this is very puzzling as the logs show that the computer is connecting
Quote
============
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Yahoo IP is accessible.
Also the nslookup returns the IP addresses:
Quote
Addresses: 74.125.227.52, 74.125.227.48, 74.125.227.49, 74.125.227.50
74.125.227.51
The problem is that the system is not able to resolve the host name to an IP address:
Quote
To test this > copy and paste the following into your address bar, it should give you your router's main webpage:
http://192.168.2.1
then typing the following should connect you to Bleeping Computer:
http://208.43.87.2
Then the following should give you Google:
http://74.125.227.51
try all of them, see if you can reach the web sites through the address bar.
Let's run TDSSKiller in case there is some left over infection:
Please download TDSSKiller.zip
- Extract it to your desktop
- Double click TDSSKiller.exe
- Press Start Scan
- Only if Malicious objects are found then ensure Cure is selected
- Then click Continue > Reboot now
- Only if Malicious objects are found then ensure Cure is selected
- Copy and paste the log in your next reply
- A copy of the log will be saved automatically to the root of the drive (typically C:\)
NEXT
Uninstall SP3, use sfc /scannow to restore as many SP2 files as you can. Then re-install SP3 and see if it resolves the issue.
- Click Start, click Run, copy/paste the following into the open run box:
c:\windows\$NtServicePackUninstall$\spuninst\spuninst.exe then click OK. - When the Windows XP Service Pack 3 Removal Wizard starts, click Next.
- Follow the instructions on the screen to remove Windows XP SP3.
To use System File Checker, follow these steps:
- Click Start, click Run, type cmd.exe, and then click OK.
- At the command prompt, type sfc /scannow, and then press ENTER.
Note This command may take several minutes to finish. You may be prompted to provide Windows installation source files when you run the sfc /scannow command. - At the command prompt, type exit, and then press ENTER to close the command prompt.
Then go to MS to download and reinstall the service pack:
Download the latest Windows XP service pack from the Microsoft Download Center
You can download the stand-alone update package from the Download Center.
This page will say that this installation package is intended for IT professionals and developers. However, you can safely download this file.
http://www.microsoft.com/downloads/details...08-1E1555D4F3D4

Help
This topic is locked



Back to top








