -- C:\Windows\NIRCMD.exe
[2012/02/20 10:13:03 | 000,000,000 | ---D | C] -- C:\ComboFix
[2012/02/20 10:06:14 | 004,414,512 | R--- | C] (Swearware) -- C:\Users\Derrick\Desktop\ComboFix.exe
[2012/02/19 09:44:13 | 000,000,000 | ---D | C] -- C:\FRST
[2012/02/15 20:19:03 | 000,000,000 | ---D | C] -- C:\Users\Derrick\Documents\Project 51A
[2012/02/13 13:47:26 | 000,254,528 | ---- | C] (DT Soft Ltd) -- C:\Windows\SysNative\drivers\dtsoftbus01.sys
[2012/02/13 13:47:16 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\DAEMON Tools Lite
[2012/02/10 13:58:05 | 000,000,000 | ---D | C] -- C:\Windows\system64
[2012/02/05 20:17:24 | 000,000,000 | ---D | C] -- C:\Users\Derrick\Documents\Lesson 37 Project
[2012/02/05 20:04:50 | 000,000,000 | ---D | C] -- C:\Users\Derrick\Documents\Lesson 40 Project
[2012/02/05 18:06:40 | 000,000,000 | ---D | C] -- C:\Windows\Minidump
[2012/01/29 09:30:10 | 000,000,000 | ---D | C] -- C:\Windows\ERDNT
[2012/01/29 09:29:03 | 000,000,000 | ---D | C] -- C:\Qoobox
[1 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2012/02/23 20:06:00 | 000,000,916 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskUserS-1-5-21-3772321597-3163322604-1802356747-1001UA.job
[2012/02/23 20:06:00 | 000,000,864 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskUserS-1-5-21-3772321597-3163322604-1802356747-1001Core.job
[2012/02/23 17:56:19 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2012/02/22 19:41:43 | 000,023,024 | ---- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2012/02/22 19:41:43 | 000,023,024 | ---- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2012/02/22 19:39:24 | 000,730,456 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI
[2012/02/22 19:39:24 | 000,627,574 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat
[2012/02/22 19:39:24 | 000,107,720 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat
[2012/02/22 19:37:45 | 000,000,290 | ---- | M] () -- C:\ProgramData\hpqp.ini
[2012/02/22 19:34:25 | 3144,880,128 | -HS- | M] () -- C:\hiberfil.sys
[2012/02/21 19:16:29 | 000,016,120 | ---- | M] () -- C:\Users\Derrick\Documents\Comp Sci Week 8.rar
[2012/02/21 18:55:56 | 000,000,512 | ---- | M] () -- C:\Users\Derrick\Documents\MBR.dat
[2012/02/20 15:43:04 | 000,000,118 | -H-- | M] () -- C:\Users\Derrick\Documents\.~lock.Poppingborn Poe.odt#
[2012/02/20 15:35:44 | 000,000,118 | -H-- | M] () -- C:\Users\Derrick\Documents\.~lock.Poppingborn Poetry.odt#
[2012/02/20 10:23:33 | 000,000,027 | ---- | M] () -- C:\Windows\SysNative\drivers\etc\hosts
[2012/02/20 10:07:36 | 000,028,719 | ---- | M] () -- C:\Users\Derrick\Documents\Poppingborn Poetry.odt
[2012/02/20 10:07:29 | 000,022,469 | ---- | M] () -- C:\Users\Derrick\Documents\Poppingborn Poe.odt
[2012/02/20 10:06:35 | 004,414,512 | R--- | M] (Swearware) -- C:\Users\Derrick\Desktop\ComboFix.exe
[2012/02/16 17:23:31 | 532,263,143 | ---- | M] () -- C:\Windows\MEMORY.DMP
[2012/02/15 21:28:10 | 000,001,246 | ---- | M] () -- C:\Users\Derrick\Documents\Project 51B.jar
[2012/02/15 20:46:54 | 000,001,927 | ---- | M] () -- C:\Users\Derrick\Documents\Project 51A.jar
[2012/02/15 20:34:28 | 000,001,797 | ---- | M] () -- C:\Users\Derrick\Documents\Lesson 51A.jar
[2012/02/13 15:03:37 | 000,002,108 | ---- | M] () -- C:\Users\Public\Desktop\Play BF2 Online Now!.lnk
[2012/02/13 15:03:37 | 000,002,086 | ---- | M] () -- C:\Users\Public\Desktop\Battlefield 2.lnk
[2012/02/13 14:21:11 | 000,000,000 | -HS- | M] () -- C:\Windows\SysNative\dds_trash_log.cmd
[2012/02/13 13:47:26 | 000,254,528 | ---- | M] (DT Soft Ltd) -- C:\Windows\SysNative\drivers\dtsoftbus01.sys
[2012/02/12 10:48:05 | 000,000,342 | ---- | M] () -- C:\Windows\tasks\HPCeeScheduleForDerrick.job
[2012/02/05 20:27:49 | 000,000,837 | ---- | M] () -- C:\Users\Derrick\Documents\Lesson 37 Project.7z
[2012/02/05 20:27:31 | 000,001,024 | ---- | M] () -- C:\Users\Derrick\Documents\Lesson 40 Project.7z
[1 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]

