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optical drive does not work DVD drive and USB DVD ROM Drives do not respond

#1 Jesus Friend

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Posted 15 January 2012 - 08:48 PM

I installed a new DVD program and my DVD Rom stopped responding. When I checked he Device Manager It said "A driver (service) for this device has been disabled. An alternate driver may be providing this functionality. (Code 32)"

Please advise me on the actions I need to take.

#2 noknojon

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Posted 15 January 2012 - 10:46 PM

Quote

I installed a new DVD program and my DVD Rom stopped responding.

Hi -
Can you please give a few more details, and include the program you installed ??
Was there any reason for installing this program, did you try to run it, and did it ever run at all ??

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#3 jhayz

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Posted 15 January 2012 - 11:23 PM

See also this Link for additional information of the specific Code error.

This post has been edited by jhayz: 15 January 2012 - 11:24 PM

#4 Jesus Friend

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Posted 16 January 2012 - 01:41 AM

Thanks Gents for your help. I found the problem. It was a regestry corruption. I erased the key and upon restart, windows reloaded a new key. Thanks again for your help.