Hi
I am using Windows XP and Firefox 8.0.1. I am now getting redirected to 63.209.69.107 during my internet searches. Can you help with the removal? I appreciate it.
Page 1 of 1
Infected by 63.209.69.107, what do i do?
#2
Posted 12 January 2012 - 11:39 AM
Hello t2t2..
Are you on a router? Are other machines on it,if so are they redirecting?
Do you use Firefox?
Please download MiniToolBox, save it to your desktop and run it.
Checkmark the following checkboxes:
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.
Note: When using "Reset FF Proxy Settings" option Firefox should be closed.
Run RKill....
Download and Run RKill
Do not reboot your computer after running rkill as the malware programs will start again. Or if rebooting is required run it again.
If you continue having problems running rkill.com, you can download iExplore.exe or eXplorer.exe, which are renamed copies of rkill.com, and try them instead.
>>>
Please download TDSSKiller.zip and and extract it.
Next run MBAM (MalwareBytes):
Please download Malwarebytes Anti-Malware and save it to your desktop.
Troubleshoot Malwarebytes' Anti-Malware
Are you on a router? Are other machines on it,if so are they redirecting?
Do you use Firefox?
Please download MiniToolBox, save it to your desktop and run it.
Checkmark the following checkboxes:
- Flush DNS
- Report IE Proxy Settings
- Reset IE Proxy Settings
- Report FF Proxy Settings
- Reset FF Proxy Settings
- List content of Hosts
- List IP configuration
- List Winsock Entries
- List last 10 Event Viewer log
- List Installed Programs
- List Devices
- List Users, Partitions and Memory size.
- List Minidump Files
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.
Note: When using "Reset FF Proxy Settings" option Firefox should be closed.
Run RKill....
Download and Run RKill
- Please download RKill by Grinler from one of the 4 links below and save it to your desktop.
- Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. Please refer to this page if you are not sure how.
- Double-click on Rkill on your desktop to run it. (If you are using Windows Vista, please right-click on it and select Run As Administrator)
- A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed.
- If nothing happens or if the tool does not run, please let me know in your next reply
Link 1
Link 2
Link 3
Link 4
Do not reboot your computer after running rkill as the malware programs will start again. Or if rebooting is required run it again.
If you continue having problems running rkill.com, you can download iExplore.exe or eXplorer.exe, which are renamed copies of rkill.com, and try them instead.
>>>
Please download TDSSKiller.zip and and extract it.
- Run TDSSKiller.exe.
- Click Start scan.
- When it is finished the utility outputs a list of detected objects with description.
The utility automatically selects an action (Cure or Delete) for malicious objects.
The utility prompts the user to select an action to apply to suspicious objects (Skip, by default). Let the options as it is and click Continue - Let reboot if needed and tell me if the tool needed a reboot.
- Click on Report and post the contents of the text file that will open.
Note: By default, the utility outputs the log into system disk (it is usually the disk with installed operating system, C:\) root folder. The Log have a name like: TDSSKiller.Version_Date_Time_log.txt.
Next run MBAM (MalwareBytes):
Please download Malwarebytes Anti-Malware and save it to your desktop.
- Download Link 1 <<<== Use this one first.
Download Link 2
- Make sure you are connected to the Internet.
- Double-click on mbam-setup.exe to install the application.
For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide. - When the installation begins, follow the prompts and do not make any changes to default settings.
- When installation has finished, make sure you leave both of these checked:
- Update Malwarebytes' Anti-Malware
- Launch Malwarebytes' Anti-Malware
- Update Malwarebytes' Anti-Malware
- Then click Finish.
- If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
- If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
- Make sure the "Perform Quick Scan" option is selected.
- Then click on the Scan button.
- If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
- The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
- When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
- Click OK to close the message box and continue with the removal process.
- Click on the Show Results button to see a list of any malware that was found.
- Make sure that everything is checked, and click Remove Selected.
- When removal is completed, a log report will open in Notepad.
- The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
- Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
- Exit MBAM when done.
Troubleshoot Malwarebytes' Anti-Malware
How do I get help? Who is helping me?
Staying Updated Calendar of Updates.
For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....
Become a BleepingComputer fan: Facebook
Staying Updated Calendar of Updates.
For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....
Become a BleepingComputer fan: Facebook
Share this topic:
Page 1 of 1

Help

Back to top