========== Files Created - No Company Name ==========

[2012/02/21 19:16:29 | 000,016,120 | ---- | C] () -- C:\Users\Derrick\Documents\Comp Sci Week 8.rar
[2012/02/21 18:55:56 | 000,000,512 | ---- | C] () -- C:\Users\Derrick\Documents\MBR.dat
[2012/02/20 15:43:04 | 000,000,118 | -H-- | C] () -- C:\Users\Derrick\Documents\.~lock.Poppingborn Poe.odt#
[2012/02/20 15:35:44 | 000,000,118 | -H-- | C] () -- C:\Users\Derrick\Documents\.~lock.Poppingborn Poetry.odt#
[2012/02/20 10:13:06 | 000,256,000 | ---- | C] () -- C:\Windows\PEV.exe
[2012/02/20 10:13:06 | 000,208,896 | ---- | C] () -- C:\Windows\MBR.exe
[2012/02/20 10:13:06 | 000,098,816 | ---- | C] () -- C:\Windows\sed.exe
[2012/02/20 10:13:06 | 000,080,412 | ---- | C] () -- C:\Windows\grep.exe
[2012/02/20 10:13:06 | 000,068,096 | ---- | C] () -- C:\Windows\zip.exe
[2012/02/20 10:07:27 | 000,022,469 | ---- | C] () -- C:\Users\Derrick\Documents\Poppingborn Poe.odt
[2012/02/16 17:25:12 | 000,028,719 | ---- | C] () -- C:\Users\Derrick\Documents\Poppingborn Poetry.odt
[2012/02/15 21:28:10 | 000,001,246 | ---- | C] () -- C:\Users\Derrick\Documents\Project 51B.jar
[2012/02/15 20:46:54 | 000,001,927 | ---- | C] () -- C:\Users\Derrick\Documents\Project 51A.jar
[2012/02/15 20:34:28 | 000,001,797 | ---- | C] () -- C:\Users\Derrick\Documents\Lesson 51A.jar
[2012/02/13 15:03:37 | 000,002,108 | ---- | C] () -- C:\Users\Public\Desktop\Play BF2 Online Now!.lnk
[2012/02/13 15:03:37 | 000,002,086 | ---- | C] () -- C:\Users\Public\Desktop\Battlefield 2.lnk
[2012/02/05 20:27:49 | 000,000,837 | ---- | C] () -- C:\Users\Derrick\Documents\Lesson 37 Project.7z
[2012/02/05 20:27:31 | 000,001,024 | ---- | C] () -- C:\Users\Derrick\Documents\Lesson 40 Project.7z
[2012/02/05 19:57:32 | 000,000,000 | -HS- | C] () -- C:\Windows\SysNative\dds_trash_log.cmd
[2012/02/05 18:06:36 | 532,263,143 | ---- | C] () -- C:\Windows\MEMORY.DMP
[2011/12/24 09:47:28 | 000,000,000 | ---- | C] () -- C:\ProgramData\x0W77w3R.dat
[2011/08/26 14:21:30 | 000,042,392 | ---- | C] () -- C:\Windows\SysWow64\xfcodec.dll
[2011/05/09 17:03:50 | 000,007,680 | ---- | C] () -- C:\Users\Derrick\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2011/04/27 16:28:56 | 000,000,533 | ---- | C] () -- C:\Windows\eReg.dat
[2011/04/24 14:25:26 | 000,189,472 | ---- | C] () -- C:\Windows\SysWow64\PnkBstrB.exe
[2011/04/24 14:25:02 | 000,075,064 | ---- | C] () -- C:\Windows\SysWow64\PnkBstrA.exe
[2011/04/22 18:59:32 | 000,000,290 | ---- | C] () -- C:\ProgramData\hpqp.ini

