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Posted Image Read the following topic before creating a new topic in this forum. It contains instructions on the what we would like you to post, which will enable us to help you more quickly.

Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help


Posted Image Unfortunately, with the amount of logs we receive per day, the average response time is 5 days. I want to assure you, though, that your topic will be looked at and responded to. So please be patient.


Posted Image DO NOT RUN ComboFix unless requested to.


Posted Image Only members of the Malware Response Team or Moderators are allowed to help people with logs. Anyone else should refrain from posting to another user's log.


Posted Image When posting a log please put the type of infection you have in the topic title. IE: Winfixer, Virtumonde, WinTools, WebSearch, Home Search Assistant, etc.


Posted Image Do not bump your topic. We try to resolve logs on a first come/first served basis. By bumping your log you will be pushed back in line due to the new date of your bump.
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redirects and unwanted cookies (even with no browser open)

#16 User is online   m0le 

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Posted 03 February 2012 - 08:34 PM

In that case, do a clear up and we're there

You're clean. Good stuff! :thumbup2:

Let's do some clearing up

If you used DeFogger now is the time to enable your CD emulation software again.

Uninstall ComboFix

Remove Combofix now that we're done with it.
  • Please press the Windows Key and R on your keyboard. This will bring up the Run... command.
    (For Vista/Windows 7 please click Start -> All Programs -> Accessories -> Run)
  • Now type in Combofix /Uninstall in the runbox and click OK. (Notice the space between "Combofix" and "/")
  • Please follow the prompts to uninstall Combofix.
  • You will then receive a message saying Combofix was uninstalled successfully once it's done uninstalling itself.
This will uninstall Combofix and anything associated with it.


We Need to Clean Up our Mess
Download and Run OTC

We will now remove the tools we used during this fix using OTC.

  • Download OTC by OldTimer and save it to your desktop.
  • Double click Posted Image icon to start the program. If you are using Vista, please right-click and choose run as administrator
  • Then Click the big Posted Image button.
  • You will get a prompt saying "Being Cleanup Process". Please select Yes.
  • Restart your computer when prompted.

If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.
------------------------------------------------------------------------------------------------------------------------

Here's some advice on how you can keep your PC clean


Use and update your AntiVirus Software

You must have a good antivirus. There are plenty to choose from but I personally recommend the free options of Avast and Avira Antivir - though if you choose Avira you should make sure that you uncheck the box offering to install the Ask toolbar. If you want to purchase a security program then I recommend any of the following: AVG, Norton, McAfee, Kaspersky and ESET Nod32.

It is imperative that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out. If you use a commercial antivirus program you must make sure you keep renewing your subscription. Otherwise, once your subscription runs out, you may not be able to update the programs virus definitions.


Make sure your applications have all of their updates

Use this next program to check for updates for programs already on your system. Download Security Check by screen317 from here or here.

  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically, make sure that updates on any that are flagged are carried out as soon as possible


It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector and Calendar of Updates.


Install an AntiSpyware Program

A highly recommended AntiSpyware program is SuperAntiSpyware. You can download the free Home Version. or the Pro version for a 15 day trial period.

Installing this or another recommended program will provide spyware & hijacker protection on your computer alongside your virus protection. You should scan your computer with an AntiSpyware program on a regular basis just as you would an antivirus software.


Finally, here's a treasure trove of antivirus, antimalware and antispyware resources


That's it dude1968, happy surfing!

Cheers.

m0le
If I have helped you fix your PC then please donate. Thanks

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m0le is a proud member of UNITE (Unified Network of Instructors and Trusted Eliminators)

#17 User is offline   dude1968 

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Posted 04 February 2012 - 10:14 AM

thanks for the assistance.

i still got the ad-watch live pop up when uninstalling combofix but i am not worried about it. i did get a warning about a file named- something similar to c:\2d97ebe6\iexplore.exe (similar filename but not exact)i can't find that directory. i did let microsoft security essentials report it to microsoft.

i'm only running security essentials until i upgrade to some of the suggested ones in your post.

a search of the machine pulls up four iexplore.exe-*********.pf in the prefetch folder. also one copy in the program files\malwarebytes' anti-malware\chameleon folder.

no outward signs of anything wrong.

after cleanup, i am going to sit down with my neighbor's son (who's netbook this is) and give him some guidance on updating and running the av software. also give him a tutorial on how to avoid this problem in the future.


thanks again.

#18 User is online   m0le 

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Posted 04 February 2012 - 03:17 PM

No problem. :thumbup2:

Quote

c:\2d97ebe6\iexplore.exe (similar filename but not exact)


When you say "filename" that means iexplore.exe. If that is spelt differently that could be a problem. If you mean the string of letters and numbers (which is a folder) then that's okay.
If I have helped you fix your PC then please donate. Thanks

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#19 User is offline   dude1968 

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Posted 05 February 2012 - 04:11 PM

it was the sting of numbers/letters for the file folder location. the iexplore.exe part was correct.

looks like we are good to go and my paranoia needs to step back a bit.

#20 User is online   m0le 

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Posted 05 February 2012 - 07:38 PM

Paranoia is sometimes good :)
If I have helped you fix your PC then please donate. Thanks

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#21 User is online   m0le 

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Posted 11 February 2012 - 07:30 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
If I have helped you fix your PC then please donate. Thanks

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