BleepingComputer.com: Infected with Trojan-BNK.Win32.Keylogger.gen PLEASE HELP

How is your computer running now? Please do this next:

Please download Listparts

• Run the tool, click Scan and post the log (Result.txt) it makes.

Please include the following in your next post:

• How is the computer running now?
  
• ListParts log

My computer seems to be running better.

List Parts Log:

ListParts by Farbar Version: 29-02-2012
Ran by Compaq_Administrator (administrator) on 02-03-2012 at 19:36:51
Windows XP (X86)
Running From: C:\Documents and Settings\Compaq_Administrator.MELNE804.000\Local Settings\Temporary Internet Files\Content.IE5\QJ5WM5JF
Language: 0409
************************************************************

========================= Memory info ======================

Percentage of memory in use: 50%
Total physical RAM: 958.48 MB
Available physical RAM: 470.68 MB
Total Pagefile: 2311.92 MB
Available Pagefile: 1895.43 MB
Total Virtual: 2047.88 MB
Available Virtual: 1999.14 MB

======================= Partitions =========================

1 Drive c: (PRESARIO) (Fixed) (Total:225.67 GB) (Free:177 GB) NTFS ==>[Drive with boot components (Windows XP)]
2 Drive d: (PRESARIO_RP) (Fixed) (Total:7.19 GB) (Free:1.05 GB) FAT32 ==>[Drive with boot components (Windows XP)]

Disk ### Status Size Free Dyn Gpt
-------- ---------- ------- ------- --- ---
Disk 0 Online 233 GB 0 B

Partitions of Disk 0:
===============

Partition ### Type Size Offset
------------- ---------------- ------- -------
Partition 1 Primary 7381 MB 32 KB
Partition 2 Primary 226 GB 7381 MB
======================================================================================================

Disk: 0
Partition 1
Type : 0C
Hidden: No
Active: No

Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 0 D PRESARIO_RP FAT32 Partition 7381 MB Healthy
======================================================================================================

Disk: 0
Partition 2
Type : 07
Hidden: No
Active: Yes

Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 1 C PRESARIO NTFS Partition 226 GB Healthy System (partition with boot components)
======================================================================================================

****** End Of Log ******

This post has been edited by Divaindeed22: 01 March 2012 - 08:35 PM

Please do this next:

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update.

• Download the latest version of Java Runtime Environment (JRE) 6 and Save it to your Desktop.
• Scroll down to where it says Java SE 6 Update 31
• Click the Download button under JRE to the right.
• Read the License Agreement then select Accept License Agreement
• Click on the link to download Windows x86 Offline and save the file to your desktop.
• Close any programs you may have running - especially your web browser.
• Go to Start > Control Panel, double-click on Add or Remove Programs and remove all older versions of Java.
• Check (highlight) any item with Java Runtime Environment (JRE or J2SE or Java™ 6) in the name.
• Click the Remove or Change/Remove button.
• Repeat as many times as necessary to remove each Java versions.
• Reboot your computer once all Java components are removed.
• Then from your desktop double-click on jre-6u30-windows-i586.exe to install the newest version.

Please download Malwarebytes' Anti-Malware to your desktop.

• Double-click mbam-setup.exe and follow the prompts to install the program.
  
• At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  
• If an update is found, it will download and install the latest version.
  
• Once the program has loaded, select Perform full Scan, then click Scan.
  
• When the scan is complete, click OK, then Show Results to view the results.
  
• Uncheck any entries from C:\System Volume Information or C:\Qoobox
  
• Be sure that everything else is checked, and click Remove Selected.
  
• When completed, a log will open in Notepad. Please post the results.

Please go to here to run an online scan with ESET.

• Turn off the real time scanner of any existing antivirus program while performing the online scan
  
• Tick the box next to YES, I accept the Terms of Use.
  
• Click Start
  
• When asked, allow the activex control to install
  
• Click Start
  
• Make sure that the option Remove found threats is unticked
  
• Click on Advanced Settings and ensure these options are ticked:
  
• Scan for potentially unwanted applications
  
• Scan for potentially unsafe applications
  
• Enable Anti-Stealth Technology


• Click Scan
  
• Wait for the scan to finish
  
• If any threats were found, click the 'List of found threats' , then click Export to text file....
  
• Save it to your desktop, then please copy and paste that log as a reply to this topic.

Please include the following in your next post:

• MBAM log
  
• ESET log

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.