========== Alternate Data Streams ==========

@Alternate Data Stream - 125 bytes -> C:\ProgramData\Temp:DFC5A2B2

< End of report >

Hello

Run this custom script and when it is complete I need to know how the computer is doing

Run OTL Script

• Double-click OTL.exe to start the program.
  
• Copy and Paste the following code into the textbox. Do not include the word Code
  

  :OTL
  O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found.
  O3 - HKLM\..\Toolbar: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No CLSID value found.
  O18:64bit: - Protocol\Handler\livecall - No CLSID value found
  O18:64bit: - Protocol\Handler\ms-itss - No CLSID value found
  O18:64bit: - Protocol\Handler\msnim - No CLSID value found
  O18:64bit: - Protocol\Handler\wlmailhtml - No CLSID value found
  O20:64bit: - HKLM Winlogon: VMApplet - (/pagefile) - File not found
  O20 - HKLM Winlogon: VMApplet - (/pagefile) - File not found
  @Alternate Data Stream - 125 bytes -> C:\ProgramData\Temp:DFC5A2B2  
  O32 - AutoRun File - [2005/05/22 15:22:41 | 001,187,840 | R--- | M] () - F:\autorun.exe -- [ UDF ]
  O32 - AutoRun File - [2005/05/22 15:22:41 | 001,187,840 | R--- | M] () - F:\Autorun.exe -- [ UDF ]
  O32 - AutoRun File - [2005/05/22 15:22:40 | 000,000,043 | R--- | M] () - F:\Autorun.inf -- [ UDF ]
  O32 - AutoRun File - [2005/05/22 15:22:41 | 001,187,840 | R--- | M] () - H:\autorun.exe -- [ UDF ]
  O32 - AutoRun File - [2005/05/22 15:22:41 | 001,187,840 | R--- | M] () - H:\Autorun.exe -- [ UDF ]
  O32 - AutoRun File - [2005/05/22 15:22:40 | 000,000,043 | R--- | M] () - H:\Autorun.inf -- [ UDF ]
  [2012/02/13 14:21:11 | 000,000,000 | -HS- | M] () -- C:\Windows\SysNative\dds_trash_log.cmd
  :Files
  ipconfig /flushdns /c
  c:\windows\system32\consrv.dll
  :Commands
  [PURITY]
  [EMPTYTEMP]
  [emptyjava]
  [EMPTYFLASH]
  [RESETHOSTS]
  

  
  
• Then click the Run Fix button at the top.
  
• Click .
  
• OTL may ask to reboot the machine. Please do so if asked.
  
• The report should appear in Notepad after the reboot.Copy and Paste that report in your next reply.

