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Hi Travis,
It can take a bit of time to validate. Is it still validating now?
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Read the following topic before creating a new topic in this forum. It contains instructions on the what we would like you to post, which will enable us to help you more quickly.Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help
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infected with TDSS and google keeps redirecting, Also system tool pop-ups I don't know how to remove it.
#61
- Agent ST
-
- Group: Malware Response Team
- Posts: 12,666
- Joined: 15-March 09
- Gender:Male
- Location:Antarctica
Posted 12 February 2012 - 02:20 AM
Have I helped you? If you'd like to assist in the fight against malware, click here 
The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.
The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.
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#62
- Member
-
- Group: Members
- Posts: 34
- Joined: 12-January 12
Posted 12 February 2012 - 06:52 PM
Hey st, I let it run for a couple hrs and nothing happened.
#63
- Agent ST
-
- Group: Malware Response Team
- Posts: 12,666
- Joined: 15-March 09
- Gender:Male
- Location:Antarctica
Posted 13 February 2012 - 03:27 AM
Hi!
Okay.
Please try this:
Click Start > Click Computer > System Properties on the toolbar, click on Click here to activate Windows now in the Windows Activation section.
You may be prompted for an administrator password or for confirmation, if your prompted for your password please type it in, or click Continue.
Click on Show me Other ways to Activate.
Then click on Use the Automated Phone System and then follow those instructions that are provided.
Let me know how that method works out for you.
Okay.
Please try this:
Click Start > Click Computer > System Properties on the toolbar, click on Click here to activate Windows now in the Windows Activation section.
You may be prompted for an administrator password or for confirmation, if your prompted for your password please type it in, or click Continue.
Click on Show me Other ways to Activate.
Then click on Use the Automated Phone System and then follow those instructions that are provided.
Let me know how that method works out for you.
Have I helped you? If you'd like to assist in the fight against malware, click here
The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.
The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.
#64
- Member
-
- Group: Members
- Posts: 34
- Joined: 12-January 12
Posted 13 February 2012 - 01:07 PM
Hey ST,
I get error code 0x80070426 when I click start to activate and I never get the option of "other ways to activate".
Travis
I get error code 0x80070426 when I click start to activate and I never get the option of "other ways to activate".
Travis
#65
- Agent ST
-
- Group: Malware Response Team
- Posts: 12,666
- Joined: 15-March 09
- Gender:Male
- Location:Antarctica
Posted 14 February 2012 - 08:57 AM
Press the Windows Logo in the bottom left corner of your screen.
In the
box, enter command and right click on Command Prompt and select Run as Administrator.
Copy/Paste the following bolded text into the command window followed by ENTER.
net start slsvc
Please let me know if it gives you an error message after you run the above command.
Also run this report below:
Running MGA Diagnostic
We Need to Diagnose a Possible Problem with WGA
This may be preventing you from installing that service pack.
Please post back after you've submitted that file to me.
In the
box, enter command and right click on Command Prompt and select Run as Administrator.Copy/Paste the following bolded text into the command window followed by ENTER.
net start slsvc
Please let me know if it gives you an error message after you run the above command.
Also run this report below:
Running MGA Diagnostic
We Need to Diagnose a Possible Problem with WGA
This may be preventing you from installing that service pack.
- Please download MGADiag and save it to your desktop.
- Double click the
icon on your desktop. - Push
- Push
- Go to Start -> Run and type in "Notepad"
- Go to Edit -> Paste in notepad > Go to File > Save > Name it MGA Report > Save it to your Desktop
- Please submit the file you just created to the this link here,
Please post back after you've submitted that file to me.
Have I helped you? If you'd like to assist in the fight against malware, click here
The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.
The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.
#66
- Agent ST
-
- Group: Malware Response Team
- Posts: 12,666
- Joined: 15-March 09
- Gender:Male
- Location:Antarctica
Posted 21 February 2012 - 02:29 AM
Checking in to see if you're still with me Travis?
Have I helped you? If you'd like to assist in the fight against malware, click here
The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.
The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.
#67
- Agent ST
-
- Group: Malware Response Team
- Posts: 12,666
- Joined: 15-March 09
- Gender:Male
- Location:Antarctica
Posted 27 February 2012 - 04:20 AM
Due to lack of feedback this thread will now be closed. If you still require assistance, and would like to have your thread re-opened, please feel free to send me a Private Message (PM) being sure to include a link to your topic, and I'd be happy to re-open it.
Have I helped you? If you'd like to assist in the fight against malware, click here
The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.
The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.