Let me know How things are doing

Gringo

All processes killed
========== OTL ==========
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5C255C8A-E604-49b4-9D64-90988571CECB}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{5C255C8A-E604-49b4-9D64-90988571CECB}\ not found.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA}\ not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\livecall\ deleted successfully.
File Protocol\Handler\livecall - No CLSID value found not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\ms-itss\ deleted successfully.
File Protocol\Handler\ms-itss - No CLSID value found not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\msnim\ deleted successfully.
File Protocol\Handler\msnim - No CLSID value found not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\wlmailhtml\ deleted successfully.
File Protocol\Handler\wlmailhtml - No CLSID value found not found.
64bit-Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\\VMApplet:/pagefile deleted successfully.
Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\\VMApplet:/pagefile deleted successfully.
ADS C:\ProgramData\Temp:DFC5A2B2 deleted successfully.
File F:\autorun.exe not found.
File F:\Autorun.exe not found.
File F:\Autorun.inf not found.
File H:\autorun.exe not found.
File H:\Autorun.exe not found.
File H:\Autorun.inf not found.
C:\Windows\SysNative\dds_trash_log.cmd moved successfully.
========== FILES ==========
< ipconfig /flushdns /c >
Windows IP Configuration
Successfully flushed the DNS Resolver Cache.
C:\Users\Derrick\Downloads\cmd.bat deleted successfully.
C:\Users\Derrick\Downloads\cmd.txt deleted successfully.
File\Folder c:\windows\system32\consrv.dll not found.
========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Derrick
->Temp folder emptied: 106084600 bytes
->Temporary Internet Files folder emptied: 66340 bytes
->Java cache emptied: 51801 bytes
->FireFox cache emptied: 92657584 bytes
->Flash cache emptied: 96857 bytes

User: Public
->Temp folder emptied: 0 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 44 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 72923 bytes
RecycleBin emptied: 572864824 bytes

Total Files Cleaned = 736.00 mb


[EMPTYJAVA]

User: All Users

User: Default

User: Default User

User: Derrick
->Java cache emptied: 0 bytes

User: Public

Total Java Files Cleaned = 0.00 mb


[EMPTYFLASH]

User: All Users

User: Default

User: Default User

User: Derrick
->Flash cache emptied: 0 bytes

User: Public

Total Flash Files Cleaned = 0.00 mb

C:\Windows\System32\drivers\etc\Hosts moved successfully.
HOSTS file reset successfully

OTL by OldTimer - Version 3.2.33.2 log created on 02262012_102125

Files\Folders moved on Reboot...
C:\Users\Derrick\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
C:\Users\Derrick\AppData\Local\Mozilla\Firefox\Profiles\g8sm89um.default\Cache\_CACHE_001_ moved successfully.
C:\Users\Derrick\AppData\Local\Mozilla\Firefox\Profiles\g8sm89um.default\Cache\_CACHE_002_ moved successfully.
C:\Users\Derrick\AppData\Local\Mozilla\Firefox\Profiles\g8sm89um.default\Cache\_CACHE_003_ moved successfully.
C:\Users\Derrick\AppData\Local\Mozilla\Firefox\Profiles\g8sm89um.default\Cache\_CACHE_MAP_ moved successfully.
C:\Users\Derrick\AppData\Local\Mozilla\Firefox\Profiles\g8sm89um.default\urlclassifier3.sqlite moved successfully.

Registry entries deleted on Reboot...

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)

Programs to remove


Adobe Reader 9.2 MUI
Java™ 6 Update 24

Please download and install Revo Uninstaller Free

• Double click Revo Uninstaller to run it.
  
• From the list of programs double click on The Program to remove
  
• When prompted if you want to uninstall click Yes.
  
• Be sure the Moderate option is selected then click Next.
  
• The program will run, If prompted again click Yes
  
• when the built-in uninstaller is finished click on Next.
  
• Once the program has searched for leftovers click Next.
  
• Check/tick the bolded items only on the list then click Delete
  
• when prompted click on Yes and then on next.
  
• put a check on any folders that are found and select delete
  
• when prompted select yes then on next
  
• Once done click Finish.

.

Update Adobe Reader

Recently there have been vulnerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.


If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

Note: When installing FoxitReader, be careful not to install anything to do with AskBar.

Install Java:

Please go here to install Java

• click on the Free Java Download Button
  
• click on Agree and start Free download
  
• click on Run
  
• click on run again
  
• click on install
  
• when install is complete click on close

TFC(Temp File Cleaner):

• Please download TFC to your desktop,
  
• Save any unsaved work. TFC will close all open application windows.
  
• Double-click TFC.exe to run the program.
  
• If prompted, click "Yes" to reboot.

Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

I would like you to rerun MBAM


• Double-click mbam icon
  
• go to the update tab at the top
  
• click on check for updates
  
• If an update is found, it will download and install the latest version.
  
• Once the program has loaded, select Perform quick scan, then click Scan.
  
• When the scan is complete, click OK, then Show Results to view the results.
  
• Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  
• When completed, a log will open in Notepad. please copy and paste the log into your next reply
  
  • If you accidentally close it, the log file is saved here and will be named like this:
    
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Download HijackThis

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)

• Go Here to download HijackThis Installer
  
• Save HijackThis Installer to your desktop.
  
• Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  
• By default it will install to C:\Program Files\Trend Micro\HijackThis .
  
• Click on Install.
  
• It will create a HijackThis icon on the desktop.
  
• Once installed it will launch Hijackthis.
  
• Click on the Do a system scan and save a log file button. It will scan and the log should open in notepad.
  
• Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  
• Come back here to this thread and Paste the log in your next reply.
  
• DO NOT use the Analyze This button its findings are dangerous if misinterpreted.
  
• DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

NOTE**
sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe
(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit
(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit
and select to run as administrator

"information and logs"

In your next post I need the following


• Log From MBAM
  
• report from Hijackthis
  
• let me know of any problems you may have had
  
• How is the computer doing now?

Gringo

HijackThis log:


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 7:23:16 PM, on 2/28/2012
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16385)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe
C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files (x86)\DAEMON Tools Lite\DTLite.exe
C:\Program Files (x86)\ooVoo\ooVoo.exe
C:\Program Files (x86)\MagicDisc\MagicDisc.exe
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.exe
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.bin
C:\Program Files (x86)\HP\QuickPlay\QPService.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqToaster.exe
C:\Program Files (x86)\Windows Media Player\wmplayer.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AcroRd32.exe
C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AcroRd32.exe
C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=Pavilion&pf=cnnb
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=Pavilion&pf=cnnb
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ÿþ127.0.0.1 localhost
O1 - Hosts: ::1 localhost
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: HelloWorldBHO - {ABD3B5E1-B268-407B-A150-2641DAB8D898} - C:\Program Files (x86)\Common Files\Homepage Protection\HomepageProtection.dll
O2 - BHO: Microsoft Live Search Toolbar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN\Toolbar\3.0.0560.0\msneshellx.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: Microsoft Live Search Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0560.0\msneshellx.dll
O4 - HKLM\..\Run: [QPService] "C:\Program Files (x86)\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [UCam_Menu] "C:\Program Files (x86)\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\YouCam" UpdateWithCreateOnce "Software\CyberLink\YouCam\2.0"
O4 - HKLM\..\Run: [QlbCtrl.exe] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [NortonOnlineBackupReminder] "C:\Program Files (x86)\Symantec\Norton Online Backup\Activation\NobuActivation.exe" UNATTENDED
O4 - HKLM\..\Run: [UpdatePRCShortCut] "C:\Program Files (x86)\Hewlett-Packard\Recovery\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\Hewlett-Packard\Recovery" UpdateWithCreateOnce "Software\CyberLink\PowerRecover"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [WirelessAssistant] C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [HPADVISOR] C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe autorun=AUTORUN
O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Program Files (x86)\DAEMON Tools Lite\DTLite.exe" -autorun
O4 - HKCU\..\Run: [ooVoo.exe] C:\Program Files (x86)\ooVoo\oovoo.exe /minimized
O4 - Startup: MagicDisc.lnk = C:\Program Files (x86)\MagicDisc\MagicDisc.exe
O4 - Startup: OpenOffice.org 3.3.lnk = C:\Program Files (x86)\OpenOffice.org 3\program\quickstart.exe
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - Cmdmapping - (no file) (HKCU)
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_ccf0dd3cb081af84\AESTSr64.exe
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - LSI Corporation - C:\Program Files\LSI SoftModem\agr64svc.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Com4QLBEx - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files (x86)\HP Games\HP Game Console\GameConsoleService.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - C:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: Audio Service (STacSV) - IDT, Inc. - C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_ccf0dd3cb081af84\STacSV64.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 10209 bytes


MBAM Log


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 7:23:16 PM, on 2/28/2012
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16385)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe
C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files (x86)\DAEMON Tools Lite\DTLite.exe
C:\Program Files (x86)\ooVoo\ooVoo.exe
C:\Program Files (x86)\MagicDisc\MagicDisc.exe
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.exe
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.bin
C:\Program Files (x86)\HP\QuickPlay\QPService.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqToaster.exe
C:\Program Files (x86)\Windows Media Player\wmplayer.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AcroRd32.exe
C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AcroRd32.exe
C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=Pavilion&pf=cnnb
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=Pavilion&pf=cnnb
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ÿþ127.0.0.1 localhost
O1 - Hosts: ::1 localhost
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: HelloWorldBHO - {ABD3B5E1-B268-407B-A150-2641DAB8D898} - C:\Program Files (x86)\Common Files\Homepage Protection\HomepageProtection.dll
O2 - BHO: Microsoft Live Search Toolbar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN\Toolbar\3.0.0560.0\msneshellx.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: Microsoft Live Search Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0560.0\msneshellx.dll
O4 - HKLM\..\Run: [QPService] "C:\Program Files (x86)\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [UCam_Menu] "C:\Program Files (x86)\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\YouCam" UpdateWithCreateOnce "Software\CyberLink\YouCam\2.0"
O4 - HKLM\..\Run: [QlbCtrl.exe] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [NortonOnlineBackupReminder] "C:\Program Files (x86)\Symantec\Norton Online Backup\Activation\NobuActivation.exe" UNATTENDED
O4 - HKLM\..\Run: [UpdatePRCShortCut] "C:\Program Files (x86)\Hewlett-Packard\Recovery\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\Hewlett-Packard\Recovery" UpdateWithCreateOnce "Software\CyberLink\PowerRecover"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [WirelessAssistant] C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [HPADVISOR] C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe autorun=AUTORUN
O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Program Files (x86)\DAEMON Tools Lite\DTLite.exe" -autorun
O4 - HKCU\..\Run: [ooVoo.exe] C:\Program Files (x86)\ooVoo\oovoo.exe /minimized
O4 - Startup: MagicDisc.lnk = C:\Program Files (x86)\MagicDisc\MagicDisc.exe
O4 - Startup: OpenOffice.org 3.3.lnk = C:\Program Files (x86)\OpenOffice.org 3\program\quickstart.exe
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - Cmdmapping - (no file) (HKCU)
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_ccf0dd3cb081af84\AESTSr64.exe
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - LSI Corporation - C:\Program Files\LSI SoftModem\agr64svc.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Com4QLBEx - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files (x86)\HP Games\HP Game Console\GameConsoleService.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - C:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: Audio Service (STacSV) - IDT, Inc. - C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_ccf0dd3cb081af84\STacSV64.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 10209 bytes


I didn't have any problems running this, and my computer is doing much better. No Google redirects or fake security programs showing up anymore.

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)

• Run HijackThis
  
• Click on the Scan button
  
• Put a check beside all of the items listed below (if present):
  
  
  O4 - HKLM\..\Run: [QPService] "C:\Program Files (x86)\HP\QuickPlay\QPService.exe"
  O4 - HKLM\..\Run: [UCam_Menu] "C:\Program Files (x86)\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\YouCam" UpdateWithCreateOnce "Software\CyberLink\YouCam\2.0"
  O4 - HKLM\..\Run: [NortonOnlineBackupReminder] "C:\Program Files (x86)\Symantec\Norton Online Backup\Activation\NobuActivation.exe" UNATTENDED
  O4 - HKLM\..\Run: [UpdatePRCShortCut] "C:\Program Files (x86)\Hewlett-Packard\Recovery\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\Hewlett-Packard\Recovery" UpdateWithCreateOnce "Software\CyberLink\PowerRecover"
  O4 - HKLM\..\Run: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
  O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
  O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
  O4 - HKCU\..\Run: [HPADVISOR] C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe autorun=AUTORUN
  O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
  O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Program Files (x86)\DAEMON Tools Lite\DTLite.exe" -autorun
  O4 - HKCU\..\Run: [ooVoo.exe] C:\Program Files (x86)\ooVoo\oovoo.exe /minimized
  O4 - Startup: MagicDisc.lnk = C:\Program Files (x86)\MagicDisc\MagicDisc.exe
  O4 - Startup: OpenOffice.org 3.3.lnk = C:\Program Files (x86)\OpenOffice.org 3\program\quickstart.exe
  
  
  
  
• Close all open windows and browsers/email, etc...
  
• Click on the "Fix Checked" button
  
• When completed, close the application.
  
  
  NOTE**You can research each of those lines >here< and see if you want to keep them or not
  just copy the name between the brackets and paste into the search space
  O4 - HKLM\..\Run: [IntelliPoint]

NOTE**
sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe
(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit
(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit
and select to run as administrator

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

• Turn off the real time scanner of any existing antivirus program while performing the online scan
  
• click on the ESET Online Scanner button
  
• Tick the box next to YES, I accept the Terms of Use.
  
  • Click Start
• When asked, allow the ActiveX control to install
  
  • Click Start
• Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  
• Click on Advanced Settings, ensure the options
  
  Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
• Click Scan
  
• Wait for the scan to finish
  
• Click on copy to clipboard or copy and paste the results here in this topic

Copy and paste that log as a reply to this topic

Gringo

Hello

48 Hour bump

It has been more than 48 hours since my last post.

• do you still need help with this?
  
• do you need more time?
  
• are you having problems following my instructions?
  
• if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo

Thank you for showing me how to kill those startup programs! I'd been wanting to do that for a long time.

The log:


C:\FRST\Quarantine\qwa.exe a variant of Win32/Kryptik.YVK trojan
C:\Qoobox\Quarantine\C\Users\Derrick\AppData\Local\qwa.exe.vir a variant of Win32/Kryptik.YVK trojan
C:\Qoobox\Quarantine\C\Windows\assembly\GAC_32\Desktop.ini.vir Win32/Sirefef.DN trojan
C:\Qoobox\Quarantine\C\Windows\assembly\GAC_64\Desktop.ini.vir Win64/Sirefef.G trojan
C:\Users\Derrick\Downloads\cnet_Auto Keybot Trial_exe.exe a variant of Win32/InstallCore.D application
C:\Users\Derrick\Downloads\cnet_bf1942_mp_demo_exe.exe a variant of Win32/InstallCore.D application
C:\Users\Derrick\Downloads\cnet_FreeMouseAutoClickerSetup_exe.exe a variant of Win32/InstallCore.D application
C:\Users\Derrick\Downloads\flstudio_10.0_online.exe Win32/OpenCandy application
C:\Users\Derrick\Downloads\SoftonicDownloader_for_finale.exe a variant of Win32/SoftonicDownloader.A application
C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\SNC4WD7K\greatpethealth_com[1].txt JS/Agent.NEG trojan
C:\Windows\system64\consrv.dll Win64/Sirefef.E trojan
C:\Windows\SysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\SNC4WD7K\greatpethealth_com[1].txt JS/Agent.NEG trojan

Hello

There are some minor things in your online scan that should be removed.


delete files

• Copy all text in the quote box (below)...to Notepad.
  

  Quote

  @echo off
  rd /s /q "C:\FRST\Quarantine\"
  del /f /s /q "C:\Users\Derrick\Downloads\cnet_Auto Keybot Trial_exe.exe"
  del /f /s /q "C:\Users\Derrick\Downloads\cnet_bf1942_mp_demo_exe.exe"
  del /f /s /q "C:\Users\Derrick\Downloads\cnet_FreeMouseAutoClickerSetup_exe.exe"
  del /f /s /q "C:\Users\Derrick\Downloads\flstudio_10.0_online.exe"
  del /f /s /q "C:\Users\Derrick\Downloads\SoftonicDownloader_for_finale.exe"
  del /f /s /q "C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\SNC4WD7K\greatpethealth_com[1].txt"
  del /f /s /q "C:\Windows\system64\consrv.dll"
  del /f /s /q "C:\Windows\SysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\SNC4WD7K\greatpethealth_com[1].txt"
  del %0
  
  
• Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"
  It should look like this: <--XP<--vista
  
• Double click on delfile.bat to execute it.
  A black CMD window will flash, then disappear...this is normal.
  
• The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.

The rest of the Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.


Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

Any programs and logs that are left over you can just be deleted from the desktop. TFC is a free temp file cleaner that is very easy to use, I would keep this and use before you do any scans or when you want to free up some space.

:DeFogger:

To re-enable your Emulation drivers, double click DeFogger to run the tool.

• The application window will appear
  
• Click the Re-enable button to re-enable your CD Emulation drivers
  
• Click Yes to continue
  
• A 'Finished!' message will appear
  
• Click OK
  
• DeFogger will now ask to reboot the machine - click OK

Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:

• turn off all active protection software
  
• push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  
• please copy and past the following into the box ComboFix /Uninstall and click OK.
  
• Note the space between the X and the /Uninstall, it needs to be there.
  
• 

:remove tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.

• Double-click OTCleanIt.exe.
  
• Click the CleanUp! button.
  
• Select Yes when the "Begin cleanup Process?" prompt appears.
  
• If you are prompted to Reboot during the cleanup, select Yes.
  
• The tool will delete itself once it finishes, if not delete it by yourself.
  
• If asked to restart the computer, please do so

Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.


:Make your Internet Explorer more secure:

• From within Internet Explorer click on the Tools menu and then click on Options.
  
• Click once on the Security tab
  
• Click once on the Internet icon so it becomes highlighted.
  
• Click once on the Custom Level button.
  
• Change the Download signed ActiveX controls to Prompt
  
• Change the Download unsigned ActiveX controls to Disable
  
• Change the Initialise and script ActiveX controls not marked as safe to Disable
  
• Change the Installation of desktop items to Prompt
  
• Change the Launching programs and files in an IFRAME to Prompt
  
• When all these settings have been made, click on the OK button.
  
• If it prompts you as to whether or not you want to save the settings, press the Yes button.
  Next press the Apply button and then the OK to exit the Internet Properties page.

:Make Firefox more secure:

please visit this page to explain how to make Firefox more secure - How to Secure Firefox

Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector


:Turn On Automatic Updates:

Turn On Automatic Updates
1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:

• WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  
  
• Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  
  
• Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
  totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often.

Here is some great reading about how to be safer online:

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
and
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here --><-- Don't worry every little bit helps.

Gringo

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.